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H.E.A.R.T Howdy
Engage
Arrive
Respond
Thank You
What are the core values of Texas Roadhouse?
Fun
Integrity
Passion
Partnership
Which of the following is one of the operational goals at Texas Roadhouse?
Manager in the Window
Training
Host Focus
First Time Guest
Alley Rally
What is included in Texas Roadhouse's mission statement?
Legendary Food and Legendary Service
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, Which of the following is part of Texas Roadhouse's story?
Fresh Baked Bread
Hand-Cut Steaks
Award-Winning Fall Off the Bone Ribs
Made from Scratch Sides and Dressings
Ice Cold Beer
Legendary Margaritas
What is the expected response when addressing guests at Texas Roadhouse?
Respect
Kindness
Courteous
What should a server focus on when welcoming a guest to Texas Roadhouse?
Smile
Name
New Customer
Specific Drink or App
What is the correct temperature for a "Medium" steak at Texas Roadhouse?
Hot pink center
What should you offer if a guest orders an appetizer like the Cactus Blossom?
Fried Pickles
What is the correct preparation for a margarita?
Frozen
Rocks
2
, Salted
Sugar rim
How should you greet a guest when serving them?
Welcome with a smile
Provide your name
Acknowledge the first-time guest
When a guest orders a Ribeye, what do you need to ask?
Temp?
Repeat the order
Smothered?
What is the Texas Roadhouse policy on first-time guests?
Greet them warmly
Offer special attention
Which of the following items is always served with the Fried Pickles?
Ranch or Cactus Blossom Sauce
When a guest orders a steak, what is the first thing you should do?
Ask about the temperature preference
If a guest orders the Sweet Potato, what question should you ask?
Caramel and toasted marshmallows?
What does "Rare" mean for steak temperature?
Cool red center
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