Quality Control UPDATED ACTUAL
Questions and CORRECT Answers
Quality Control - CORRECT ANSWER✔✔- Activities that evaluate, monitor, or regulate
services rendered to the consumer
If nursing is to strive for excellence, criteria should be pushed to optimal levels rather than
minimally acceptable levels
Healthcare Quality - CORRECT ANSWER✔✔- Degree to which health services for
individuals and populations increase the likelihood of desired health outcomes and are
consistent with current professional knowledge.
What is the process of quality control? - CORRECT ANSWER✔✔- -Criterion or standard is
determined
-Information is collected to determine if the standard has been met
-Educational or corrective action is taken if the criterion has not been met
Root Cause analysis - CORRECT ANSWER✔✔- to determine why standards weren't met
Benchmarking - CORRECT ANSWER✔✔- Process of measuring products, practices and
services against best-performing organizations
Used for standard development and performance improvement
What are the steps (8) in auditing quality control? - CORRECT ANSWER✔✔- -Establish
control criteria
-Identify the information relevant to the criteria
-Determine ways to collect the information
-Collect and analyze the information
-Compare collected information with the established criteria
-Make a judgment about quality
-Provide information and, if necessary, take corrective action regarding findings.
-Reevaluate
, Standard Development - CORRECT ANSWER✔✔- Development of a predetermined level
of excellence that serves as a guide for practice
Established by an authority
Communicated to and accepted by the people affected by them
What are the Standards of Practice as determined by the ANA? - CORRECT ANSWER✔✔-
-Assessment - collection of data
-Diagnosis - analyze assessment data to
determine issue or diagnoses
-Outcomes Identification - identify expected outcomes for an individualized plan
-Planning - develop plan to attain the expected outcomes
-Implementation - implement the plan
-Evaluation - evaluate progress toward attainment of the outcomes
What are the 9 standards of professional performance? - CORRECT ANSWER✔✔- -ethics-
practices ethically and integrates ethical provisions
-education- attains knowledge and competency that reflects current nursing practice
-EBP and research- integrates evidence and research into practice
-quality of practice- enhance the quality and effectiveness of nursing practice
-communication- communicate effectively in all areas of practice
-leadership- in practice and in profession
-collaboration- interact and contribute to the profession
-professional practice eval- evaluate self in relation to professional standards
-resource utilization- factors related to safety, effectiveness, cost, and impact on practice
Audit - CORRECT ANSWER✔✔- Systematic and official examination of a record, process,
structure, environment, or account to evaluate performance
What are the three types of audits? - CORRECT ANSWER✔✔- Outcome
Process
Questions and CORRECT Answers
Quality Control - CORRECT ANSWER✔✔- Activities that evaluate, monitor, or regulate
services rendered to the consumer
If nursing is to strive for excellence, criteria should be pushed to optimal levels rather than
minimally acceptable levels
Healthcare Quality - CORRECT ANSWER✔✔- Degree to which health services for
individuals and populations increase the likelihood of desired health outcomes and are
consistent with current professional knowledge.
What is the process of quality control? - CORRECT ANSWER✔✔- -Criterion or standard is
determined
-Information is collected to determine if the standard has been met
-Educational or corrective action is taken if the criterion has not been met
Root Cause analysis - CORRECT ANSWER✔✔- to determine why standards weren't met
Benchmarking - CORRECT ANSWER✔✔- Process of measuring products, practices and
services against best-performing organizations
Used for standard development and performance improvement
What are the steps (8) in auditing quality control? - CORRECT ANSWER✔✔- -Establish
control criteria
-Identify the information relevant to the criteria
-Determine ways to collect the information
-Collect and analyze the information
-Compare collected information with the established criteria
-Make a judgment about quality
-Provide information and, if necessary, take corrective action regarding findings.
-Reevaluate
, Standard Development - CORRECT ANSWER✔✔- Development of a predetermined level
of excellence that serves as a guide for practice
Established by an authority
Communicated to and accepted by the people affected by them
What are the Standards of Practice as determined by the ANA? - CORRECT ANSWER✔✔-
-Assessment - collection of data
-Diagnosis - analyze assessment data to
determine issue or diagnoses
-Outcomes Identification - identify expected outcomes for an individualized plan
-Planning - develop plan to attain the expected outcomes
-Implementation - implement the plan
-Evaluation - evaluate progress toward attainment of the outcomes
What are the 9 standards of professional performance? - CORRECT ANSWER✔✔- -ethics-
practices ethically and integrates ethical provisions
-education- attains knowledge and competency that reflects current nursing practice
-EBP and research- integrates evidence and research into practice
-quality of practice- enhance the quality and effectiveness of nursing practice
-communication- communicate effectively in all areas of practice
-leadership- in practice and in profession
-collaboration- interact and contribute to the profession
-professional practice eval- evaluate self in relation to professional standards
-resource utilization- factors related to safety, effectiveness, cost, and impact on practice
Audit - CORRECT ANSWER✔✔- Systematic and official examination of a record, process,
structure, environment, or account to evaluate performance
What are the three types of audits? - CORRECT ANSWER✔✔- Outcome
Process
