bu354 mt questions with complete
solutions with correct answers graded
A+
HRM
Human resources management (the process of managing human talent to achieve an organization's
objectives)
Why study HRM?
Important for managers and entrepreneurs
As an employee, helps you understand your responsibilities and rights
Human capital
the knowledge, skills, and capabilities of individuals that have economic value to an organization
Framework for HR
Competitive challenges vs employee concerns (so the workforce remains engaged, equipped, and
valued, while the company remains competitive)
Competitive issues
1. Responding strategically to crisis, changes, disruptions in local marketplace
2. Setting and achieving CSR goals
,3. Advancing HRM with technology
4. Containing costs while retaining talent and maximizing productivity
5. Responding to the demographic and diversity challenges of the workforce (retirement etc)
6. Adapting to educational and cultural shifts affecting the workforce (technology)
HR manager strategies
1. Six Sigma
2. Reengineering
3. Downsizing
4. Outsourcing
5. Change management
6. Reactive / proactive change
Six Sigma
Set of principles and practices whose core ideas include understanding customer needs, doing things
right the first time, striving for continuous improvement
Reengineering
Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements
Downsizing vs Outsourcing
,Downsizing: planned elimination of jobs
Outsourcing: contracting out work that was formerly done by employees
Common: both require companies to engage in change management
Change management
systematic way of bringing and managing organizational changes
Reactive change vs proactive change
Reactive: changes that occur after external forces affect performance
Proactive: changes initiated to take advantage of targeted opportunities
Globalization
Competing, recruiting, staffing globally
CSR
responsibility of the firm to act in the best interest of people and communities affected by its activities
(NOT NECESSARILY ENVIRONMENT)
Sustainability
doing business in a way that does little harm to the environment as possible
, Collaborative software
software allowing works to interface and share with one another electronically
Social media networking
Way to attract new employees and to check to see if they are acceptable candidates
Knowledge workers (not testable, good to know)
workers whose responsibilities extend beyond physical execution of work (includes planning, decision
making, problem solving)
HRIS
(human resources information systems) computerized systems that provide current / accurate data for
control and decision making
Workforce analytics
process of gathering and analyzing data to improve HRM
Ways to contain cost (6 types)
1. Downsizing / outsourcing
2. Furloughing
3. Offshoring
4. Nearshoring
5. Homeshoring
solutions with correct answers graded
A+
HRM
Human resources management (the process of managing human talent to achieve an organization's
objectives)
Why study HRM?
Important for managers and entrepreneurs
As an employee, helps you understand your responsibilities and rights
Human capital
the knowledge, skills, and capabilities of individuals that have economic value to an organization
Framework for HR
Competitive challenges vs employee concerns (so the workforce remains engaged, equipped, and
valued, while the company remains competitive)
Competitive issues
1. Responding strategically to crisis, changes, disruptions in local marketplace
2. Setting and achieving CSR goals
,3. Advancing HRM with technology
4. Containing costs while retaining talent and maximizing productivity
5. Responding to the demographic and diversity challenges of the workforce (retirement etc)
6. Adapting to educational and cultural shifts affecting the workforce (technology)
HR manager strategies
1. Six Sigma
2. Reengineering
3. Downsizing
4. Outsourcing
5. Change management
6. Reactive / proactive change
Six Sigma
Set of principles and practices whose core ideas include understanding customer needs, doing things
right the first time, striving for continuous improvement
Reengineering
Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements
Downsizing vs Outsourcing
,Downsizing: planned elimination of jobs
Outsourcing: contracting out work that was formerly done by employees
Common: both require companies to engage in change management
Change management
systematic way of bringing and managing organizational changes
Reactive change vs proactive change
Reactive: changes that occur after external forces affect performance
Proactive: changes initiated to take advantage of targeted opportunities
Globalization
Competing, recruiting, staffing globally
CSR
responsibility of the firm to act in the best interest of people and communities affected by its activities
(NOT NECESSARILY ENVIRONMENT)
Sustainability
doing business in a way that does little harm to the environment as possible
, Collaborative software
software allowing works to interface and share with one another electronically
Social media networking
Way to attract new employees and to check to see if they are acceptable candidates
Knowledge workers (not testable, good to know)
workers whose responsibilities extend beyond physical execution of work (includes planning, decision
making, problem solving)
HRIS
(human resources information systems) computerized systems that provide current / accurate data for
control and decision making
Workforce analytics
process of gathering and analyzing data to improve HRM
Ways to contain cost (6 types)
1. Downsizing / outsourcing
2. Furloughing
3. Offshoring
4. Nearshoring
5. Homeshoring
