AMZL Basic Academy Questions ^
Answers(RATED A+)
Top Three Escalation Risks - ANSWER1. Life and Safety
2. Operations
3. Corporate Reputation
Proxemics - ANSWERA tool used to monitor social distancing and highlight areas of
opportunity that have high failures of the 6ft/2m distancing requirement.
Connections: SLI - ANSWERThe Safety Index measures associate and leader
perceptions of site leadership's focus on the creation of a safe workplace.
APOLLO - ANSWERis the Audit portal designed to support planning, execution,
result sharing and reporting of any type of Audit, in all NA Delivery Stations.
Who Grants Permissions - ANSWERLearning Coordinators and Direct Managers
Containment - ANSWERlimits potential for the incident to spread long term (i.e.
quarantine, isolate immediate area, send out network alert, etc.)
Escalation Path (non emergency) - ANSWER1. Treat and console in private
2. Notify Site Lead and WHS Team
3. Determine level of care (first aid/medical)
4. Follow site and regional notification Matrix
Escalation Path (emergency) - ANSWER1. Treat and console; assess the situation
2. Dial 911 - Request EMS
3. Notify Site Lead/WHS Team/HR
4. Ensure a Manager follows AA to hospital
5. Call GSOC and notify of EMS activity
6. Follow site and regional notification Matrix
Types of Permissions - ANSWERANT: ANT [Amazon Network, our Microsoft
Windows Active Directory] groups are used to grant access using the ANT directory
to Windows resources such as SharePoint sites or ANT authenticated machines.
LDAP: Lightweight Directory Access Protocol is used for most permissions granted
within AMZL
POSIX: Portable Operating System Interface POSIX groups are required only if you
need certain additional features such as file and/or software permissions
Why do we audit? - ANSWER1. To protect our teams
2. Identify gap(s) in training, processes, standard work adherence, and acts,
behaviors, conditions
3. Correct the gap(s) to minimize the risk to an injury in the future
, Roles of Leaders in Safety Auditing - ANSWER1. Senior Regional Ops- Monitor
auditing, social distancing, and supply data and compliance
2. Site Leader- Monitor auditing, social distancing, and supply data and compliance.
Ensure compliance to achieve 100% or goal target
3. Area Manager- Understand and complete all audits for process path(s)
Ensure compliance to achieve 100% or goal target
Partners in Safety Auditing - ANSWER1. Support Teams
2. Delivery Service Partners
3. Associates and Drivers
Standard Audit Tool (SAT) - ANSWERThe Standard Audit Tool is currently utilized
across AMZL to ensure standard work and is used for 3 main audit types:
Progress Audits: Completed by the station to show the compliance with Standard
Work
Calibration Audits: Completed by ACES to validate the self-completed audit
Situational Audits: Other audits for things like COVID-19, new launch performance
etc.
Safety Spot Checks - ANSWERConducted Daily
Gensuite - ANSWERThe tool used to report injuries and complete some safety
related audits. The audits that are completed in Gensuite are:
•Internal Area Organization Audit (weekly)
•External Area Organization Audit (Weekly)
•Heat/Cold Stress Audit (Daily as needed)
•Storm water Inspection Audit (Weekly)
•Safety Observations (Daily)
Daily Vehicle Inspection Checklist - ANSWERDVIC is a feature in the Amazon
Delivery app that lets drivers conduct vehicle inspection before they can see their
routes.
Whether a driver operates a DOT regulated or non-regulated vehicle, they will
conduct a DVIC twice daily on their vehicle.
Vehicle Safety Audit - ANSWERVehicle Safety Audits (VSA) are performed daily by
a trained Amazon representative at each station in the Dolphin app.
Answers(RATED A+)
Top Three Escalation Risks - ANSWER1. Life and Safety
2. Operations
3. Corporate Reputation
Proxemics - ANSWERA tool used to monitor social distancing and highlight areas of
opportunity that have high failures of the 6ft/2m distancing requirement.
Connections: SLI - ANSWERThe Safety Index measures associate and leader
perceptions of site leadership's focus on the creation of a safe workplace.
APOLLO - ANSWERis the Audit portal designed to support planning, execution,
result sharing and reporting of any type of Audit, in all NA Delivery Stations.
Who Grants Permissions - ANSWERLearning Coordinators and Direct Managers
Containment - ANSWERlimits potential for the incident to spread long term (i.e.
quarantine, isolate immediate area, send out network alert, etc.)
Escalation Path (non emergency) - ANSWER1. Treat and console in private
2. Notify Site Lead and WHS Team
3. Determine level of care (first aid/medical)
4. Follow site and regional notification Matrix
Escalation Path (emergency) - ANSWER1. Treat and console; assess the situation
2. Dial 911 - Request EMS
3. Notify Site Lead/WHS Team/HR
4. Ensure a Manager follows AA to hospital
5. Call GSOC and notify of EMS activity
6. Follow site and regional notification Matrix
Types of Permissions - ANSWERANT: ANT [Amazon Network, our Microsoft
Windows Active Directory] groups are used to grant access using the ANT directory
to Windows resources such as SharePoint sites or ANT authenticated machines.
LDAP: Lightweight Directory Access Protocol is used for most permissions granted
within AMZL
POSIX: Portable Operating System Interface POSIX groups are required only if you
need certain additional features such as file and/or software permissions
Why do we audit? - ANSWER1. To protect our teams
2. Identify gap(s) in training, processes, standard work adherence, and acts,
behaviors, conditions
3. Correct the gap(s) to minimize the risk to an injury in the future
, Roles of Leaders in Safety Auditing - ANSWER1. Senior Regional Ops- Monitor
auditing, social distancing, and supply data and compliance
2. Site Leader- Monitor auditing, social distancing, and supply data and compliance.
Ensure compliance to achieve 100% or goal target
3. Area Manager- Understand and complete all audits for process path(s)
Ensure compliance to achieve 100% or goal target
Partners in Safety Auditing - ANSWER1. Support Teams
2. Delivery Service Partners
3. Associates and Drivers
Standard Audit Tool (SAT) - ANSWERThe Standard Audit Tool is currently utilized
across AMZL to ensure standard work and is used for 3 main audit types:
Progress Audits: Completed by the station to show the compliance with Standard
Work
Calibration Audits: Completed by ACES to validate the self-completed audit
Situational Audits: Other audits for things like COVID-19, new launch performance
etc.
Safety Spot Checks - ANSWERConducted Daily
Gensuite - ANSWERThe tool used to report injuries and complete some safety
related audits. The audits that are completed in Gensuite are:
•Internal Area Organization Audit (weekly)
•External Area Organization Audit (Weekly)
•Heat/Cold Stress Audit (Daily as needed)
•Storm water Inspection Audit (Weekly)
•Safety Observations (Daily)
Daily Vehicle Inspection Checklist - ANSWERDVIC is a feature in the Amazon
Delivery app that lets drivers conduct vehicle inspection before they can see their
routes.
Whether a driver operates a DOT regulated or non-regulated vehicle, they will
conduct a DVIC twice daily on their vehicle.
Vehicle Safety Audit - ANSWERVehicle Safety Audits (VSA) are performed daily by
a trained Amazon representative at each station in the Dolphin app.
