Management 201 Questions & Answers: Study Guide Updated A Plus Guide Solution

1



Management 201 Questions & Answers: Study Guide Updated
A Plus Guide Solution
QUESTION:
1. Organizations

ANSWER:

Collections Of People Who Work Together And Coordinate Their Actions To Achieve A Wide Variety Of
Goals Or Desired Future Outcomes

QUESTION:
2. Managers

ANSWER:

The People Responsible For Supervising The Use Of An Organization's Resources To Meet Its Goals

QUESTION:
3. Management

The Planning, Organizing, Leading, And Controlling Of Human And Other Resources To Achieve
Organizational Goals Effectively And Efficiently

QUESTION:
4. Resources

ANSWER:

Include Assets Such As:

People And Their Skills, Know-How, And Experience

Machinery

Raw Materials

Computers And Information Technology

Patents, Financial Capital, And Loyal Customers And Employees

QUESTION:
5. Organizational Performance

ANSWER:

A Measure Of How Efficiently And Effectively Managers Use Available Resources To Satisfy Customers
And Achieve Organizational Goals

,2


QUESTION:
6. Efficiency

ANSWER:

A Measure Of How Well Or How Productively Resources Are Used To Achieve A Goal

QUESTION:
7. Effectiveness

ANSWER:

A Measure Of The Appropriateness Of The Goals An Organization Is Pursuing And The Degree To Which
The Organization Achieves Those Goals

QUESTION:
8. Four Tasks Of Management

ANSWER:

Planning

Organizing

Leading

Controlling

QUESTION:
9. Steps In Planning Process

ANSWER:

Deciding Which Goals The Organization Will Pursue

Deciding What Strategies To Adopt To Attain Those Goals

Deciding How To Allocate Organizational Resources

QUESTION:
10. Organizing

ANSWER:

Structuring Working Relationships So Organizational Members Interact And Cooperate To Achieve
Organizational Goals

QUESTION:
11. Organizational Structure

,3


ANSWER:

A Formal System Of Task And Reporting Relationships That Coordinates And Motivates Organizational
Members So That They Work Together To Achieve Organizational Goals

QUESTION:
12. Leading

ANSWER:

Articulating A Clear Vision And Energizing And Enabling Organizational Members So They Understand
The Part They Play In Achieving Organizational Goals

Involves Managers Using Their Power, Personality, Influence, Persuasion, And Communication Skills To
Coordinate People And Groups

QUESTION:
13. Controlling

ANSWER:

Evaluating How Well An Organization Is Achieving Its Goals And Taking Action To Maintain Or Improve
Performance

Outcome: Measure Performance Accurately And Regulate Efficiency And Effectiveness

QUESTION:
14. Managerial Roles

ANSWER:

Decisional (Entrepreneur, Disturbance Handler, Resoruce Allocator, Negotiator)

Interpersonal (Figurehead, Leader, Liaison)

Informal (Spokesperson, Monitor, Disseminator)

QUESTION:
15. Department

ANSWER:

A Group Of Managers And Employees Who Work Together And Possess Similar Skills Or Use The Same
Knowledge, Tools, Or Techniques

QUESTION:
16. First-Line Managers

ANSWER:

, 4


Responsible For The Daily Supervision Of The Nonmanagerial Employees

QUESTION:
17. Middle Managers

ANSWER:

Supervises First-Line Managers

Responsible For Finding The Best Way To Use Resources To Achieve Organizational Goals

QUESTION:
18. Top Managers

ANSWER:

Responsible For The Performance Of All Departments

Establish Organizational Goals

Decide How Different Departments Should Interact

Monitor How Well Middle Managers In Each Department Use Resources To Achieve Goals

QUESTION:
19. Conceptual Skills

ANSWER:

The Ability To Analyze And Diagnose A Situation And Distinguish Between Cause And Effect

QUESTION:
20. Human Skills

ANSWER:

The Ability To Understand, Alter, Lead, And Control The Behavior Of Other Individuals And Groups

QUESTION:
21. Technical Skills

ANSWER:

Job-Specific Skills Required To Perform A Particular Type Of Work Or Occupation At A High Level

QUESTION:
22. Core Competency

ANSWER: