SN module names questions and answers 2025
ITSM I-T-S-M - ANSWER IT Service Management manage end to end delivery of IT services to customers ITIL I-T-I-L - ANSWER IT Infrastructure Library a library of best practices for managing IT services and improving IT support and services aligning with customer and business needs ITOM I-TOM - ANSWER IT operation management monitoring network infrastructure and resolving system issues SP S-P - ANSWER Service Portal enables organizations to provide a visual layer to the content stored within servicenow CSM C-S-M - ANSWER Customer Service Management orchestration of tasks between customers, customer service, and other teams to quickly resolve issues and requ
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- SN ITSM CERT
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- November 18, 2024
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sn module names questions and answers 2025
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