SERVICENOW HR CIS (LONDON) QUESTIONS AND ANSWERS 2025

List the HR Service Delivery Application - ANSWER -HR Case & Knowledge Management (HR Core) -HR Service Portal -Lifecycle Events -HR Integrations -HR Performance Analytics Content Pack -Employee Document Management True or False: HRSD is a scoped app? - ANSWER True What role is role is required, at a minimum, to access HRSD applications? - ANSWER HR agent (sn_hr_) The HR Service Portal admin will need what 2 roles? - ANSWER -sp_admin -sn_hr_ What role is required to assign users to HR groups? - ANSWER HR Admin (sn_hr_) Which module allows an HR user to create multiple cases for multiple employees? - ANSWER Create Bulk Cases A bundle of content delivered to specific at specified times - ANSWER Campaign Campaign audience type may be set using... - ANSWER -User table -User Criteria -HR Profile -HR Criteria -Flat file True or False: The sn_hr_ role is required to configure HR integrations - ANSWER True What are the 3 core HRSD roles? - ANSWER HR Basic/Agent (sn_hr_) HR Man