THERAPEUTIC COMMUNICATION EXAM REVISION.
SAMPLE EXAM REVISION PRACTICE QUESTIONS WITH
CORRECT ANSWERS (2024 UPDATE)
Communication - ANSWER- *process by which people transmit ideas and feelings to one
another
Verbal communication - ANSWER- *use of spoken or written language to transmit
information; includes how words and phrases convey meaning
Nonverbal communication - ANSWER- *use of physical movement to convey messages;
besides body language, nonverbal communication can include voice sounds -groans or grunts to
convey displeasure- and hair and clothing styles -to promote certain image
Constructive communication - ANSWER- *sender confirms the receiver's importance and
promotes self-esteem
Destructive communication - ANSWER- *belittles the receiver's importance and diminish self-
esteem
Therapeutic communication - ANSWER- *the foundation for establishing a therapeutic nurse-
patient relationship
*requires the nurse to select words and phrases carefully in order to establish a dialogue with
patient
, *purpose to elicit information about patient's needs, feelings, and ideas so nurse can understand
patient's problems and develop interventions that strengthen patient's insight and self-control
Principles of therapeutic communication - ANSWER- *genuineness *respect *honesty
*concreteness *assistance
*protection *permission
Genuineness - ANSWER- *nurse must display sincere interest using consistent words and
actions
Respect - ANSWER- *nurse must have unconditional positive regard for the patient
*nonjudgmental acceptance of patient's ideas and beliefs communicate nurse's willingness to work
with patient
Honesty - ANSWER- *consistent, open, frank approach promotes authenticity in nurse-patient
relationship
*patient will be more likely to accept and trust a nurse who is honest and forthright
Concreteness - ANSWER- *nurse should use clear, specific, concrete language rather than
abstractions when communicating with the patient
*concreteness keeps nurse's responses close to patient's experiences and feelings, fosters nurse's
accuracy of understanding, encourages patient to focus on specific problem areas
Assistance - ANSWER- *nurse must exhibit willing commitment to nurse-patient relationship
*willing commitment conveys that nurse has something of value to offer patient
SAMPLE EXAM REVISION PRACTICE QUESTIONS WITH
CORRECT ANSWERS (2024 UPDATE)
Communication - ANSWER- *process by which people transmit ideas and feelings to one
another
Verbal communication - ANSWER- *use of spoken or written language to transmit
information; includes how words and phrases convey meaning
Nonverbal communication - ANSWER- *use of physical movement to convey messages;
besides body language, nonverbal communication can include voice sounds -groans or grunts to
convey displeasure- and hair and clothing styles -to promote certain image
Constructive communication - ANSWER- *sender confirms the receiver's importance and
promotes self-esteem
Destructive communication - ANSWER- *belittles the receiver's importance and diminish self-
esteem
Therapeutic communication - ANSWER- *the foundation for establishing a therapeutic nurse-
patient relationship
*requires the nurse to select words and phrases carefully in order to establish a dialogue with
patient
, *purpose to elicit information about patient's needs, feelings, and ideas so nurse can understand
patient's problems and develop interventions that strengthen patient's insight and self-control
Principles of therapeutic communication - ANSWER- *genuineness *respect *honesty
*concreteness *assistance
*protection *permission
Genuineness - ANSWER- *nurse must display sincere interest using consistent words and
actions
Respect - ANSWER- *nurse must have unconditional positive regard for the patient
*nonjudgmental acceptance of patient's ideas and beliefs communicate nurse's willingness to work
with patient
Honesty - ANSWER- *consistent, open, frank approach promotes authenticity in nurse-patient
relationship
*patient will be more likely to accept and trust a nurse who is honest and forthright
Concreteness - ANSWER- *nurse should use clear, specific, concrete language rather than
abstractions when communicating with the patient
*concreteness keeps nurse's responses close to patient's experiences and feelings, fosters nurse's
accuracy of understanding, encourages patient to focus on specific problem areas
Assistance - ANSWER- *nurse must exhibit willing commitment to nurse-patient relationship
*willing commitment conveys that nurse has something of value to offer patient
