THERAPEUTIC COMMUNICATION SCENARIOS EXAM QUESTIONS AND
CORRECT ANSWERS (ALREADY GRADED A+) (2024 UPDATE) 100%
GUARANTEED
Which therapeutic communication technique is being used in this nurse-client interaction?
Client: "When I get angry, I get into a fistfight with my wife or I take it out on the kids."
Nurse: "I notice that you are smiling as you talk about this physical violence."
A. Encouraging comparison
B. Exploring
C. Formulating a plan of action
D. Making observations - ANSWER- ANS: D
The nurse is using the therapeutic communication technique of making observations when noting
that the client smiles when talking about physical violence. The technique of making observations
encourages the client to compare personal perceptions with those of the nurse.
Which therapeutic communication technique is being used in this nurse-client interaction?
Client: "My father spanked me often."
Nurse: "Your father was a harsh disciplinarian."
A. Restatement
B. Offering general leads
C. Focusing
D. Accepting - ANSWER- ANS: A
The nurse is using the therapeutic communication technique of restatement. Restatement involves
repeating the main idea of what the client has said. The nurse uses this technique to communicate
that the client's statement has been heard and understood.
Which therapeutic communication technique is being used in this nurse-client interaction?
Client: "When I am anxious, the only thing that calms me down is alcohol."
Nurse: "Other than drinking, what alternatives have you explored to decrease anxiety?"
A. Reflecting
B. Making observations
C. Formulating a plan of action
D. Giving recognition - ANSWER- ANS: C
, The nurse is using the therapeutic communication technique of formulating a plan of action to help
the client explore alternatives to drinking alcohol. The use of this technique, rather than direct
confrontation regarding the client's poor coping choice, may serve to prevent anger or anxiety from
escalating.
The nurse is interviewing a newly admitted psychiatric client. Which nursing statement is an
example of offering a "general lead"?
A. "Do you know why you are here?"
B. "Are you feeling depressed or anxious?"
C. "Yes, I see. Go on."
D. "Can you chronologically order the events that led to your admission?" - ANSWER- ANS:
C
The nurse's statement, "Yes, I see. Go on." is an example of the therapeutic communication
technique of a general lead. Offering a general lead encourages the client to continue sharing
information.
A nurse states to a client, "Things will look better tomorrow after a good night's sleep." This is an
example of which communication technique?
A. The therapeutic technique of "giving advice"
B. The therapeutic technique of "defending"
C. The nontherapeutic technique of "presenting reality"
D. The nontherapeutic technique of "giving false reassurance" - ANSWER- ANS: D
The nurse's statement, "Things will look better tomorrow after a good night's sleep." is an example
of the nontherapeutic technique of giving false reassurance. Giving false reassurance indicates to
the client that there is no cause for anxiety, thereby devaluing the client's feelings.
A client diagnosed with post-traumatic stress disorder is admitted to an inpatient psychiatric unit
for evaluation and medication stabilization. Which therapeutic communication technique used by
the nurse is an example of a broad opening?
A. "What occurred prior to the rape, and when did you go to the emergency department?"
B. "What would you like to talk about?"
C. "I notice you seem uncomfortable discussing this."
CORRECT ANSWERS (ALREADY GRADED A+) (2024 UPDATE) 100%
GUARANTEED
Which therapeutic communication technique is being used in this nurse-client interaction?
Client: "When I get angry, I get into a fistfight with my wife or I take it out on the kids."
Nurse: "I notice that you are smiling as you talk about this physical violence."
A. Encouraging comparison
B. Exploring
C. Formulating a plan of action
D. Making observations - ANSWER- ANS: D
The nurse is using the therapeutic communication technique of making observations when noting
that the client smiles when talking about physical violence. The technique of making observations
encourages the client to compare personal perceptions with those of the nurse.
Which therapeutic communication technique is being used in this nurse-client interaction?
Client: "My father spanked me often."
Nurse: "Your father was a harsh disciplinarian."
A. Restatement
B. Offering general leads
C. Focusing
D. Accepting - ANSWER- ANS: A
The nurse is using the therapeutic communication technique of restatement. Restatement involves
repeating the main idea of what the client has said. The nurse uses this technique to communicate
that the client's statement has been heard and understood.
Which therapeutic communication technique is being used in this nurse-client interaction?
Client: "When I am anxious, the only thing that calms me down is alcohol."
Nurse: "Other than drinking, what alternatives have you explored to decrease anxiety?"
A. Reflecting
B. Making observations
C. Formulating a plan of action
D. Giving recognition - ANSWER- ANS: C
, The nurse is using the therapeutic communication technique of formulating a plan of action to help
the client explore alternatives to drinking alcohol. The use of this technique, rather than direct
confrontation regarding the client's poor coping choice, may serve to prevent anger or anxiety from
escalating.
The nurse is interviewing a newly admitted psychiatric client. Which nursing statement is an
example of offering a "general lead"?
A. "Do you know why you are here?"
B. "Are you feeling depressed or anxious?"
C. "Yes, I see. Go on."
D. "Can you chronologically order the events that led to your admission?" - ANSWER- ANS:
C
The nurse's statement, "Yes, I see. Go on." is an example of the therapeutic communication
technique of a general lead. Offering a general lead encourages the client to continue sharing
information.
A nurse states to a client, "Things will look better tomorrow after a good night's sleep." This is an
example of which communication technique?
A. The therapeutic technique of "giving advice"
B. The therapeutic technique of "defending"
C. The nontherapeutic technique of "presenting reality"
D. The nontherapeutic technique of "giving false reassurance" - ANSWER- ANS: D
The nurse's statement, "Things will look better tomorrow after a good night's sleep." is an example
of the nontherapeutic technique of giving false reassurance. Giving false reassurance indicates to
the client that there is no cause for anxiety, thereby devaluing the client's feelings.
A client diagnosed with post-traumatic stress disorder is admitted to an inpatient psychiatric unit
for evaluation and medication stabilization. Which therapeutic communication technique used by
the nurse is an example of a broad opening?
A. "What occurred prior to the rape, and when did you go to the emergency department?"
B. "What would you like to talk about?"
C. "I notice you seem uncomfortable discussing this."
