THERAPEUTIC COMMUNICATION FOR HEALTHCAREEXAM QUESTIONS AND
CORRECT ANSWERS (ALREADY GRADED A+) (2024 UPDATE) 100%
GUARANTEED
Therapeutic communication involves both ______________ and ___________________ skills. -
ANSWER- professional, technical
What does it mean to be a servant in the health care profession? - ANSWER- Servant does not
imply slave, but you must genuinely enjoy serving the needs of others.
What is the Sender? - ANSWER- the one who creates or encodes
What is the Message? - ANSWER- content to be communicated
What is the Transmission? - ANSWER- the message is actually sent
What is the Receiver? - ANSWER- The person who decodes
What is the Feedback? - ANSWER- verify their perception of the message.
What are the five C's? - ANSWER- complete, clear, concise, cohesive, and courteous
What does complete message mean? - ANSWER- with all the necessary information given
What does it mean by a clear message? - ANSWER- must be presented in terms understand to
both parties.
,What does a concise message mean? - ANSWER- one that does not include unnecessary
information.
What does cohesive message mean? - ANSWER- logical and in order
What does courteous message mean? - ANSWER- if it is to be theraputic
What percentage of the message is actually communicated in what is said? - ANSWER- 7%
What is clustering? - ANSWER- The grouping of gestures, facial expressions, and postures
into nonverbal statements.
What is the protocol on touching patients? - ANSWER- Most clients will understand and accept
the touching behavior as it is related to the medical setting. But some are not comfortable.
What does touching mean in communication? - ANSWER- often known as a synonymous with
reassurance, understanding and caring.
What is personal space? - ANSWER- the distance at which individuals are comfortable with
others.
What is listening in communication? - ANSWER- often identified as the passive aspect of
communication. however, if done well, listening is very active.
What are some ways to communicate with doctors and other health care professionals? -
ANSWER- Emails, fax messaging, teleconferencing, satellite video, social media, even blogs.
What is the key thing that every group of team employees need? - ANSWER- Trust
, What are genetic factors? - ANSWER- inherited traits, such as height, body structure, and skin
color, are defined and established by the genes passed on during fertilization.
What is an ideal self? - ANSWER- the person we think we should be and the person we would
like to become
What is an public self? - ANSWER- how we want other to see us
What is an real self? - ANSWER- the inner, natural self, authentic, and spontaneous
What is an critic self? - ANSWER- the inner "shaming" voice.
What is the percentage of those surveyed showed a negative bias toward the LGBT community. -
ANSWER- 39%
What is culture? - ANSWER- A way of life of a group of people- the behaviors, values and
symbols that they accept, generally without thinking about them and that are passed along by
communication and imitation from one generation to the next.
What is Racism? - ANSWER- implies racial discrimination, segregation, persecution, and
domination.
What is Bias? - ANSWER- a slant toward a particular belief
What is Prejudice? - ANSWER- an opinion or judgment that is formed before all of the facts
are known; prejudice is usually preconceived and unfavorable.
What is Ethnocentrism? - ANSWER- the belief that one's own culture and traditions are better
than those of another.
CORRECT ANSWERS (ALREADY GRADED A+) (2024 UPDATE) 100%
GUARANTEED
Therapeutic communication involves both ______________ and ___________________ skills. -
ANSWER- professional, technical
What does it mean to be a servant in the health care profession? - ANSWER- Servant does not
imply slave, but you must genuinely enjoy serving the needs of others.
What is the Sender? - ANSWER- the one who creates or encodes
What is the Message? - ANSWER- content to be communicated
What is the Transmission? - ANSWER- the message is actually sent
What is the Receiver? - ANSWER- The person who decodes
What is the Feedback? - ANSWER- verify their perception of the message.
What are the five C's? - ANSWER- complete, clear, concise, cohesive, and courteous
What does complete message mean? - ANSWER- with all the necessary information given
What does it mean by a clear message? - ANSWER- must be presented in terms understand to
both parties.
,What does a concise message mean? - ANSWER- one that does not include unnecessary
information.
What does cohesive message mean? - ANSWER- logical and in order
What does courteous message mean? - ANSWER- if it is to be theraputic
What percentage of the message is actually communicated in what is said? - ANSWER- 7%
What is clustering? - ANSWER- The grouping of gestures, facial expressions, and postures
into nonverbal statements.
What is the protocol on touching patients? - ANSWER- Most clients will understand and accept
the touching behavior as it is related to the medical setting. But some are not comfortable.
What does touching mean in communication? - ANSWER- often known as a synonymous with
reassurance, understanding and caring.
What is personal space? - ANSWER- the distance at which individuals are comfortable with
others.
What is listening in communication? - ANSWER- often identified as the passive aspect of
communication. however, if done well, listening is very active.
What are some ways to communicate with doctors and other health care professionals? -
ANSWER- Emails, fax messaging, teleconferencing, satellite video, social media, even blogs.
What is the key thing that every group of team employees need? - ANSWER- Trust
, What are genetic factors? - ANSWER- inherited traits, such as height, body structure, and skin
color, are defined and established by the genes passed on during fertilization.
What is an ideal self? - ANSWER- the person we think we should be and the person we would
like to become
What is an public self? - ANSWER- how we want other to see us
What is an real self? - ANSWER- the inner, natural self, authentic, and spontaneous
What is an critic self? - ANSWER- the inner "shaming" voice.
What is the percentage of those surveyed showed a negative bias toward the LGBT community. -
ANSWER- 39%
What is culture? - ANSWER- A way of life of a group of people- the behaviors, values and
symbols that they accept, generally without thinking about them and that are passed along by
communication and imitation from one generation to the next.
What is Racism? - ANSWER- implies racial discrimination, segregation, persecution, and
domination.
What is Bias? - ANSWER- a slant toward a particular belief
What is Prejudice? - ANSWER- an opinion or judgment that is formed before all of the facts
are known; prejudice is usually preconceived and unfavorable.
What is Ethnocentrism? - ANSWER- the belief that one's own culture and traditions are better
than those of another.
