penn foster exam questions with complete
solution 2024
directive jstyle j- jANS✓✓-Directive jstyle jfocuses jon j"more jtelling jand jless
jdoing." jThis jstyle jcomes jacross jas ja j"command jand jcontrol" jstyle,
jrepresenting jan jautocratic jmanagement jstyle. jMost jemployees jget jturned joff
jwith jthis jstyle.
Analytic jstyle j- jANS✓✓-managers jtend jto jbe jlogical, jprecise, jand jobjective.
jThey jprefer jroutine jassignments jthat jrequire jattention jto jdetail jand jsystematic
jimplementation. jAnalytic jstyle jis jgood jto juse jin jbuilding jlarge, jcomplex jplans
jand jforecasting jinvolving jprojections.
Behavioral jstyle j- jANS✓✓-takes jinto jaccount jemployees' jemotions jand
jfeelings. jThis jstyle jconsiders jwhat jpeople jare jsaying, jwhat jthey jmean, jand
jwhy jthey jare jsaying jit, jrequiring ja jparticipative jmanagement japproach. jMost
jemployees jfavor jthis jstyle.
Intuitive jstyle j- jANS✓✓-managers jare jcreative, jintuitive, jand jcomfortable jin
jhandling ja jdynamic jand jnon-routine jenvironment. jThey jlike jto jaddress jbroad
jissues jand jsee jthings jin jcomplex jpatterns jrather jthan jas jlogically jordered jbits
jand jpieces. jThe jintuitive jstyle jis jgood jto juse jin jbrainstorming jsessions jand
jwhere jtraditional jassumptions jneed jto jbe jchallenged.
manager jstyle j- jANS✓✓-The jquality jof ja jdecision jis ja jdirect jreflection jof jhow
jthe jdecision jmaker jprocesses jinformation. jManagers japproach jdecision-
making jand jproblem-solving jin jvery jdifferent jways, jdepending jon jthe
javailability jof jsuch jinformation. jTheir japproaches, jperceptions, jand
jrecommendations jvary jbecause jtheir jminds jwork jdifferently.
Management j- jANS✓✓-defined jas jthe jattainment jof jan jorganization's jstrategies,
jgoals, jand jobjectives jin jan jeffective, jefficient, jeconomical, jand jproductive
jmanner. jTo jthis jend, jmanagement jis jcarried jout jthrough jpeople jby jutilizing
jresources. jManagers jmake jthings jhappen jthrough jhiring jemployees jand
jdeploying jresources jto jaccomplish jtheir jgoals jand jobjectives.
jManagers jget jtheir jpower jfrom jthe jorganizational jstructure j(that jis,
jadministrative jpower). jThis jpower jcomes jfrom jthe jmanager's jjob jtitle jor
jposition jstatus jin jthe jorganization. jManagers jneed jthe jadministrative jpower jto
jprovide jstability, jdiscipline, jand jcontinuity jwithin jthe jorganization jand jto jfulfill
, jtheir jroles jand jresponsibilities. jManagers jshare jsome jcommon jqualities jwith
jleaders jin jthe jareas jof jproblem-solving, jdecision-making, jand jchange
jimplementation.
Management jachieves jits jstrategies, jgoals, jand jobjectives jthrough jplanning,
jorganizing, jdirecting, jand jcontrolling jan jorganization's jresources.
Management jby jexception j- jANS✓✓-a jpractice jwhere jmanagers jonly jfocus jon
jwhat jgoes jwrong jfrom jthe jintended jplan jwith jthe jgoal jof jcorrecting jthe
jproblem. jThese jmanagers jdon't jfocus jon jwhat's jhappening jaccording jto jplan.
j
To jreduce junnecessary jworkload, jmanagers jneed jto jestablish jthreshold jlevels
jfor jmajor jtype jof jtransactions, jand jbusiness jrules jneed jto jbe jdefined jand
jprogrammed jinto jcomputer jsystems. jAny jactual jtransaction jthat jgoes jbeyond
jthe jthreshold jlevel jwill jbe jflagged jand jreported jto jmanagement.
Examples jof jbusiness jrules:
Notify jthe jmanager jonly jwhen jthe jactual jrevenues jfall jby j5%
Notify jthe jmanager jonly jwhen jthe jactual jexpenses jgo jup jby j10%
Notify jthe jmanager jonly jwhen jthe jactual jprofits jfall jby j3%
Management jby jwalking jaround j(MBWA) j- jANS✓✓-occurs jwhen jmanagers jwalk
jaround jtheir jbusiness jfacilities j(offices, jstores, jand jwarehouses) jto jtalk jto
jemployees jto jfind jout jtheir jproblems jfirst jhand jand jto jteach jthem jabout jthe
jcompany's jdirection jand jmanagement jvalues.
MBWA jshould jbe jpracticed jregularly jso jthat jemployees jdo jnot jthink jthat
jmanagement jis jspying jon jthem. jIt jalso jhelps jto jbuild ja jsense jof jcamaraderie
jand jteam jspirit. jThe jidea jis jto jbuild jtrust jbetween jmanagement jand
jemployees.
j
MBWA jis jalso jcalled jopen-book jmanagement jthinking, jmeaning jthat jemployees
jhave jthe jright jto jbe jinformed jabout jthe jcompany's jplans jand jactivities
jbecause jthey jhave ja jbig jstake jin jthe jcompany's jwell jbeing.
Leadership j- jANS✓✓-The jaction jof jleading ja jgroup jof jpeople jor jan
jorganization.
occurs jwhen ja jleader jmobilizes jan jorganization's jresources jto jfulfill jits jmission
jand jvision. jLeaders jhave jinherent jpower j(personal jand jcharismatic jpower) jand
jbuilt-in jqualities jsuch jas jmotivation, jinspiration, jinnovation, jimagination, jand
jvision.
solution 2024
directive jstyle j- jANS✓✓-Directive jstyle jfocuses jon j"more jtelling jand jless
jdoing." jThis jstyle jcomes jacross jas ja j"command jand jcontrol" jstyle,
jrepresenting jan jautocratic jmanagement jstyle. jMost jemployees jget jturned joff
jwith jthis jstyle.
Analytic jstyle j- jANS✓✓-managers jtend jto jbe jlogical, jprecise, jand jobjective.
jThey jprefer jroutine jassignments jthat jrequire jattention jto jdetail jand jsystematic
jimplementation. jAnalytic jstyle jis jgood jto juse jin jbuilding jlarge, jcomplex jplans
jand jforecasting jinvolving jprojections.
Behavioral jstyle j- jANS✓✓-takes jinto jaccount jemployees' jemotions jand
jfeelings. jThis jstyle jconsiders jwhat jpeople jare jsaying, jwhat jthey jmean, jand
jwhy jthey jare jsaying jit, jrequiring ja jparticipative jmanagement japproach. jMost
jemployees jfavor jthis jstyle.
Intuitive jstyle j- jANS✓✓-managers jare jcreative, jintuitive, jand jcomfortable jin
jhandling ja jdynamic jand jnon-routine jenvironment. jThey jlike jto jaddress jbroad
jissues jand jsee jthings jin jcomplex jpatterns jrather jthan jas jlogically jordered jbits
jand jpieces. jThe jintuitive jstyle jis jgood jto juse jin jbrainstorming jsessions jand
jwhere jtraditional jassumptions jneed jto jbe jchallenged.
manager jstyle j- jANS✓✓-The jquality jof ja jdecision jis ja jdirect jreflection jof jhow
jthe jdecision jmaker jprocesses jinformation. jManagers japproach jdecision-
making jand jproblem-solving jin jvery jdifferent jways, jdepending jon jthe
javailability jof jsuch jinformation. jTheir japproaches, jperceptions, jand
jrecommendations jvary jbecause jtheir jminds jwork jdifferently.
Management j- jANS✓✓-defined jas jthe jattainment jof jan jorganization's jstrategies,
jgoals, jand jobjectives jin jan jeffective, jefficient, jeconomical, jand jproductive
jmanner. jTo jthis jend, jmanagement jis jcarried jout jthrough jpeople jby jutilizing
jresources. jManagers jmake jthings jhappen jthrough jhiring jemployees jand
jdeploying jresources jto jaccomplish jtheir jgoals jand jobjectives.
jManagers jget jtheir jpower jfrom jthe jorganizational jstructure j(that jis,
jadministrative jpower). jThis jpower jcomes jfrom jthe jmanager's jjob jtitle jor
jposition jstatus jin jthe jorganization. jManagers jneed jthe jadministrative jpower jto
jprovide jstability, jdiscipline, jand jcontinuity jwithin jthe jorganization jand jto jfulfill
, jtheir jroles jand jresponsibilities. jManagers jshare jsome jcommon jqualities jwith
jleaders jin jthe jareas jof jproblem-solving, jdecision-making, jand jchange
jimplementation.
Management jachieves jits jstrategies, jgoals, jand jobjectives jthrough jplanning,
jorganizing, jdirecting, jand jcontrolling jan jorganization's jresources.
Management jby jexception j- jANS✓✓-a jpractice jwhere jmanagers jonly jfocus jon
jwhat jgoes jwrong jfrom jthe jintended jplan jwith jthe jgoal jof jcorrecting jthe
jproblem. jThese jmanagers jdon't jfocus jon jwhat's jhappening jaccording jto jplan.
j
To jreduce junnecessary jworkload, jmanagers jneed jto jestablish jthreshold jlevels
jfor jmajor jtype jof jtransactions, jand jbusiness jrules jneed jto jbe jdefined jand
jprogrammed jinto jcomputer jsystems. jAny jactual jtransaction jthat jgoes jbeyond
jthe jthreshold jlevel jwill jbe jflagged jand jreported jto jmanagement.
Examples jof jbusiness jrules:
Notify jthe jmanager jonly jwhen jthe jactual jrevenues jfall jby j5%
Notify jthe jmanager jonly jwhen jthe jactual jexpenses jgo jup jby j10%
Notify jthe jmanager jonly jwhen jthe jactual jprofits jfall jby j3%
Management jby jwalking jaround j(MBWA) j- jANS✓✓-occurs jwhen jmanagers jwalk
jaround jtheir jbusiness jfacilities j(offices, jstores, jand jwarehouses) jto jtalk jto
jemployees jto jfind jout jtheir jproblems jfirst jhand jand jto jteach jthem jabout jthe
jcompany's jdirection jand jmanagement jvalues.
MBWA jshould jbe jpracticed jregularly jso jthat jemployees jdo jnot jthink jthat
jmanagement jis jspying jon jthem. jIt jalso jhelps jto jbuild ja jsense jof jcamaraderie
jand jteam jspirit. jThe jidea jis jto jbuild jtrust jbetween jmanagement jand
jemployees.
j
MBWA jis jalso jcalled jopen-book jmanagement jthinking, jmeaning jthat jemployees
jhave jthe jright jto jbe jinformed jabout jthe jcompany's jplans jand jactivities
jbecause jthey jhave ja jbig jstake jin jthe jcompany's jwell jbeing.
Leadership j- jANS✓✓-The jaction jof jleading ja jgroup jof jpeople jor jan
jorganization.
occurs jwhen ja jleader jmobilizes jan jorganization's jresources jto jfulfill jits jmission
jand jvision. jLeaders jhave jinherent jpower j(personal jand jcharismatic jpower) jand
jbuilt-in jqualities jsuch jas jmotivation, jinspiration, jinnovation, jimagination, jand
jvision.
