Correct Answers Already Graded A.
Define supervisor - ANSWER>>Anyone can be a leader, a supervisor is given the title
but may not be a leader
What are four functions of the management process? - ANSWER>>1. Planning
2. Organizing
3. Leading
4. Controlling
List and explain the four competencies required by a supervisor - ANSWER>>-
technical
-conceptual
Interpersonal
Political
What is the difference between task oriented behaviours and relationship oriented
behaviours? - ANSWER>>Task oriented - Focus on meeting targets and accomplishing
goals.
Relationship Oriented - are actions taken to establish, maintain, and direct
relationships with followers.
What do situational leaders do? - ANSWER>>Situational leader adopts difference styles
depending on the situation.
List 5 tips for better time management? - ANSWER>>Make a list of objectives.
Rank Objectives
, List Activities
Assign Priorities
Schedule Activities
4 D's
To Do List
What are the four keys to effective delegation? - ANSWER>>Train and Instruct
Give valid feedback
Be very clear on what you expect
Keep the lines of communication open
According to the textbook what does SMART stand for? - ANSWER>>Specific
Measurable
Accepted
Reasonable
Time bound
Give me an example of a SMART goal? - ANSWER>>Increase your sales by 20% by
year-end.
What is a monkey on your back? - ANSWER>>Someone else dumping their problem
over to you.
What is the difference between coaching and teaching? - ANSWER>>Coaching you ask
questions, teaching you tell.
List the 7 adult learning principles? - ANSWER>>1 ) Are motivated
2) Get clear outcomes