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SEVI Exam 2 | 125 Questions with 100% Correct Answers | Verified | Latest Update 2024

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SEVI Exam 2 | 125 Questions with 100% Correct Answers | Verified | Latest Update 2024

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SEVI Exam 2 | 125 Questions with
100% Correct Answers | Verified |
Latest Update 2024




Organization chart - ✔✔A diagram that represents the positions and

relationship within an organization.




Chain of command - ✔✔The line of authority that extends from the highest to

the lowest levels of an organization. can be short or long, depending on the

organizations size.




Job Design - ✔✔structuring the tasks and activities required to accomplish a firm's

objectives into specific jobs so as to foster productivity and employee satisfaction

,Job Specialization - ✔✔the separation of all organizational activities into

distinct tasks and the assignment of different tasks to different people




Scientific Management - ✔✔identify the "one best way" to structure work that

maximizes efficiency. Focuses on designing jobs around the concepts of task

specialization, skill simplification, and repetition. proposed by Fredrick Taylor.




job rotation - ✔✔The systematic shifting of employees from one job to another.


workers are less likely to become bored and dissatisfied




departmentalization by function - ✔✔grouping jobs that relate to the

same organizational activity (function).


Advantage: high degree of work specialization, help organizations compete

on cost

,Disadvantage: emphasis on department over the organization as a whole

(= organizational silo)




departmentalization by product - ✔✔Grouping activities related to a

particular product or service. Effective when products are so different.

Baby feminine and family care, Beauty, Health care, Grooming


Advantages : Easier decision making, integration of all activities associated with a

product


Disadvantages: some duplication of specialized activities between

departments, emphasis on product over the organization as a whole




departmentalization by location - ✔✔grouping activities according to the

defined geographic area in which they are performed.

U.S region, European Region, Asian Region, Africa Regions


Advantages: allows a ready response to unique demands or requirements of a

location.

, Disadvantages: requires a large administrative staff and elaborate control system

for coordination across many locations




departmentalization by customer - ✔✔grouping activities according to the

needs of various customer populations

EX: bank


corporate banking, retail banking, private banking


Advantages: allows the firm to deal efficiently with unique customer or customer

groups

Disadvantages: requires a larger than usual administrative staff




Delegation - ✔✔Assigning part of a managers work and power to other workers.




Centralized organization - ✔✔An organization that systematically works

to concentrate authority at the upper levels of the organization.

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