to Nursing NURS 3290: Introduction to
Professional Nursing Fall Exam 2
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10: Quality Improvement Process
15: Teamwork: Team STEPPS
10: Health Promotion, Disease Prevention & Cultural
Competency
Administrator
[COMPANY NAME] [Company address]
,1. The Joint Commis-
• Environment of care
sion Focuses on:
• Emergency medicine
• Human resources
• Infection control & prevention
• Information management
• Leadership
• Life safety
• Medication management
2. The Joint Commis-
• Medical staff
sion Focuses on:
• National patient safety goals
(cont)
• Nursing
• Provision of care, treatment & services
• Performance improvement
• Record of care, treatment, & services
• Rights & responsibilities of the individual
• Transplant safety
3. The Joint Commis-
1. Mortality rates
sion assesses what
2. Length of stay (LOS)
outcomes?
Readmission rates 3.Patient/family
satisfaction
4. Referrals to specialists
5. Patient adherence to discharge plans or
treatment plans
6. Achievement of national
safety goals 7.Adverse incidents
4. National Patient 8.Complications
Safe- ty Goals (7)
1.Identify patients
correctly 2.Improve staff
communication 3.Use
medications safely 4.Use
alarms safely
5. Prevent infection
5. Nurse Safety and 6. Identify patient safety
Quality risks 7.Prevent mistakes
Improvement Issues in surgery
,• Needle sticks
• Infections: Bacterial
and Viral
• Ergonomic Safety:
Back/neck/shoulder
injuries
, • Violence
• Chemical exposure (MSDS's)
6. IOM 6 Specific Aims • Safe
for Changing the • Effective
Health Care System • Efficient
• Timely
• Patient centered
• Equitable
7. Nursing knowledge is b. Nursing Research
based on which of d. Discipline-specific research
the following? (Select
all that apply.) Nursing knowledge is based on both nursing
a. Intuition re- search and research conducted by other
b. Nursing research disciplines whose knowledge is used in
c. Provider's nursing practice. Intu- ition is knowing or
recom- mendations sensing something without the use of
d. Discipline-specific cognitive processes and as such does not
research provide a basis for nursing knowledge. And
e. Agency policies while a significant part of a client's plan of
care is prescribed by the provider, these
prescriptions do not contribute to nursing
knowledge. Agency policies should be based
on best practices and as such reflect nurs-
ing knowledge. However, since knowledge
must be based on research or evidence,
8. The horizontal bars agency policies do not provide the basis for
of patient-centered nursing knowledge.
care, interdisciplinary
collaboration, evi- c. Quality and Safety Education for Nurses
(QSEN)
The Quality and Safety Education for
Nurses (QSEN) project responded to the
Institute of Med-
dence-based practice, icine's (IOM) recommendations for nursing
educa-
quality improvement, tion which were made based on the current
and