CompTia A+ 220-1001 Core 1 Certification Practice Exam
1. Lines or splotches repeated at regular intervals on the print job.: Which of
the following is the MOST likely symptom of a dirty drum or roller in a laser printer?
2. Toggle the voltage switch on the power supply to the different voltage.: Your
company relocated you to their United Kingdom office in London. You brought your
personal computer with you and are in the process of setting it up. Your computer
was previously configured to receive 110 V AC, but the electricity in London uses
230 V AC.
Which of the following would allow your computer to run on 230 V AC?
3. Copper telephone wire: Which type of network medium is used by an Integrated
Services Digital Network (ISDN) adapter?
4. SaaS: Which of the following cloud computing solutions delivers software appli-
cations to a client either over the internet or on a local area network?
5. The motherboard UEFI/BIOS doesn't support hardware assisted virtualiza-
tion: A technician is unable to install virtualization software on a host computer. The
host has more free disk space than required.
Which of the following is MOST likely to be the cause?
6. ESD: You are in a carpeted office lighted by fluorescent bulbs. You are preparing
to add memory modules to a user's computer. The user has already unpacked the
memory modules and stacked them on top of an old, unused CRT monitor.
In this environment, what is the greatest threat to these memory modules?
7. The USB mouse receiver is not plugged into the computer: The marketing
department has hired a new employee. Prior to the new employee's first day at work,
you have set up and configured a new laptop computer. The computer and all of the
peripherals were purchased from the same vendor. After the new employee begins
work, you receive a phone call stating that the wireless mouse is not working.
Which of the following is the MOST likely reason the mouse isn't working?
8. Keep the ambient temperature below 80A ° F.
Bundle cables together and secure unused cables to the case.
Leave space between the case and any walls or obstructions.: Which of the
following will ensure optimal system cooling? (Select THREE).
9. Buy a docking station for your notebook.: The integrated mouse, the small
monitor, and the compact nature of the keyboard are impeding your work when you
use a notebook, but you still need a system that is portable if necessary. What is
your best option?
10. Establish a Remote Desktop connection and update the driver.: You provide
desktop support for a small company. The company has two locations in the same
city, but they are several miles away. You get a call from a user who is having
, CompTia A+ 220-1001 Core 1 Certification Practice Exam
problems installing a new device. You try to tell the user how to update the driver for
the device over the phone, but he is having a hard time understanding your directions
and is becoming frustrated.
What should you do?
11. A private virtual network: You need to create a virtualization environment on
your Windows 10 system using Client Hyper-V to test potentially rogue applications
that end users' downloads from the internet.
Because the applications may be malicious, you need to isolate the virtual machines
from your production network and the host system; however, you need the virtual
machines to be able to communicate with each other.
Which type of virtual network should you implement?
12. Configure the SOHO router for NAT: A technician is replacing a SOHO router
and has configured DHCP to assign private IP addresses to hosts on the local
network. These hosts can communicate with each other, but users can't browse the
internet.
Which of the following changes to the SOHO router is MOST likely to restore internet
connectivity?
13. Developing roller: Which component in a laser printer applies toner to the drum,
causing the toner to stick to the charged areas on the drum?
14. POST: Steve, a computer technician, received a helpdesk ticket for a computer
that will not start. When Steve powered the computer on, there was one long and
two short beeps. Which of the following programs is reporting this error condition?
15. Review the laptop manufacturer's documentation.: A technician is replacing
a hard drive in a laptop.
Which of the following is the FIRST action the technician should perform before
opening the laptop case?
16. Growing demand for storage
Need to bring costs down: Google Cloud, Amazon Web Services, and Microsoft
Azure are some of the most widely used cloud storage solutions for enterprises.
Which of the following factors prompt companies to take advantage of cloud stor-
age?
17. RJ45: Which connector is used with unshielded twisted pair (UTP) cable?
18. The user is using an incorrect printer driver.: A user generates printouts
consisting of several pages of seemingly random characters every time he prints
to a network printer. The printer seems to work fine for all other users. What is the
most likely cause of the problem?
19. Toner cartridges recommended by the printer manufacturer.: You're respon-
sible for ordering consumables for your organization's printers. Users print from
1. Lines or splotches repeated at regular intervals on the print job.: Which of
the following is the MOST likely symptom of a dirty drum or roller in a laser printer?
2. Toggle the voltage switch on the power supply to the different voltage.: Your
company relocated you to their United Kingdom office in London. You brought your
personal computer with you and are in the process of setting it up. Your computer
was previously configured to receive 110 V AC, but the electricity in London uses
230 V AC.
Which of the following would allow your computer to run on 230 V AC?
3. Copper telephone wire: Which type of network medium is used by an Integrated
Services Digital Network (ISDN) adapter?
4. SaaS: Which of the following cloud computing solutions delivers software appli-
cations to a client either over the internet or on a local area network?
5. The motherboard UEFI/BIOS doesn't support hardware assisted virtualiza-
tion: A technician is unable to install virtualization software on a host computer. The
host has more free disk space than required.
Which of the following is MOST likely to be the cause?
6. ESD: You are in a carpeted office lighted by fluorescent bulbs. You are preparing
to add memory modules to a user's computer. The user has already unpacked the
memory modules and stacked them on top of an old, unused CRT monitor.
In this environment, what is the greatest threat to these memory modules?
7. The USB mouse receiver is not plugged into the computer: The marketing
department has hired a new employee. Prior to the new employee's first day at work,
you have set up and configured a new laptop computer. The computer and all of the
peripherals were purchased from the same vendor. After the new employee begins
work, you receive a phone call stating that the wireless mouse is not working.
Which of the following is the MOST likely reason the mouse isn't working?
8. Keep the ambient temperature below 80A ° F.
Bundle cables together and secure unused cables to the case.
Leave space between the case and any walls or obstructions.: Which of the
following will ensure optimal system cooling? (Select THREE).
9. Buy a docking station for your notebook.: The integrated mouse, the small
monitor, and the compact nature of the keyboard are impeding your work when you
use a notebook, but you still need a system that is portable if necessary. What is
your best option?
10. Establish a Remote Desktop connection and update the driver.: You provide
desktop support for a small company. The company has two locations in the same
city, but they are several miles away. You get a call from a user who is having
, CompTia A+ 220-1001 Core 1 Certification Practice Exam
problems installing a new device. You try to tell the user how to update the driver for
the device over the phone, but he is having a hard time understanding your directions
and is becoming frustrated.
What should you do?
11. A private virtual network: You need to create a virtualization environment on
your Windows 10 system using Client Hyper-V to test potentially rogue applications
that end users' downloads from the internet.
Because the applications may be malicious, you need to isolate the virtual machines
from your production network and the host system; however, you need the virtual
machines to be able to communicate with each other.
Which type of virtual network should you implement?
12. Configure the SOHO router for NAT: A technician is replacing a SOHO router
and has configured DHCP to assign private IP addresses to hosts on the local
network. These hosts can communicate with each other, but users can't browse the
internet.
Which of the following changes to the SOHO router is MOST likely to restore internet
connectivity?
13. Developing roller: Which component in a laser printer applies toner to the drum,
causing the toner to stick to the charged areas on the drum?
14. POST: Steve, a computer technician, received a helpdesk ticket for a computer
that will not start. When Steve powered the computer on, there was one long and
two short beeps. Which of the following programs is reporting this error condition?
15. Review the laptop manufacturer's documentation.: A technician is replacing
a hard drive in a laptop.
Which of the following is the FIRST action the technician should perform before
opening the laptop case?
16. Growing demand for storage
Need to bring costs down: Google Cloud, Amazon Web Services, and Microsoft
Azure are some of the most widely used cloud storage solutions for enterprises.
Which of the following factors prompt companies to take advantage of cloud stor-
age?
17. RJ45: Which connector is used with unshielded twisted pair (UTP) cable?
18. The user is using an incorrect printer driver.: A user generates printouts
consisting of several pages of seemingly random characters every time he prints
to a network printer. The printer seems to work fine for all other users. What is the
most likely cause of the problem?
19. Toner cartridges recommended by the printer manufacturer.: You're respon-
sible for ordering consumables for your organization's printers. Users print from
