CIS Exam 2, Ch.10,11,12 & BPI 4
Middleware - Answer Several different types of software that sit between and provide
connectivity for two or more software applications
Enterprise application integration (EAI) middleware - Answer Represents a new
approach to middleware by packaging together commonly used functionality, such as
providing prebuilt links to popular enterprise applications, which reduces the time
necessary to develop solutions that integrate applications from multiple vendors
Core ERP components - Answer the traditional components included in most ERP
systems and primarily focus on internal operations
Extended ERP components - Answer Extra components that meet the organizational
needs not covered by the core components and primarily focus on external operations
The three most common core ERP components focusing on internal operations are: -
Answer 1) accounting and finance
2) production and materials management
3) Human Resources
accounting and finance ERP components - Answer Manages accounting data and
financial processes within the enterprise with functions such as general ledger,
accounts payable, accounts receivable, budgeting, and asset management
Production and materials management ERP components - Answer handle the various
aspects of production planning and execution such as demand forecasting, production
scheduling, job cost accounting, and quality control
Human Resources ERP component - Answer tracks employee information including
, payroll, benefits, compensation, and performance assessment, and assures compliance
with the legal requirements of multiple jurisdictions and tax authorities
Four most common ERP components - Answer Business intelligence, CRM, SCM,
ebusiness
Elogistics - Answer manages the transportation and storage of goods
eprocurement - Answer the B2B purchase and sale of supplies and services over the
Internet
software customization - Answer modifies existing software according to the business's
or user's requirements
on-premise systems - Answer includes a server at a physical location using an internal
network for internal access and firewalls for remote user's access
legacy system - Answer an old system that is fast approaching or beyond the end of its
useful life within an organization
Cloud Computing - Answer stores, manages, and processes data and applications over
the internet rather than on a personal computer or server
Software as a Service (SaaS) - Answer delivers applications over the cloud using a
pay-per-use revenue model
hybrid ERP - Answer splits the ERP functions between an on-premises ERP system and
one or more functions handled as Software as a Service (SaaS) in the cloud
Customer Relationship Management (CRM) - Answer involves managing all aspects of a
customer's relationship with an organization to increase customer loyalty and retention
Middleware - Answer Several different types of software that sit between and provide
connectivity for two or more software applications
Enterprise application integration (EAI) middleware - Answer Represents a new
approach to middleware by packaging together commonly used functionality, such as
providing prebuilt links to popular enterprise applications, which reduces the time
necessary to develop solutions that integrate applications from multiple vendors
Core ERP components - Answer the traditional components included in most ERP
systems and primarily focus on internal operations
Extended ERP components - Answer Extra components that meet the organizational
needs not covered by the core components and primarily focus on external operations
The three most common core ERP components focusing on internal operations are: -
Answer 1) accounting and finance
2) production and materials management
3) Human Resources
accounting and finance ERP components - Answer Manages accounting data and
financial processes within the enterprise with functions such as general ledger,
accounts payable, accounts receivable, budgeting, and asset management
Production and materials management ERP components - Answer handle the various
aspects of production planning and execution such as demand forecasting, production
scheduling, job cost accounting, and quality control
Human Resources ERP component - Answer tracks employee information including
, payroll, benefits, compensation, and performance assessment, and assures compliance
with the legal requirements of multiple jurisdictions and tax authorities
Four most common ERP components - Answer Business intelligence, CRM, SCM,
ebusiness
Elogistics - Answer manages the transportation and storage of goods
eprocurement - Answer the B2B purchase and sale of supplies and services over the
Internet
software customization - Answer modifies existing software according to the business's
or user's requirements
on-premise systems - Answer includes a server at a physical location using an internal
network for internal access and firewalls for remote user's access
legacy system - Answer an old system that is fast approaching or beyond the end of its
useful life within an organization
Cloud Computing - Answer stores, manages, and processes data and applications over
the internet rather than on a personal computer or server
Software as a Service (SaaS) - Answer delivers applications over the cloud using a
pay-per-use revenue model
hybrid ERP - Answer splits the ERP functions between an on-premises ERP system and
one or more functions handled as Software as a Service (SaaS) in the cloud
Customer Relationship Management (CRM) - Answer involves managing all aspects of a
customer's relationship with an organization to increase customer loyalty and retention
