SORRENTINO: WORKBOOK TO ACCOMPANY MOSBY’S
CANADIAN TEXTBOOK FOR THE SUPPORT WORKER,
4TH EDITION (CHAPTER 1-47) ANSWER KEY 4TH
EDITION
Answer Key
Chapter 1: The Role of the Support Worker
TRUE OR FALSE 7. T
1. F 8. T
2. T
3. T MULTIPLE RESPONSE
4. F 9. A, B, C, D, E
5. F 10. A, D, F, G, H
6. T 11. B, C, D, E
12. B, D, G, H, I
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13. A, B, C, D, E, F, G 20. C
14. A, C, D, E, G, I, J 21. D
15. B, C, D, E 22. B
16. B, C, E 23. A
17. B, C, E, G, H, I, J, 24. D
K 25. A
26. C
MULTIPLE CHOICE 27. D
18. C 28. B
19. A
MATCHING
29. I
30. E
31. G
32. D
33. F
34. A
35. B
36. H
37. C
FILL IN THE BLANKS
38. Patient/resident/client
Chapter 2: The Canadian Health Care System
TRUE OR MULTIPLE RESPONSE
FALSE 9. A, B, D, F, H
1. F 10. A, C, D, E, H, I
2. F 11. B, C
3. T 12. A, D
4. T 13. B, C, E, F, G, J
5. T 14. A, B, E, G
6. F
7. F MULTIPLE CHOICE
8. T 15. D
16. D
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Answer Key for
Workbook to accompany Mosby’s Canadian Textbook for the Support Worker, Fourth Edition 2
17. C 24. 1961
18. B
19. A FILL IN THE BLANK
20. A 25. P
26. P
MATCHING 27. S
21. 1930 28. P
22. 1947 29. S
23. 1972 30. P
Chapter 3: Workplace Settings
TRUE OR FALSE MULTIPLE CHOICE
1. F 16. A
2. T 17. C
3. T 18. B
4. F 19. D
5. T 20. B
6. T 21. A
7. F 22. C
MULTIPLE MATCHING
RESPONSE 23. C
8. A, B, C 24. E
9. A, C 25. A
10. A, B, D, E, F 26. D
11. A, B, C, D 27. F
12. B, D 28. G
13. B, C 29. H
14. B, D 30. B
15. A, C, D
Chapter 4: Health, Wellness, Illness, and Disability
TRUE OR FALSE 10. A, B, D, E, G
1. F 11. A, C, D, E, F, G, H, I
2. T 12. A, C, D, E
3. T 13. A, B, C, D, E, F, G, H, I
4. F 14. B, C, D, G, H
5. T 15. A, C, D, E, F, G, H, I
6. F
7. F MULTIPLE CHOICE
8. T 16. C
17. C
MULTIPLE 18. D
RESPONSE 19. B
9. B, C, D
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Answer Key for
Workbook to accompany Mosby’s Canadian Textbook for the Support Worker, Fourth Edition 3
20. A 22. A
23. B
MATCHING 24. E
21. C 25. D
Chapter 5: Interpersonal Communication
TRUE OR FALSE 27. B, C, D, F, G, H
1. T
2. F MULTIPLE CHOICE
3. F 28. D
4. T 29. D
5. F 30. C
6. T 31. B
7. T 32. C
8. T
9. F MATCHING
10.F 33. E
11.F 34. C
12.T 35. F
13.T 36. B
14.F 37. A
15.T 38. G
16.T 39. D
17.T 40. C
41. K
MULTIPLE RESPONSE 42. A
18.A, B, C, E, F 43. I
19.A, C, E, F, G, H 44. E
20.A, B, C, D 45. G
21.A, B, C, E, F, G 46. B
22.A, B, C, E 47. J
23.B, C, D 48. H
24.A, B, D, E, F 49. D
25.A, B, C 50. F
26.A, B, C, E
FILL IN THE BLANKS
51. a. A sender sends a message
b. A receiver receives the message
c. The receiver interprets the
message
d. The receiver provides feedback
52. a. Start a conversation
b. Find out about a client’s needs and preferences
Copyright © 2018 Elsevier Canada, a division of Reed Elsevier Canada, Ltd.
CANADIAN TEXTBOOK FOR THE SUPPORT WORKER,
4TH EDITION (CHAPTER 1-47) ANSWER KEY 4TH
EDITION
Answer Key
Chapter 1: The Role of the Support Worker
TRUE OR FALSE 7. T
1. F 8. T
2. T
3. T MULTIPLE RESPONSE
4. F 9. A, B, C, D, E
5. F 10. A, D, F, G, H
6. T 11. B, C, D, E
12. B, D, G, H, I
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13. A, B, C, D, E, F, G 20. C
14. A, C, D, E, G, I, J 21. D
15. B, C, D, E 22. B
16. B, C, E 23. A
17. B, C, E, G, H, I, J, 24. D
K 25. A
26. C
MULTIPLE CHOICE 27. D
18. C 28. B
19. A
MATCHING
29. I
30. E
31. G
32. D
33. F
34. A
35. B
36. H
37. C
FILL IN THE BLANKS
38. Patient/resident/client
Chapter 2: The Canadian Health Care System
TRUE OR MULTIPLE RESPONSE
FALSE 9. A, B, D, F, H
1. F 10. A, C, D, E, H, I
2. F 11. B, C
3. T 12. A, D
4. T 13. B, C, E, F, G, J
5. T 14. A, B, E, G
6. F
7. F MULTIPLE CHOICE
8. T 15. D
16. D
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Answer Key for
Workbook to accompany Mosby’s Canadian Textbook for the Support Worker, Fourth Edition 2
17. C 24. 1961
18. B
19. A FILL IN THE BLANK
20. A 25. P
26. P
MATCHING 27. S
21. 1930 28. P
22. 1947 29. S
23. 1972 30. P
Chapter 3: Workplace Settings
TRUE OR FALSE MULTIPLE CHOICE
1. F 16. A
2. T 17. C
3. T 18. B
4. F 19. D
5. T 20. B
6. T 21. A
7. F 22. C
MULTIPLE MATCHING
RESPONSE 23. C
8. A, B, C 24. E
9. A, C 25. A
10. A, B, D, E, F 26. D
11. A, B, C, D 27. F
12. B, D 28. G
13. B, C 29. H
14. B, D 30. B
15. A, C, D
Chapter 4: Health, Wellness, Illness, and Disability
TRUE OR FALSE 10. A, B, D, E, G
1. F 11. A, C, D, E, F, G, H, I
2. T 12. A, C, D, E
3. T 13. A, B, C, D, E, F, G, H, I
4. F 14. B, C, D, G, H
5. T 15. A, C, D, E, F, G, H, I
6. F
7. F MULTIPLE CHOICE
8. T 16. C
17. C
MULTIPLE 18. D
RESPONSE 19. B
9. B, C, D
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Answer Key for
Workbook to accompany Mosby’s Canadian Textbook for the Support Worker, Fourth Edition 3
20. A 22. A
23. B
MATCHING 24. E
21. C 25. D
Chapter 5: Interpersonal Communication
TRUE OR FALSE 27. B, C, D, F, G, H
1. T
2. F MULTIPLE CHOICE
3. F 28. D
4. T 29. D
5. F 30. C
6. T 31. B
7. T 32. C
8. T
9. F MATCHING
10.F 33. E
11.F 34. C
12.T 35. F
13.T 36. B
14.F 37. A
15.T 38. G
16.T 39. D
17.T 40. C
41. K
MULTIPLE RESPONSE 42. A
18.A, B, C, E, F 43. I
19.A, C, E, F, G, H 44. E
20.A, B, C, D 45. G
21.A, B, C, E, F, G 46. B
22.A, B, C, E 47. J
23.B, C, D 48. H
24.A, B, D, E, F 49. D
25.A, B, C 50. F
26.A, B, C, E
FILL IN THE BLANKS
51. a. A sender sends a message
b. A receiver receives the message
c. The receiver interprets the
message
d. The receiver provides feedback
52. a. Start a conversation
b. Find out about a client’s needs and preferences
Copyright © 2018 Elsevier Canada, a division of Reed Elsevier Canada, Ltd.
