1
WELLCARE
WELLCARE ACT MASTERY EXAM QUESTIONS
AND ANSWERS UPDATED (2024/2025)
(VERIFIED ANSWERS)
Ascend is a fast, easy, and compliant way for brokers/agents to submit
agent-assisted electronic enrollments.
Select one:
True
False - ANS ✓True
During an appointment, you may not discuss any products not agreed to in
advance by the beneficiary.
Select one:
True
False - ANS ✓True
A Health Risk Assessment (HRA):
a.
Provides physicians with an overview of a member's health status.
b.
Ensures members are able to access care and receive services that meet
their needs.
c.
Is an important part of our quality initiative, directly impacting our Star
Ratings.
d.
All of the above - ANS ✓d.
WELLCARE ACT
, 2
WELLCARE
All of the above
Which elements are available as part of WellCare’s sales support model?
a.
Online
b.
Local
c.
Corporate
d.
All of the above - ANS ✓d.
All of the above
Once the enrolment is completed, you can save a copy of the application for
your reference.
Select one:
True
False - ANS ✓False
Which of the following statements about Scope of Appointment (SOA) is
FALSE?
a.
A signed and completed Scope of Appointment (SOA) is required to be
submitted for all agent-assisted enrollments.
b.
You may not discuss any products not agreed to in advance by the
beneficiary.
c.
An electronic SOA submitted in Ascend must be in a Pending status prior to
beginning the appointment.
WELLCARE ACT
WELLCARE
WELLCARE ACT MASTERY EXAM QUESTIONS
AND ANSWERS UPDATED (2024/2025)
(VERIFIED ANSWERS)
Ascend is a fast, easy, and compliant way for brokers/agents to submit
agent-assisted electronic enrollments.
Select one:
True
False - ANS ✓True
During an appointment, you may not discuss any products not agreed to in
advance by the beneficiary.
Select one:
True
False - ANS ✓True
A Health Risk Assessment (HRA):
a.
Provides physicians with an overview of a member's health status.
b.
Ensures members are able to access care and receive services that meet
their needs.
c.
Is an important part of our quality initiative, directly impacting our Star
Ratings.
d.
All of the above - ANS ✓d.
WELLCARE ACT
, 2
WELLCARE
All of the above
Which elements are available as part of WellCare’s sales support model?
a.
Online
b.
Local
c.
Corporate
d.
All of the above - ANS ✓d.
All of the above
Once the enrolment is completed, you can save a copy of the application for
your reference.
Select one:
True
False - ANS ✓False
Which of the following statements about Scope of Appointment (SOA) is
FALSE?
a.
A signed and completed Scope of Appointment (SOA) is required to be
submitted for all agent-assisted enrollments.
b.
You may not discuss any products not agreed to in advance by the
beneficiary.
c.
An electronic SOA submitted in Ascend must be in a Pending status prior to
beginning the appointment.
WELLCARE ACT
