1|Page | © copyright 2024/2025 | Grade A+
OD Final Exam Questions and
Answers (100% Pass)
Action Research Model
✓ Collecting and feeding back information
✓
✓ Implementing action programs
Change Agent
✓ Person attempting to bring change
Client System
✓ Person or organization that is being assisted
Creative Individualism
✓ Questioning of peripheral norms
✓
✓ Accepting of pivotal norms
External Practitioner
Master01 | October, 2024/2025 | Latest update
, 1|Page | © copyright 2024/2025 | Grade A+
✓ Person from outside who is resource for change
Internal Practitioner
✓ Internal resource for change
✓
✓ Could be manager
Norms
✓ Organized and shared ideas
✓
✓ What members should do and feel
✓
✓ How behavior should be regulated
Organization culture
✓ System of shared meanings
✓
✓ Includes: Language, dress, values, norms
Organization Development (OD)
Master01 | October, 2024/2025 | Latest update
, 1|Page | © copyright 2024/2025 | Grade A+
✓ Planned Strategy to bring about change
OD Practitioner
✓ People using and assisting others to implement OD
OD Specialist
✓ Professional Specialized and trained in OD
Peripheral Norms
✓ Support and contribute to pivotal norms
✓
✓ Not essential to organization's objectives
Pivotal Norms
✓ Essential to organization's objectives
Psychological Contract
✓ Expectations between individual and organization
Socialization
Master01 | October, 2024/2025 | Latest update
OD Final Exam Questions and
Answers (100% Pass)
Action Research Model
✓ Collecting and feeding back information
✓
✓ Implementing action programs
Change Agent
✓ Person attempting to bring change
Client System
✓ Person or organization that is being assisted
Creative Individualism
✓ Questioning of peripheral norms
✓
✓ Accepting of pivotal norms
External Practitioner
Master01 | October, 2024/2025 | Latest update
, 1|Page | © copyright 2024/2025 | Grade A+
✓ Person from outside who is resource for change
Internal Practitioner
✓ Internal resource for change
✓
✓ Could be manager
Norms
✓ Organized and shared ideas
✓
✓ What members should do and feel
✓
✓ How behavior should be regulated
Organization culture
✓ System of shared meanings
✓
✓ Includes: Language, dress, values, norms
Organization Development (OD)
Master01 | October, 2024/2025 | Latest update
, 1|Page | © copyright 2024/2025 | Grade A+
✓ Planned Strategy to bring about change
OD Practitioner
✓ People using and assisting others to implement OD
OD Specialist
✓ Professional Specialized and trained in OD
Peripheral Norms
✓ Support and contribute to pivotal norms
✓
✓ Not essential to organization's objectives
Pivotal Norms
✓ Essential to organization's objectives
Psychological Contract
✓ Expectations between individual and organization
Socialization
Master01 | October, 2024/2025 | Latest update
