ROI Test Questions Best Graded
Publix Mission - ANSWER-Our Mission at Publix is to be the premier quality food
retailer in the world.
5 Mission Commitments - ANSWER-Focus on Customer Value; Intolerance of Waste;
Dedication to dignity, value, and employment security; devotion to stewardship of
stockholders; involvement as citizens in the community.
Roles in the Deli - ANSWER-Deli Manager, Assistant Deli Manager, Deli Clerk, Deli
Utility, Cheese Specialist, Prepared Foods Specialist
Role of Deli Clerk - ANSWER-assisting customer, maintaining product levels,
production and sanitation, maintaining proper balances, operation and safety of
equipment, packaging sale products, special orders and trays, cleaning, stocking, and
answering phones
What does a 64 oz container hold? - ANSWER-Cold pack mix chicken or 20 pc h&s
wings
What does a 24 oz M/wave container hold? - ANSWER-Cold pack chicken tenders
What are the day stickers called that we put on the bulk meat? - ANSWER-8 day
stickers
You have six pieces of smoked pepper chicken going out of date in 3 days due to
warehouse charts, what do you do? - ANSWER-Demo for the first day and suggestive
sell to every customer.
On the second day drop the price by 25% and make appropriate signs. On the last day
before it goes out, drop the price even further and have your team push it.
What is the proper order of dropping mix chicken in the fryer? - ANSWER-Thighs,
Breast, Leg, Wing
What do you have to do the thighs before you drop them in the fryer? - ANSWER-Pop
the bone joint
How long do you have with cold items before bacteria grows exponentially? - ANSWER-
4 hours (but we want to keep the cold chain as quickly as possible)
How long do sub kits get? - ANSWER-Day of production (1 day)
What is the serving size of Egg, Ham, Tuna, Neptune, Savory Tarragon, Chunky White
Chicken, Chicken, Carrots and Raisins, Cheddar Jack, Sweet Coleslaw, Shredded
Coleslaw, salad? - ANSWER-1/2 cup (100g)
, What temperature should rotisserie be at when you take them off? - ANSWER-180
degrees fahrenheit
What is the serving size on baked beans or cowboy beans? - ANSWER-1/3 cup (100g)
What is the serving size on Southern style, Home-style and Macaroni salads? -
ANSWER-3/4 cup (140g)
What is the shelf life of Grab and Go Sandwiches? - ANSWER-2 days
What is the shelf life of Grab and Go Salads? - ANSWER-2 days
What is the only cheese that uses Sheep's milk? - ANSWER-Spanish Manchego
What does "PPM" stand for? - ANSWER-Parts Per Million
What is the acceptable range your Q-San should test between? - ANSWER-Between
150-400
At what temperature should your dish washing water be at? - ANSWER-A minimum of
110 degrees fahrenheit
At what temperature should your Q-San be at? - ANSWER-75 degrees fahrenheit or
lower
What does "PPE" stand for? - ANSWER-Personal Protective Equipment
How often should you change your breading water in the kitchen? - ANSWER-Every
Hour
T
E
A
M - ANSWER-Together
Everyone
Achieves
More
How long do you sharpen the front edge of a slicer blade? - ANSWER-30 seconds
How long do you sharpen the back side of a slicer blade? - ANSWER-2 seconds
How long do Boars Head meats last after being sliced? - ANSWER-3 days
What are the Boars Head 5 steps to great customer service? - ANSWER-1. Greeting
2.Suggestive Sell
Publix Mission - ANSWER-Our Mission at Publix is to be the premier quality food
retailer in the world.
5 Mission Commitments - ANSWER-Focus on Customer Value; Intolerance of Waste;
Dedication to dignity, value, and employment security; devotion to stewardship of
stockholders; involvement as citizens in the community.
Roles in the Deli - ANSWER-Deli Manager, Assistant Deli Manager, Deli Clerk, Deli
Utility, Cheese Specialist, Prepared Foods Specialist
Role of Deli Clerk - ANSWER-assisting customer, maintaining product levels,
production and sanitation, maintaining proper balances, operation and safety of
equipment, packaging sale products, special orders and trays, cleaning, stocking, and
answering phones
What does a 64 oz container hold? - ANSWER-Cold pack mix chicken or 20 pc h&s
wings
What does a 24 oz M/wave container hold? - ANSWER-Cold pack chicken tenders
What are the day stickers called that we put on the bulk meat? - ANSWER-8 day
stickers
You have six pieces of smoked pepper chicken going out of date in 3 days due to
warehouse charts, what do you do? - ANSWER-Demo for the first day and suggestive
sell to every customer.
On the second day drop the price by 25% and make appropriate signs. On the last day
before it goes out, drop the price even further and have your team push it.
What is the proper order of dropping mix chicken in the fryer? - ANSWER-Thighs,
Breast, Leg, Wing
What do you have to do the thighs before you drop them in the fryer? - ANSWER-Pop
the bone joint
How long do you have with cold items before bacteria grows exponentially? - ANSWER-
4 hours (but we want to keep the cold chain as quickly as possible)
How long do sub kits get? - ANSWER-Day of production (1 day)
What is the serving size of Egg, Ham, Tuna, Neptune, Savory Tarragon, Chunky White
Chicken, Chicken, Carrots and Raisins, Cheddar Jack, Sweet Coleslaw, Shredded
Coleslaw, salad? - ANSWER-1/2 cup (100g)
, What temperature should rotisserie be at when you take them off? - ANSWER-180
degrees fahrenheit
What is the serving size on baked beans or cowboy beans? - ANSWER-1/3 cup (100g)
What is the serving size on Southern style, Home-style and Macaroni salads? -
ANSWER-3/4 cup (140g)
What is the shelf life of Grab and Go Sandwiches? - ANSWER-2 days
What is the shelf life of Grab and Go Salads? - ANSWER-2 days
What is the only cheese that uses Sheep's milk? - ANSWER-Spanish Manchego
What does "PPM" stand for? - ANSWER-Parts Per Million
What is the acceptable range your Q-San should test between? - ANSWER-Between
150-400
At what temperature should your dish washing water be at? - ANSWER-A minimum of
110 degrees fahrenheit
At what temperature should your Q-San be at? - ANSWER-75 degrees fahrenheit or
lower
What does "PPE" stand for? - ANSWER-Personal Protective Equipment
How often should you change your breading water in the kitchen? - ANSWER-Every
Hour
T
E
A
M - ANSWER-Together
Everyone
Achieves
More
How long do you sharpen the front edge of a slicer blade? - ANSWER-30 seconds
How long do you sharpen the back side of a slicer blade? - ANSWER-2 seconds
How long do Boars Head meats last after being sliced? - ANSWER-3 days
What are the Boars Head 5 steps to great customer service? - ANSWER-1. Greeting
2.Suggestive Sell
