CCT324 Exam 2024 | CCT 324 Exam
Update 2024 Questions and Correct
Answers Rated A+
Which of the following statements about organizational behaviour
(OB) is FALSE?
a. OB can be used in community settings like children's daycare
centres.
b. OB focuses on 3 levels of behaviour that can occur in any
organization.
c. OB is relevant only in employment situations.
d. OB can shed light on the interactions among family members
e. OB can be applied to any organization in order to make it run more
effectively. -ANSWER-OB is relevant only in employment situations.
Which of the following situations would likely receive the least benefit
from studying Organizational Behaviour (OB) techniques?
a. pre-teen paper routes
b. large family situations and interactions
c.post-secondary education student study groups
d.religious organizations
e.voluntary community groups -ANSWER-pre-teen paper routes
A consciously coordinated social unit composed of a group of people
that function on a relatively continuous basis to achieve a common set
of goals is known as a(n) -ANSWER-Organization
Which of the following topics is generally outside the field of OB?
therapy
absenteeism
job satisfaction
productivity
,employment turnover -ANSWER-Therapy
What are the three inputs to processes that OB is concerned with? -
ANSWER-individual, group, and organizational structure
Individuals face various challenges in organizational settings. Which of
the following organizational challenges is OB best suited for?
setting common goals
protocol on the job
profit projection
time management
maintaining stock prices -ANSWER-setting common goals
Toronto-based Dell Canada's technical service lines are handled by
technicians located in India. This is an example of -ANSWER-
Outsourcing
Which of the following is TRUE about organizational citizenship
behaviour (OCB)?
Writing OCB requirements into job descriptions is important.
OCB allows employees to delegate their work to peers.
OCB enhances company performance and is highly valued.
Employees with high OCB usually ask for more time off.
Managers granting control to employees will receive OCB. -ANSWER-
OCB enhances company performance and is highly valued
Workforce diversity is
the differences among employees based on age.
the distribution of workers by hair colour.
the ratio of assistants to managers.
the variance among workers' pay scales.
counter-productive to job satisfaction. -ANSWER-the differences
among employees based on age
, Managers improve productivity by developing effective employees and
efficient work processes; this supports organizational -ANSWER-
survival
Sanjay is a very motivated employee who typically does work that is
not part of his formal job responsibilities but which furthers the
objectives of the organization. This is known as -ANSWER-
organizational citizenship behaviour
Contributions to Organizational Behaviour on perception come from -
ANSWER-psychology
Which of the following is an example of being an efficient organization
or employee?
operating a hospital at the lowest possible cost while achieving higher
output
being the most pleasant real estate broker in Toronto
being a sales person who acquires the most clients of anyone in the
company
being an instructor who teaches larger classes than other instructors
being a telemarketer who makes the required number of calls each
day -ANSWER-operating a hospital at the lowest possible cost while
achieving higher output
When we say that OB concepts must reflect situational conditions, we
mean -ANSWER-predicting certain behaviour depends on the context
of a structured situation
Organizational behaviour has implications for all personnel in the
workplace. Some of OB's challenges and opportunities include all of
the following EXCEPT
it helps us learn to balance the relationship between efficiency of
resources with effectiveness of delivery
it facilitates the improvement of quality and employee productivity
Update 2024 Questions and Correct
Answers Rated A+
Which of the following statements about organizational behaviour
(OB) is FALSE?
a. OB can be used in community settings like children's daycare
centres.
b. OB focuses on 3 levels of behaviour that can occur in any
organization.
c. OB is relevant only in employment situations.
d. OB can shed light on the interactions among family members
e. OB can be applied to any organization in order to make it run more
effectively. -ANSWER-OB is relevant only in employment situations.
Which of the following situations would likely receive the least benefit
from studying Organizational Behaviour (OB) techniques?
a. pre-teen paper routes
b. large family situations and interactions
c.post-secondary education student study groups
d.religious organizations
e.voluntary community groups -ANSWER-pre-teen paper routes
A consciously coordinated social unit composed of a group of people
that function on a relatively continuous basis to achieve a common set
of goals is known as a(n) -ANSWER-Organization
Which of the following topics is generally outside the field of OB?
therapy
absenteeism
job satisfaction
productivity
,employment turnover -ANSWER-Therapy
What are the three inputs to processes that OB is concerned with? -
ANSWER-individual, group, and organizational structure
Individuals face various challenges in organizational settings. Which of
the following organizational challenges is OB best suited for?
setting common goals
protocol on the job
profit projection
time management
maintaining stock prices -ANSWER-setting common goals
Toronto-based Dell Canada's technical service lines are handled by
technicians located in India. This is an example of -ANSWER-
Outsourcing
Which of the following is TRUE about organizational citizenship
behaviour (OCB)?
Writing OCB requirements into job descriptions is important.
OCB allows employees to delegate their work to peers.
OCB enhances company performance and is highly valued.
Employees with high OCB usually ask for more time off.
Managers granting control to employees will receive OCB. -ANSWER-
OCB enhances company performance and is highly valued
Workforce diversity is
the differences among employees based on age.
the distribution of workers by hair colour.
the ratio of assistants to managers.
the variance among workers' pay scales.
counter-productive to job satisfaction. -ANSWER-the differences
among employees based on age
, Managers improve productivity by developing effective employees and
efficient work processes; this supports organizational -ANSWER-
survival
Sanjay is a very motivated employee who typically does work that is
not part of his formal job responsibilities but which furthers the
objectives of the organization. This is known as -ANSWER-
organizational citizenship behaviour
Contributions to Organizational Behaviour on perception come from -
ANSWER-psychology
Which of the following is an example of being an efficient organization
or employee?
operating a hospital at the lowest possible cost while achieving higher
output
being the most pleasant real estate broker in Toronto
being a sales person who acquires the most clients of anyone in the
company
being an instructor who teaches larger classes than other instructors
being a telemarketer who makes the required number of calls each
day -ANSWER-operating a hospital at the lowest possible cost while
achieving higher output
When we say that OB concepts must reflect situational conditions, we
mean -ANSWER-predicting certain behaviour depends on the context
of a structured situation
Organizational behaviour has implications for all personnel in the
workplace. Some of OB's challenges and opportunities include all of
the following EXCEPT
it helps us learn to balance the relationship between efficiency of
resources with effectiveness of delivery
it facilitates the improvement of quality and employee productivity
