Home Health Aide Final Exam Questions
and Answers
Verbal abuse would be...? - Answers -Saying things that makes clients feel
uncomfortable
You go to a client's home who speaks a different language. What do you do? - Answers
-Call supervisor
A dying client begs the HCA to help them die (i.e. pull the plug). What do you do? -
Answers -Immediately report it to supervisor
A client is very irritable this morning and complains how slow you are. What do you do?
- Answers -You know that people express their frustration about illness towards others
A client feels respected when...? - Answers -They are allowed to speak for themselves
Attitude is reflected in... - Answers -Your courtesy
Your cooperation
Your manner
All of the above
An HCA communicates their feelings by... - Answers -Facial expressions
Tone of voice
Body language
All of the above
Which statement about communication is true? - Answers -Communication includes
how and what is said
When speaking with clients with hearing or speech difficulties, it is important to ... -
Answers -Face the person when you are speaking
Which are forms of communication? - Answers -Nonverbal
Verbal
Written
All of the above
An HCA suspects a resident is being abused. What do you do? - Answers -Report it to
the supervisor or clinician ASAP
, When giving personal care, the HCA should report... - Answers -Pain
Redness
Drainage
Dryness
Irritation
All of the above
Why might a client be weighed daily? - Answers -To check for fluid retention
What should you do if a client wants to lose weight? - Answers -Check fluid retention
and nutritional status
Even after all encouragement, a client refuses care. What must the HCA do? - Answers
-Document refusal and report it to the supervisor or clinician
Which of the following must be reported immediately? - Answers -When a client has no
food
What should you do if a client has a history of drug or alcohol abuse? - Answers -report
signs that the client fell, any mood, or food changes (all of the above)
What would be indicative of a UTI in a urinary catheter bag? - Answers -60 ccs of dark,
cloudy urine with an odor
What to do if a client reports something confidential which affects their health? -
Answers -report it to the clinician or supervisor
What would be considered a fact rather than an opinion? - Answers -Fact: cried for 20
minutes
What should you do if you make an error? - Answers -draw a line through it and initial
the error
What should you do if a client drank a cup of coffee before taking their vitals? - Answers
-wait 10 minutes before retaking them
What is the normal oral temperature for an adult? - Answers -98.6º F
When should you never take an oral temperature? - Answers -Infants and small children
Confused clients or clients with dementia
Clients on oxygen
Indwelling catheter to prevent UTIs except... - Answers -disconnect collection bag from
catheter without emptying it
When taking a client's pulse, where should the HCA's hand be? - Answers -Wrist
and Answers
Verbal abuse would be...? - Answers -Saying things that makes clients feel
uncomfortable
You go to a client's home who speaks a different language. What do you do? - Answers
-Call supervisor
A dying client begs the HCA to help them die (i.e. pull the plug). What do you do? -
Answers -Immediately report it to supervisor
A client is very irritable this morning and complains how slow you are. What do you do?
- Answers -You know that people express their frustration about illness towards others
A client feels respected when...? - Answers -They are allowed to speak for themselves
Attitude is reflected in... - Answers -Your courtesy
Your cooperation
Your manner
All of the above
An HCA communicates their feelings by... - Answers -Facial expressions
Tone of voice
Body language
All of the above
Which statement about communication is true? - Answers -Communication includes
how and what is said
When speaking with clients with hearing or speech difficulties, it is important to ... -
Answers -Face the person when you are speaking
Which are forms of communication? - Answers -Nonverbal
Verbal
Written
All of the above
An HCA suspects a resident is being abused. What do you do? - Answers -Report it to
the supervisor or clinician ASAP
, When giving personal care, the HCA should report... - Answers -Pain
Redness
Drainage
Dryness
Irritation
All of the above
Why might a client be weighed daily? - Answers -To check for fluid retention
What should you do if a client wants to lose weight? - Answers -Check fluid retention
and nutritional status
Even after all encouragement, a client refuses care. What must the HCA do? - Answers
-Document refusal and report it to the supervisor or clinician
Which of the following must be reported immediately? - Answers -When a client has no
food
What should you do if a client has a history of drug or alcohol abuse? - Answers -report
signs that the client fell, any mood, or food changes (all of the above)
What would be indicative of a UTI in a urinary catheter bag? - Answers -60 ccs of dark,
cloudy urine with an odor
What to do if a client reports something confidential which affects their health? -
Answers -report it to the clinician or supervisor
What would be considered a fact rather than an opinion? - Answers -Fact: cried for 20
minutes
What should you do if you make an error? - Answers -draw a line through it and initial
the error
What should you do if a client drank a cup of coffee before taking their vitals? - Answers
-wait 10 minutes before retaking them
What is the normal oral temperature for an adult? - Answers -98.6º F
When should you never take an oral temperature? - Answers -Infants and small children
Confused clients or clients with dementia
Clients on oxygen
Indwelling catheter to prevent UTIs except... - Answers -disconnect collection bag from
catheter without emptying it
When taking a client's pulse, where should the HCA's hand be? - Answers -Wrist
