Publix Deli Assistant Manager UPDATED
ACTUAL Questions and CORRECT
Answers
How many days does a Meat & Cheese platter get? - CORRECT ANSWER- ✔✔2 days
Which of the following gets 2 days? A: Sub Selection platter, Wrap Variety platter, All
American - CORRECT ANSWER- ✔✔All American
How many days does a Publix Turkey Ringleader get - CORRECT ANSWER- ✔✔1 day
Where do you look for info on Cubanitos? - CORRECT ANSWER- ✔✔Deli Platter guides
What two chemicals can't be combined (will/can cause permanent lung damage) - CORRECT
ANSWER- ✔✔Block Whitener and Q San
What chemical is kept separate from everything else? - CORRECT ANSWER- ✔✔Block
Whitener
When rotating in new stock, and to keep older stock in front, so that it sells first, what method
are you using? - CORRECT ANSWER- ✔✔FIFO - first in first out
What are the 5 steps to Customer Service? - CORRECT ANSWER- ✔✔1. Welcome
customer.
2. Use the customer's name
3. Take care of the customer's needs
4. Thanks the customer
5. Invite the customer back
, What method should you use to deal with difficult customers, and what is each step? -
CORRECT ANSWER- ✔✔CALM Approach
C: stay cool.
A: Apologize for the problem
L: Listen with empathy
M: Make it right
How often do you clean the cutting gloves? - CORRECT ANSWER- ✔✔4 hours
Immediately clean slicer after slicing which meat? A: should be easy (options will include
something like: regular turkey, ham, salsalito turkey, and smoked turkey) - CORRECT
ANSWER- ✔✔Salsalito, pastrami, roast beef
Oil and vinegar at the sub shop gets what FIFO appropriately colored top? - CORRECT
ANSWER- ✔✔Green
What color code does grease cutter positive have? - CORRECT ANSWER- ✔✔Yellow
What portion size of corn beef does a reuben sandwich get? - CORRECT ANSWER- ✔✔6 oz
What is the shelf life for the reuben sauerkraut mixture in the cooler? - CORRECT
ANSWER- ✔✔3 days
Which BH turkey is only ONE breast? - CORRECT ANSWER- ✔✔Salsalito
Which BH Ham has the lowest sodium per serving? - CORRECT ANSWER-
✔✔Bourbonridge technically, or black forest
What is the first thing Sub Shop does in the morning? - CORRECT ANSWER- ✔✔Clean
Turbochef
ACTUAL Questions and CORRECT
Answers
How many days does a Meat & Cheese platter get? - CORRECT ANSWER- ✔✔2 days
Which of the following gets 2 days? A: Sub Selection platter, Wrap Variety platter, All
American - CORRECT ANSWER- ✔✔All American
How many days does a Publix Turkey Ringleader get - CORRECT ANSWER- ✔✔1 day
Where do you look for info on Cubanitos? - CORRECT ANSWER- ✔✔Deli Platter guides
What two chemicals can't be combined (will/can cause permanent lung damage) - CORRECT
ANSWER- ✔✔Block Whitener and Q San
What chemical is kept separate from everything else? - CORRECT ANSWER- ✔✔Block
Whitener
When rotating in new stock, and to keep older stock in front, so that it sells first, what method
are you using? - CORRECT ANSWER- ✔✔FIFO - first in first out
What are the 5 steps to Customer Service? - CORRECT ANSWER- ✔✔1. Welcome
customer.
2. Use the customer's name
3. Take care of the customer's needs
4. Thanks the customer
5. Invite the customer back
, What method should you use to deal with difficult customers, and what is each step? -
CORRECT ANSWER- ✔✔CALM Approach
C: stay cool.
A: Apologize for the problem
L: Listen with empathy
M: Make it right
How often do you clean the cutting gloves? - CORRECT ANSWER- ✔✔4 hours
Immediately clean slicer after slicing which meat? A: should be easy (options will include
something like: regular turkey, ham, salsalito turkey, and smoked turkey) - CORRECT
ANSWER- ✔✔Salsalito, pastrami, roast beef
Oil and vinegar at the sub shop gets what FIFO appropriately colored top? - CORRECT
ANSWER- ✔✔Green
What color code does grease cutter positive have? - CORRECT ANSWER- ✔✔Yellow
What portion size of corn beef does a reuben sandwich get? - CORRECT ANSWER- ✔✔6 oz
What is the shelf life for the reuben sauerkraut mixture in the cooler? - CORRECT
ANSWER- ✔✔3 days
Which BH turkey is only ONE breast? - CORRECT ANSWER- ✔✔Salsalito
Which BH Ham has the lowest sodium per serving? - CORRECT ANSWER-
✔✔Bourbonridge technically, or black forest
What is the first thing Sub Shop does in the morning? - CORRECT ANSWER- ✔✔Clean
Turbochef
