SEVI Exam 2 Questions and Answers
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Management - ✔✔The process of coordinating resources to achieve the
goals of an organization
Material Resources - ✔✔the tangible, physical resources an organization
uses
Financial Resources - ✔✔the funds an organization uses to meet its
obligations to investors and creditors
Informational Resources - ✔✔the information gathered about competitors
and changes to the industry
Resource-based View (RBV) - ✔✔resources that are valuable, rare,
inimitable, and non-substitutable lead to long-term success (Jay Barney)
Planning - ✔✔establishing organizational goals and deciding how to
accomplish them
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Mission - ✔✔a statement of the basic purpose that makes an organization
different from others
Strategic Planning Process - ✔✔the establishment of an organization's
major goals and objectives and the allocation of resources to achieve them
Goal - ✔✔an end result that an organization is expected to achieve over a
one- to ten-year period
Objective - ✔✔a specific statement detailing what an organization intends
to accomplish over a shorter period of time
SWOT Analysis - ✔✔the identification and evaluation of a firm's strengths,
weaknesses, opportunities, and threats
Core Competencies - ✔✔approaches and processes that a company
performs well that may give it an advantage over its competitors
Strategic Plan - ✔✔an organization's broadest plan, developed as a guide
for major policy setting and decision making
Tactical Plan - ✔✔a smaller-scale plan developed to implement a strategy
Operational Plan - ✔✔a type of plan designed to implement tactical plans
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Top Manager - ✔✔an upper-level executive who guides and controls the
overall fortunes of an organization - determines strategy and mission
Middle Manager - ✔✔a manager who implements the strategy and major
policies developed by top management - develops tactical and operational
plans
First-line Manager - ✔✔a manager who coordinates and supervises the
activities of operating employees - solves day to day problems
Autocratic Leadership - ✔✔Task-oriented style; workers are told what to do
and how to do it, they have no say in the decision making process
Participative Leadership - ✔✔a leadership style in which the leader
consults employees for their suggestions and input before making
decisions
Laissez-faire Leadership - ✔✔a hands off leadership style that provides
direction, tools, and resources to employees while delegating responsibility
and decision-making authority to them
Transformational Leadership - ✔✔Leadership style that focuses on
transforming organization's and industries by challenging the status quo
with new ideas