©SIRJOEL EXAM SOLUTIONS
11/3/2024 1:54 PM
OPRE 3310 OPERATIONS
MANAGEMENT UNIT 1 Exam Questions
With Verified Answers.
Operations - answer✔The part of a business organization that is responsible for producing goods
or services
Operations Management - answer✔The management of systems or processes that create goods
and/or provide services
Goods - answer✔Physical items that include raw materials, parts, subassemblies, and final
products.
Examples:
Automobile
Computer
Oven
Shampoo
Services - answer✔Activities that provide some combination of time, location, form or
psychological value.
Examples:
Air travel
Education
Haircut
Legal counsel
, ©SIRJOEL EXAM SOLUTIONS
11/3/2024 1:54 PM
Basic functions of the business organization - answer✔Marketing, Operations, Finance, and
Engineering
Supply Chain - answer✔a sequence of activities and organizations involved in producing and
delivering a good or service
Sequence of Supply Chain - answer✔Suppliers' Supplier, Direct Suppliers, Producer, Retailer,
Final Customers
Final Customers - answer✔The most important part of the supply chain
No customers = no need for supply chain
Value Chains - answer✔-Another name for supply chains
-As the materials move through the supply chain, certain value is added and accumulated
Process - answer✔one or more actions that transform inputs into outputs
Three Categories of Business Processes - answer✔Upper-management processes, Operational
processes, Supporting processes
Upper-management processes - answer✔These govern the operation of the entire organization
Examples: strategic planning
Operational processes - answer✔These are core processes that make up the value stream
Examples: producing or creating goods/services
Supporting processes - answer✔these support the core processes
Examples: human resources
Process Variation - answer✔Fluctuation in process output
Four Sources of Variation - answer✔1. Variety of goods or services being offered
2. Structural variation in demand
3. Random variation
11/3/2024 1:54 PM
OPRE 3310 OPERATIONS
MANAGEMENT UNIT 1 Exam Questions
With Verified Answers.
Operations - answer✔The part of a business organization that is responsible for producing goods
or services
Operations Management - answer✔The management of systems or processes that create goods
and/or provide services
Goods - answer✔Physical items that include raw materials, parts, subassemblies, and final
products.
Examples:
Automobile
Computer
Oven
Shampoo
Services - answer✔Activities that provide some combination of time, location, form or
psychological value.
Examples:
Air travel
Education
Haircut
Legal counsel
, ©SIRJOEL EXAM SOLUTIONS
11/3/2024 1:54 PM
Basic functions of the business organization - answer✔Marketing, Operations, Finance, and
Engineering
Supply Chain - answer✔a sequence of activities and organizations involved in producing and
delivering a good or service
Sequence of Supply Chain - answer✔Suppliers' Supplier, Direct Suppliers, Producer, Retailer,
Final Customers
Final Customers - answer✔The most important part of the supply chain
No customers = no need for supply chain
Value Chains - answer✔-Another name for supply chains
-As the materials move through the supply chain, certain value is added and accumulated
Process - answer✔one or more actions that transform inputs into outputs
Three Categories of Business Processes - answer✔Upper-management processes, Operational
processes, Supporting processes
Upper-management processes - answer✔These govern the operation of the entire organization
Examples: strategic planning
Operational processes - answer✔These are core processes that make up the value stream
Examples: producing or creating goods/services
Supporting processes - answer✔these support the core processes
Examples: human resources
Process Variation - answer✔Fluctuation in process output
Four Sources of Variation - answer✔1. Variety of goods or services being offered
2. Structural variation in demand
3. Random variation
