Workplace Readiness Practice Test
Questions and Correct Answers the Latest
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A person who learns well by sharing and working with others and has a(n) ____ learning
style.
→ interpersonal
A health maintenance organization (HMO)is an example of medical insurance plans that
known as ____.
→ managed care
Employers expect certain things from employees. One important trait that employers look for
in employees is "initiative." Initiative means __________________________
→ Doing things on your own; being a self starter.
What is the purpose of a cover letter?
→ to introduce you to an employer and explain why you are sending them your résumé
Screen readers are software programs that read text that is on a computer screen out loud
for people with vision or reading impairments. Screen readers are an example of ____.
→ assistive technology
Your ____ is your basic outlook on life and your way of looking at people and the world.
→ attitude
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Listening and responding with full attention to what is being said is known as ____.
→ active listening
____ skills include listening, problem solving, and maintaining a calm and positive attitude in
challenging situations.
→ Customer Relations
A goal that you can accomplish quickly is known as a ____.
→ short-term goal
The ability to say and do things in a respectful way is called ____.
→ tact
Being ____ means being direct, honest, and polite.
→ assertive
If there is a fire in the workplace, you should ____.
→ learning the location of emergency exits, learn first aid, participate in safety training,
such as fire drills
A Social Security number ____.
→ Is a unique nine-digit number issued by the federal government
→ Is required for all U.S. workers
→ Is an example of information that you will probably need in order to apply for a job
____ is a chart that shows the order in which events occur.
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