JACKLINE
FRHD*3400 In-class and Textbook Material on the
Midterm With Questions And 100% SURE ANSWERS
Terms in this set (152)
The process of gathering data, providing information and advice to clients and suggesting
Interviewing Definition
workable alternatives for resolving concerns
Partnering with clients in a thought-provoking and creative process that inspires them to
Coaching Definition
maximize their personal and professional potential
An intensive and person process for clients focused on listening and developing strategies for
Counselling Definition
change and growth
Focused on deep-seated and entrenched client issues which often require more time for
Psychotherapy Definition resolution. Many of the skills and concepts of interviewing and counselling are also used in
psychotherapy.
Speaks to the importance of being in the moment and responding flexibly to the ever
Intentionality Definiton
that turn into
changing culturally
situations andintentional
needs ofaction.
clients. Acting with a sense of capability
The basic to the art form of helping. Must be based on solid knowledge, awareness and skills
Flexibility Definition
1/29
,FRHD*3400 In-class and Textbook Material on the Midterm
2/29
, Your spontaneous way of interacting and responding to others to help them achieve their
goals
- You need to reflect and know yourself
O Are you too bubbly, negatively focused, etc.
- Be yourself Be able to adapt to the person in front of you
Natural Interviewing Style
- Build on your strength (if you are good at asking questions? You will ask more questions)
- Learn new ways of being
O What cab you do differently?
- Cultivate Flexibility O Responding to the feedback you get from the patient and reflecting on
the feedback you're giving yourself
- Awareness (self-awareness/response) & Knowledge (counselling concepts)
- Basic Competence Practice/know what skills are and how to use them
Levels of Competence
- Intentional Competence
O Action: use a skill and anticipate others' response
- Notice and reflect on what you are seeing/hearing:
O Emotion, Content, Language, Physical Presence...
O Ex. Focus on how patients could feel more comfortable
- Select focus (one aspect of what you notice)
O Dependent on the patient and what will be more helpful for that person
- Respond
O Curiosity: ask for more content, invite self-reflection (patient)...
More than 1 "correct" response
= Ex. Have you felt this way before?
O Silence
= Often silence and pauses will allow someone to finish gathering their thoughts
- Give space or take away space from patients when needed based on what you are trying to
get the patient to talk about
- Notice and continue to try something else
FRHD*3400 In-class and Textbook Material
O If an approach on
doesn't work outthe Midterm
3/29
FRHD*3400 In-class and Textbook Material on the
Midterm With Questions And 100% SURE ANSWERS
Terms in this set (152)
The process of gathering data, providing information and advice to clients and suggesting
Interviewing Definition
workable alternatives for resolving concerns
Partnering with clients in a thought-provoking and creative process that inspires them to
Coaching Definition
maximize their personal and professional potential
An intensive and person process for clients focused on listening and developing strategies for
Counselling Definition
change and growth
Focused on deep-seated and entrenched client issues which often require more time for
Psychotherapy Definition resolution. Many of the skills and concepts of interviewing and counselling are also used in
psychotherapy.
Speaks to the importance of being in the moment and responding flexibly to the ever
Intentionality Definiton
that turn into
changing culturally
situations andintentional
needs ofaction.
clients. Acting with a sense of capability
The basic to the art form of helping. Must be based on solid knowledge, awareness and skills
Flexibility Definition
1/29
,FRHD*3400 In-class and Textbook Material on the Midterm
2/29
, Your spontaneous way of interacting and responding to others to help them achieve their
goals
- You need to reflect and know yourself
O Are you too bubbly, negatively focused, etc.
- Be yourself Be able to adapt to the person in front of you
Natural Interviewing Style
- Build on your strength (if you are good at asking questions? You will ask more questions)
- Learn new ways of being
O What cab you do differently?
- Cultivate Flexibility O Responding to the feedback you get from the patient and reflecting on
the feedback you're giving yourself
- Awareness (self-awareness/response) & Knowledge (counselling concepts)
- Basic Competence Practice/know what skills are and how to use them
Levels of Competence
- Intentional Competence
O Action: use a skill and anticipate others' response
- Notice and reflect on what you are seeing/hearing:
O Emotion, Content, Language, Physical Presence...
O Ex. Focus on how patients could feel more comfortable
- Select focus (one aspect of what you notice)
O Dependent on the patient and what will be more helpful for that person
- Respond
O Curiosity: ask for more content, invite self-reflection (patient)...
More than 1 "correct" response
= Ex. Have you felt this way before?
O Silence
= Often silence and pauses will allow someone to finish gathering their thoughts
- Give space or take away space from patients when needed based on what you are trying to
get the patient to talk about
- Notice and continue to try something else
FRHD*3400 In-class and Textbook Material
O If an approach on
doesn't work outthe Midterm
3/29
