answers graded A+
DRGs - correct answer ✔✔Prospective payment system for hospitals and other healthcare providers
(diagnosis related groups)
Benchmarking - correct answer ✔✔Comparison of what your hospital is doing to another hospital or
specific standards of care
Need it to improve care
What is the overall goal of quality management? - correct answer ✔✔Reducing errors & preventing legal
issues
Why did many nurses not like the old quality improvement? - correct answer ✔✔The QI nurse seeks to
find the nurse responsible for making errors which usually resulted in disciplinary action
What is one quality in total quality management? - correct answer ✔✔Everyone in the organization must
contribute and be dedicated to continuous improvement
What is the major issue today regarding healthcare cost? - correct answer ✔✔Increasing costs are
causing some employers to limit or drop employee healthcare coverage
What does fewer RNs result in? - correct answer ✔✔Decreased quality of patient care
What is shared governance? - correct answer ✔✔Focus on the nurse having ownership of their practice
Started as an attempt to empower nurses and to change the bureaucratic system
, What occurs in shared governance when it comes to decision making? - correct answer ✔✔Decisions are
made by consensus rather than by the manager's order
Differentiated practice - correct answer ✔✔Rewarding nurses for having higher level degrees
First-level manager - correct answer ✔✔Supervises work of the non-managerial personnel
Mainly responsible for day-to-day activities of the work unit
Day-to-day activities the first-level manager is responsible for - correct answer ✔✔Clinical nursing
practice
Use of resources
Personnel development
Strategic planning
Representing staff to upper admin
Example of a first-level manager - correct answer ✔✔Charge nurse
What does the charge nurse do? - correct answer ✔✔Acts as liaison between nurse manager and staff
Responsible for shift-to-shift managing
Patient assignment for the charge nurse - correct answer ✔✔Should not have the heavier care patients
or isolation patients
What should the charge nurse do when assigning patients to nurses from other units? - correct answer
✔✔Give them patients that are most like the ones from their unit
What tasks is a nurse able to do if they get pulled to a new unit? - correct answer ✔✔Only ones they
have experience with: