10/16/24, 2:13 Module one session one and tw o lecture guided
PM notes
Module one session
one
refers to the prevention of care errors
and the elimination of or mitigation of patient injury caused by health care
Levels of include adverse which is unintended
by act of commission or rather than as a result of
disease process; miss or an error of commission omission that could have
a patient but harm did not occur as a result of ;
lastly events or unexpected involving death
or serious injury
Historically a culture of has existed where the guilty party is
and disciplinary actions taken; now the focus is on what went
rather than blaming someone; we need a culture of to
address and prevent reoccurrences
Attributes of safety include: focusing on skills and technology;
what nurses use to to a safe environment; and
is what nurses and health care professionals need to
their role in contributing to a safe environment
Reason’s Swiss Cheese model of causation show how things can
slip through following safety guidelines
The work of the nurse is complex; think about the ability or to
perform tasks while attending to multiple tasks at the same time-errors are
bound to , we need to focus on hazards in the workplace
A Just is one that supports reporting errors without
for doing so; finding a balance between the need to from mistakes
and disciplining employees is the goal of a Just Culture
is a process of interaction between in which
symbols are used to create, exchange and interpret about
ideas, emotions and mind states.
about:bl 1
, 10/16/24, 2:13 Module one session one and tw o lecture guided
PM notes
Communication can be spoken to include , facial expressions and
movements or written including abbreviations, terminology
and spelling errors; either form of communication can be
Communication goes along a continuum: , ineffective or absence of
Communication falls under three categories: communication
or spoken words or written symbols; paralinguistics which is the use of ,
eye contact, and facial expressions and metacommunications or the context
of the message
When communicating, you must have a sender and a receiver, both have
unique roles and as each transmission is complete, the receiver perceives
the , interprets the
symbols and responds using
Relationships affect the way we communicate; in a hierarchical relationship
power and affect the communication between
Communication is a skill; we as nurses have our own unique
pattern in the language we use known as
terminology; we have our own culture, the way we communicate with our
is different from the way we communicate with other health care
Communication competence is a means that is and
; it is communication that is
clear and and evolves throughout a
lifetime
An estimated 98,000 errors occur annually with as a frequent
cause of these errors; one effective way to prevent errors is with the use of
Electronic health care records provide and timely documentation
into the patient’s record; it is a legal document and provides evidence of
provided by health care providers
about:bl 2
PM notes
Module one session
one
refers to the prevention of care errors
and the elimination of or mitigation of patient injury caused by health care
Levels of include adverse which is unintended
by act of commission or rather than as a result of
disease process; miss or an error of commission omission that could have
a patient but harm did not occur as a result of ;
lastly events or unexpected involving death
or serious injury
Historically a culture of has existed where the guilty party is
and disciplinary actions taken; now the focus is on what went
rather than blaming someone; we need a culture of to
address and prevent reoccurrences
Attributes of safety include: focusing on skills and technology;
what nurses use to to a safe environment; and
is what nurses and health care professionals need to
their role in contributing to a safe environment
Reason’s Swiss Cheese model of causation show how things can
slip through following safety guidelines
The work of the nurse is complex; think about the ability or to
perform tasks while attending to multiple tasks at the same time-errors are
bound to , we need to focus on hazards in the workplace
A Just is one that supports reporting errors without
for doing so; finding a balance between the need to from mistakes
and disciplining employees is the goal of a Just Culture
is a process of interaction between in which
symbols are used to create, exchange and interpret about
ideas, emotions and mind states.
about:bl 1
, 10/16/24, 2:13 Module one session one and tw o lecture guided
PM notes
Communication can be spoken to include , facial expressions and
movements or written including abbreviations, terminology
and spelling errors; either form of communication can be
Communication goes along a continuum: , ineffective or absence of
Communication falls under three categories: communication
or spoken words or written symbols; paralinguistics which is the use of ,
eye contact, and facial expressions and metacommunications or the context
of the message
When communicating, you must have a sender and a receiver, both have
unique roles and as each transmission is complete, the receiver perceives
the , interprets the
symbols and responds using
Relationships affect the way we communicate; in a hierarchical relationship
power and affect the communication between
Communication is a skill; we as nurses have our own unique
pattern in the language we use known as
terminology; we have our own culture, the way we communicate with our
is different from the way we communicate with other health care
Communication competence is a means that is and
; it is communication that is
clear and and evolves throughout a
lifetime
An estimated 98,000 errors occur annually with as a frequent
cause of these errors; one effective way to prevent errors is with the use of
Electronic health care records provide and timely documentation
into the patient’s record; it is a legal document and provides evidence of
provided by health care providers
about:bl 2
