SPCH 151 Final Exam questions with
100% correct answers
Discipline of communication - correct answer ✔✔uses the basic terms and concepts used by scholars in
the field
communication - correct answer ✔✔the process of sharing and understanding through symbols (human
face to face activity, process, symbolic, and requires the response of the receiver)
types of communication - correct answer ✔✔intrapersonal, dyadic, small group, and public speaking
intrapersonal - correct answer ✔✔one person, normal, unchecked, helpful vs. unhelpful
dyadic - correct answer ✔✔two people, you have the most experience with this
small group - correct answer ✔✔every member can contribute, upper limit of 12-13
public speaking - correct answer ✔✔limited amount of verbal feedback
functions of communication - correct answer ✔✔PHYSICAL, EGO (identity), SOCIAL-individuals' needs
are different (like an appetite), PRACTICAL- haircut, car repair, buying food, job training, etc. (many of
these needs are met via technology)
linear communication model - correct answer ✔✔
transactional communication model (standard/common) - correct answer ✔✔
perception process - correct answer ✔✔selection -> organization-> interpretation
, perception tendencies - correct answer ✔✔+SNAP JUDGMENTS/STEREOTYPING
+SELF-SERVING BIAS
+FOCUS ON NEGATIVE IMPRESSIONS
+INFLUENCED BY THE OBVIOUS
->intense, repetitious, contrastive (different/stands out)
->motive (our motivating factors)
+WE ASSUME OTHERS ARE SIMILAR TO US
+WE CLING TO FIRST IMPRESSIONS
misconceptions of communication - correct answer ✔✔-not always good (ex: fire)
-doesn't solve all problems -people are complicated (iceberg example picture)
-more is not always better (more info vs. depth)
*-MEANING RESTS IN people NOT WORDS (has context/environment)
-not simple-everyone can, but not all can do it well
factors in communication channels: - correct answer ✔✔face to face, phone/video calls, voice mail,
email, instant messaging, texts and twitter, and hard copy
face to face - correct answer ✔✔-synchronous (simultaneous)
-richness of info conveyed-HIGH
-sender's control over message-MODERATE
-control over receiver's attention-HIGHEST
-effectiveness for detailed messages-WEAK
Phone/video calls - correct answer ✔✔-synchronous
-richness of info conveyed-MODERATE
-sender's control over message-MODERATE
-control over receiver's attention-MODERATE
-effectiveness for detailed messages-WEAK
100% correct answers
Discipline of communication - correct answer ✔✔uses the basic terms and concepts used by scholars in
the field
communication - correct answer ✔✔the process of sharing and understanding through symbols (human
face to face activity, process, symbolic, and requires the response of the receiver)
types of communication - correct answer ✔✔intrapersonal, dyadic, small group, and public speaking
intrapersonal - correct answer ✔✔one person, normal, unchecked, helpful vs. unhelpful
dyadic - correct answer ✔✔two people, you have the most experience with this
small group - correct answer ✔✔every member can contribute, upper limit of 12-13
public speaking - correct answer ✔✔limited amount of verbal feedback
functions of communication - correct answer ✔✔PHYSICAL, EGO (identity), SOCIAL-individuals' needs
are different (like an appetite), PRACTICAL- haircut, car repair, buying food, job training, etc. (many of
these needs are met via technology)
linear communication model - correct answer ✔✔
transactional communication model (standard/common) - correct answer ✔✔
perception process - correct answer ✔✔selection -> organization-> interpretation
, perception tendencies - correct answer ✔✔+SNAP JUDGMENTS/STEREOTYPING
+SELF-SERVING BIAS
+FOCUS ON NEGATIVE IMPRESSIONS
+INFLUENCED BY THE OBVIOUS
->intense, repetitious, contrastive (different/stands out)
->motive (our motivating factors)
+WE ASSUME OTHERS ARE SIMILAR TO US
+WE CLING TO FIRST IMPRESSIONS
misconceptions of communication - correct answer ✔✔-not always good (ex: fire)
-doesn't solve all problems -people are complicated (iceberg example picture)
-more is not always better (more info vs. depth)
*-MEANING RESTS IN people NOT WORDS (has context/environment)
-not simple-everyone can, but not all can do it well
factors in communication channels: - correct answer ✔✔face to face, phone/video calls, voice mail,
email, instant messaging, texts and twitter, and hard copy
face to face - correct answer ✔✔-synchronous (simultaneous)
-richness of info conveyed-HIGH
-sender's control over message-MODERATE
-control over receiver's attention-HIGHEST
-effectiveness for detailed messages-WEAK
Phone/video calls - correct answer ✔✔-synchronous
-richness of info conveyed-MODERATE
-sender's control over message-MODERATE
-control over receiver's attention-MODERATE
-effectiveness for detailed messages-WEAK
