correct answers updated already passed
What is the key question the speaker should ask when determining if he or she is communicating
effectively in a speech? - correct answer ✔✔Am I getting through to my listeners? Not - Am I performing
well or am I giving out good information.
Who bears the responsibility for communication taking place? - correct answer ✔✔the speaker and the
listener
What skills does the textbook say employers are most influenced by when hiring? - correct answer
✔✔Oral communication skills - speaking and listening
What happens when a message has discrepancies/contradictions between verbal and nonverbal
symbols? - correct answer ✔✔The audience usually accepts the nonverbal symbols.
verbal symbols - correct answer ✔✔words
nonverbal symbols - correct answer ✔✔communication without words, including what you convey with
your tone of voice, eyes, gestures, sounds, facial expressions, gestures, appearance and posture
components of the communication process - correct answer ✔✔speaker creates message and sends it
via a channel to the listener, listener interprets message and sends feedback via a channel to the
speaker. Interference impedes accurate communication. The situation is the time and place the
communication takes place
Ways to seek feedback - correct answer ✔✔1. ask colleagues to critique speech by asking for 3 positive
and 3 negative things 2. Use an evaluation form 3. small group of critics after meeting 4. video record
your presentation review and show to others to critique
responsibilities of a speaker - correct answer ✔✔high ethical standards (honest and straightforward),
enrich listeners' lives, take every speech seriously
, ethical responsibilities of a speaker - correct answer ✔✔never distort information, respect your
audience, reject stereotyping and scapegoating
speech types speakers fail to take seriously - correct answer ✔✔classroom and small audience speeches
What is an extemporaneous delivery? - correct answer ✔✔A speech that is planned, but not memorized.
An outline may be used to stay on track.
Should a speaker strive to meet the needs of everyone in the audience? - correct answer ✔✔yes
What is the central idea? - correct answer ✔✔the message of the speech boiled down to one sentence
(like topic sentence in an essay)
What are transitions? - correct answer ✔✔Sentences that connect different points, thoughts, and details
in a way that allows them to flow naturally from one to the next.
Controlling Nervousness - Planning stage - correct answer ✔✔choose known topic
prepare
never memorize speech
positive imagery
self-talk
use visual aids
anticipate technical problems
practice most on introduction
Controlling Nervousness - Immediately preceding speech - correct answer ✔✔PAVE
(P)hysical actions to release tension, get (A)cclimated to audience and setting, (V)erify (E)quipment.
Controlling Nervousness - During speech - correct answer ✔✔Initial pause