answers (10)
Encoding - correct answer ✔✔The process of putting our thoughts and feelings into words and non-
verbal cues.
Decoding - correct answer ✔✔The process of interpreting another's message.
Feedback - correct answer ✔✔The reactions and responses to messages.
Channel - correct answer ✔✔Both the route traveled by the message and the means of transportation.
Context - correct answer ✔✔The settings in which communication occurs, including what precedes and
follows what is said.
Physical context - correct answer ✔✔The location, the environmental conditions (temperature, lighting,
noise level), the distance between communicators, seating arrangements, and time of day.
Social context - correct answer ✔✔The nature of the relationship that exists between the participants.
Historical context - correct answer ✔✔The background provided by previous communication episodes
between the participants that influence understandings in the current encounter.
Psychological context - correct answer ✔✔The mood and feelings each person brings to the
conversation.
Cultural context - correct answer ✔✔The values, attitudes, beliefs, orientations, and underlying
assumptions prevalent among people in a society.
, Interference (noise) - correct answer ✔✔Sights, sounds, and other stimuli in the environment that draw
people's attention away from intended meaning.
Psychological interference - correct answer ✔✔Internal distractions based on thoughts, feelings, or
emotional reactions to symbols.
Internal noise - correct answer ✔✔Thoughts and feelings that compete for attention and interfere with
the communication process.
Semantic interference - correct answer ✔✔Distractions aroused by certain symbols that take our
attention away from the main message.
Interpersonal communication - correct answer ✔✔Interactions among a small number of people who
have relationships with each other.
Small group communication - correct answer ✔✔Participants who come together for the specific
purpose of solving a problem or arriving at a decision.
Public communication - correct answer ✔✔One participant, the speaker, delivers a prepared message to
a group or audience that has assembled to hear the speaker.
Spontaneous expressions - correct answer ✔✔Spoken without much conscious thought.
Scripted messages - correct answer ✔✔Phrasings learned from past encounters that we judge to be
appropriate to the present situation.
Constructed messages - correct answer ✔✔Messages put together with careful thought when we
recognize that our known scripts are inadequate for the situation.
Immediacy - correct answer ✔✔The degree of liking or attractiveness in a relationship.