NCCT Medical Assistant UPDATED
ACTUAL Exam Questions and CORRECT
ANSWERS
To ensure that the medical office has the supplies it needs, the medical assistance should
establish a _____? - CORRECT ANSWER✔✔- 1. Reorder Point
2. Inventory control log
3. Order quantity
A _____ is created containing the name, address, and phone number of both the vendor and
the medical practice. It will also have a preassigned number to track the order, the quantity of
items ordered, the price of the items, and the date purchased. - CORRECT ANSWER✔✔-
Purchase Order
Periodically, the medical assistant should check all equipment in the office to ensure that
courts are not afraid, do not present hazards, and are in good working order. A _____ will
help the medical assistant track this routine inspection. - CORRECT ANSWER✔✔-
Maintenance Log
When a physician dictates an operative report and asked the medical assistant to type it up,
the physician is asking the medical assistant to function as a_____? - CORRECT
ANSWER✔✔- Transcriptionist
Under the pier review improvement act of 1982, peer review organizations are responsible for
the review for appropriateness and necessity of putting a patient into the hospital by a process
known as _____ review - CORRECT ANSWER✔✔- Admissions
Which one of the following is a decision based upon bioethics.
a. Reporting physical, emotional, or mental abuse.
b. Treating a 16 year old girl who is pregnant without parental consent.
c. The use of fetal tissue transplantation for research.
d. Reporting to the authorities a suicidal patient. - CORRECT ANSWER✔✔- The use of
fetal tissue transplantation for research.
, A physician must have the patient's permission in writing to reveal any confidential
information except for which of the following? gunshot wound, anorexia, drug addiction,
pregnancy - CORRECT ANSWER✔✔- Gunshot Wound
what is the federal regulation that requires healthcare professionals to protect the privacy and
confidentiality of patients health information? - CORRECT ANSWER✔✔- HIPPA
a business letter, written in full block style will have all lines_____? - CORRECT
ANSWER✔✔- At the left hand margin.
when writing a business letter, the salutation of a letter should be followed by which
punctuation mark? - CORRECT ANSWER✔✔- Colon :
when handling a patient complaint, which one of the following would be most appropriate?
a. If the patient is angry, matches/her anger level, and she will calm down.
b. take all complaints seriously and take thorough notes
c. refused to talk to patients who are complaining; the doctor should handle them.
d. no correct answer - CORRECT ANSWER✔✔- b. take all complaints seriously and take
thorough notes
body language, body posture, space and distance are all examples of _____? - CORRECT
ANSWER✔✔- nonverbal communication
what is the suggested procedure for canceling an appointment in the appointment book? -
CORRECT ANSWER✔✔- Mark through the entry with a single red line
the amount an insured patient must pay towards claims each year for the insurance company
will pay for medical treatment is known as the_____? - CORRECT ANSWER✔✔-
deductible
instructions to an insurance company about where and to whom to make payment are
called_____? - CORRECT ANSWER✔✔- assignment of benefits
ACTUAL Exam Questions and CORRECT
ANSWERS
To ensure that the medical office has the supplies it needs, the medical assistance should
establish a _____? - CORRECT ANSWER✔✔- 1. Reorder Point
2. Inventory control log
3. Order quantity
A _____ is created containing the name, address, and phone number of both the vendor and
the medical practice. It will also have a preassigned number to track the order, the quantity of
items ordered, the price of the items, and the date purchased. - CORRECT ANSWER✔✔-
Purchase Order
Periodically, the medical assistant should check all equipment in the office to ensure that
courts are not afraid, do not present hazards, and are in good working order. A _____ will
help the medical assistant track this routine inspection. - CORRECT ANSWER✔✔-
Maintenance Log
When a physician dictates an operative report and asked the medical assistant to type it up,
the physician is asking the medical assistant to function as a_____? - CORRECT
ANSWER✔✔- Transcriptionist
Under the pier review improvement act of 1982, peer review organizations are responsible for
the review for appropriateness and necessity of putting a patient into the hospital by a process
known as _____ review - CORRECT ANSWER✔✔- Admissions
Which one of the following is a decision based upon bioethics.
a. Reporting physical, emotional, or mental abuse.
b. Treating a 16 year old girl who is pregnant without parental consent.
c. The use of fetal tissue transplantation for research.
d. Reporting to the authorities a suicidal patient. - CORRECT ANSWER✔✔- The use of
fetal tissue transplantation for research.
, A physician must have the patient's permission in writing to reveal any confidential
information except for which of the following? gunshot wound, anorexia, drug addiction,
pregnancy - CORRECT ANSWER✔✔- Gunshot Wound
what is the federal regulation that requires healthcare professionals to protect the privacy and
confidentiality of patients health information? - CORRECT ANSWER✔✔- HIPPA
a business letter, written in full block style will have all lines_____? - CORRECT
ANSWER✔✔- At the left hand margin.
when writing a business letter, the salutation of a letter should be followed by which
punctuation mark? - CORRECT ANSWER✔✔- Colon :
when handling a patient complaint, which one of the following would be most appropriate?
a. If the patient is angry, matches/her anger level, and she will calm down.
b. take all complaints seriously and take thorough notes
c. refused to talk to patients who are complaining; the doctor should handle them.
d. no correct answer - CORRECT ANSWER✔✔- b. take all complaints seriously and take
thorough notes
body language, body posture, space and distance are all examples of _____? - CORRECT
ANSWER✔✔- nonverbal communication
what is the suggested procedure for canceling an appointment in the appointment book? -
CORRECT ANSWER✔✔- Mark through the entry with a single red line
the amount an insured patient must pay towards claims each year for the insurance company
will pay for medical treatment is known as the_____? - CORRECT ANSWER✔✔-
deductible
instructions to an insurance company about where and to whom to make payment are
called_____? - CORRECT ANSWER✔✔- assignment of benefits
