Exam Bank Solution Manual for Progressive leadership principles, concepts, and tools Already Passed
Culture defined - Answers The sum total of ways of living built up by a group an transmitted from one
generation to another
To bring cultural change to life a plan must be in place and have a significant buy in from within the
department. What 3 things are needed? - Answers Leadership
Supervision/accountability
Personal responsibility
What is the most important factor in accountability in the fire department is a strong, effective and
positive first level ________? - Answers Supervision
2 of the keys to stability and security in the work world are? - Answers Flexibility
Adaptability
4 levels of labor management relations and involvement - Answers Confrontational- labor and
management view each other as competitors
Armed truce- us vs them
Interactive- accepted each others roles in the overall effectiveness of the organization
Cooperative- function based rather than ego based and directed towards what is best for the
organization `
Committees or teams are used to address issues of joint concern and their efforts should focus on?? -
Answers Problem solving
Planning
Defining the culture and values
Developing policy and procedures
The _____ process is to enhance the relationship between labor and management which should be built
on trust, respect, and goals? - Answers RBO relationships by objectives
10 steps to RBO - Answers Identify the issue
Culture defined - Answers The sum total of ways of living built up by a group an transmitted from one
generation to another
To bring cultural change to life a plan must be in place and have a significant buy in from within the
department. What 3 things are needed? - Answers Leadership
Supervision/accountability
Personal responsibility
What is the most important factor in accountability in the fire department is a strong, effective and
positive first level ________? - Answers Supervision
2 of the keys to stability and security in the work world are? - Answers Flexibility
Adaptability
4 levels of labor management relations and involvement - Answers Confrontational- labor and
management view each other as competitors
Armed truce- us vs them
Interactive- accepted each others roles in the overall effectiveness of the organization
Cooperative- function based rather than ego based and directed towards what is best for the
organization `
Committees or teams are used to address issues of joint concern and their efforts should focus on?? -
Answers Problem solving
Planning
Defining the culture and values
Developing policy and procedures
The _____ process is to enhance the relationship between labor and management which should be built
on trust, respect, and goals? - Answers RBO relationships by objectives
10 steps to RBO - Answers Identify the issue
