AT&T Knowledge Test Questions and
Answers 100% Correct | New Update 2025
Partial month charges - ANSWER Cost per day of plan/features before bill cycle
restart date
T/F: New lines always have a full month of service billed in advance on the first bill
they appear on - ANSWER True
What kind of new line will not have extra charges that make the first bill higher
than normal? - ANSWER Never, new lines will always have a first bill that is
higher than normal
Sam is a nurse, Mary is a graphic designer, and Daniel is a construction worker.
They all want to switch on the same bill. Who must be the account holder to
qualify for the AT&T Appreciation Offer? - ANSWER Sam, the nurse, because
Appreciation Offer extends to military, first responders, teachers and nurses
Jim is signing up for new AT&T service at a Costco location. If Jim wants to save
$10/month on his Unlimited Plan that he sees advertised in the location, what
plan will he need to sign up for? - ANSWER Unlimited Premium PL
Which promotions can the Appreciation Offer stack with? - ANSWER AARP and
Tiered offer
, What is the best plan for someone who likes to watch movies at home and on the
go, needs the fastest data available, and needs to use the hotspot feature
regularly? - ANSWER Premium PL
When is the Tower open? - ANSWER 9am-9pm Central
How many days does a customer have to send back their Next Up turn-in to AT&T
- ANSWER 10 days
Which of the following charges are partial month charges applied to on the first
bill? - ANSWER Unlimited Plans and Features
Which plan does not qualify for AT&T National Offers - ANSWER Value Plus VL
John is a premium qualified AARP member. He wants Unlimited Premium PL and is
deciding between 5 or 6 lines. What are his potential AARP savings? - ANSWER
$10 per month savings for all lines when signing up for 1-5 lines, $5 for 6 lines or
more
How old do you have to be to qualify for an AARP membership? - ANSWER 18
years or older
What is the minimum trade-in value required to participate in the iPhone
Premium device trade-in offer and receive $350 in bill credits? - ANSWER $35
What is the minimum trade-in value to receive up to $800 in bill credits with the
Android Premium trade-in offer - ANSWER $35
Answers 100% Correct | New Update 2025
Partial month charges - ANSWER Cost per day of plan/features before bill cycle
restart date
T/F: New lines always have a full month of service billed in advance on the first bill
they appear on - ANSWER True
What kind of new line will not have extra charges that make the first bill higher
than normal? - ANSWER Never, new lines will always have a first bill that is
higher than normal
Sam is a nurse, Mary is a graphic designer, and Daniel is a construction worker.
They all want to switch on the same bill. Who must be the account holder to
qualify for the AT&T Appreciation Offer? - ANSWER Sam, the nurse, because
Appreciation Offer extends to military, first responders, teachers and nurses
Jim is signing up for new AT&T service at a Costco location. If Jim wants to save
$10/month on his Unlimited Plan that he sees advertised in the location, what
plan will he need to sign up for? - ANSWER Unlimited Premium PL
Which promotions can the Appreciation Offer stack with? - ANSWER AARP and
Tiered offer
, What is the best plan for someone who likes to watch movies at home and on the
go, needs the fastest data available, and needs to use the hotspot feature
regularly? - ANSWER Premium PL
When is the Tower open? - ANSWER 9am-9pm Central
How many days does a customer have to send back their Next Up turn-in to AT&T
- ANSWER 10 days
Which of the following charges are partial month charges applied to on the first
bill? - ANSWER Unlimited Plans and Features
Which plan does not qualify for AT&T National Offers - ANSWER Value Plus VL
John is a premium qualified AARP member. He wants Unlimited Premium PL and is
deciding between 5 or 6 lines. What are his potential AARP savings? - ANSWER
$10 per month savings for all lines when signing up for 1-5 lines, $5 for 6 lines or
more
How old do you have to be to qualify for an AARP membership? - ANSWER 18
years or older
What is the minimum trade-in value required to participate in the iPhone
Premium device trade-in offer and receive $350 in bill credits? - ANSWER $35
What is the minimum trade-in value to receive up to $800 in bill credits with the
Android Premium trade-in offer - ANSWER $35
