HR Exam 1 Exam Questions And 100%
Correct Answers
The constellation of decisions and actions associated with managing people throughout
the employee life cycle so as to maximize employee and organization effectiveness in
reaching goals ANSWER human resource management
- if, when making a decisions, you answer "no" to the question "Would I be proud to have
my course of action shared on the internet or on the front page of the local newpaper? it
is likely that your decision does not have the ______ characteristic of good
decision-making - ANSWER is this decision ethical?
Decisions leading to resource constraints-including employee energy and burnout, as
well as financial constraints-likely did not consider the ________ characteristic of good
decision-making. ANSWER is this course of action time and resource efficient?
The ______ framework suggests that influence in an organization happens through who
is attracted to join the organization, who is selected to join the organization, and who
decides to remain or leave the organization - A-S-A
Human capital refers to _______ - the knowledge, skills, and abilities of people
Jill works for her company in the marketing division. Jill's company is big on teamwork
and empowers team members by encouraging her to reach out to other internal
business partners with whom she can collaborate. Jill feels that she is part of something
cohesive and enjoys working on a team where people matter. Jill works in a _________
culture - ANSWER clan
Organization _____ refers to the shared, "taken-for-granted" assumptions that members
of the organization have which affect the way they act, think, and perceive their
environment - ANSWER culture
,which of the following statement on aging population is incorrect?
A) according to prediction made by US Bureau of Statistics, there will be less than 20%
of the total US Population aged 65 or above
B)aging population will be a mjaor change of context for hrm
C) in 2050, non-hispanic white alone group will have the highest percent of population
that is above 65
D) we will see senior employees in hospitality organizations more often - ANSWER A
__________ is the process for determining what work needs to be done and coming up
with a strategy regarding how positions will be filled - ANSWER workplace planning
Which example illustrates how workplace planning is linked to strategic goals -
ANSWER an organization develops an understanding of the skills necessary to enter a
new industry
the act of determining estimates regarding what specific positions need to be filled and
how to fill them is ________ - ANSWER forecasting
An organization is unable to fill positions because there are an inadequate number of
workers available with the required skills for the jobs. This is known as a _________ -
ANSWER workforce labor shortage
Rick graduated from nursing school 6 months ago and has not been able to find a job.
This may be an indication of a _________ - ANSWER workforce labor surplus
Jackie is a human resource professional and she must decide what type of knowledge
and skills a person should have applying for a certain position. What would she do to
decide? - ANSWER a job analysis
,Steve's job is to develop the pay and reward structure for jobs within his company.
Which of the HR functions will provide the foundation for his decision-making process -
ANSWER job analyses
"take patients blood pressure with stethoscope and blood pressure cuff" is a specific
example of _________ - ANSWER a skill
Julie's bubble personality shined in the interview for a nursing home activity director.
Assuming knowledge, skills, abilities, and other characteristics what is Julie's bubbly
personality? - ANSWER other characteristic
The Bureau of Labor Statistics is responsible for _____ - ANSWER meaduring labor
market activity, working conditions, and price changes in the economy
_________ and hiring managers are the gatekeepers of the hiring process and, in the
best-case scenario, work closely as partners - ANSWER recruiter
________ offers potential applicants a realistic, and sometimes unappeal, view of the
actual job - ANSWER a realistic job preview
The americans with disabilities act prohibits discrimination against applicants with a
disability. How does a human resources manager decide who is qualified? - ANSWER
based on a job analysis
What is an applicant likely assessing if they ask about organization culture - ANSWER
how well they will fit in
Which of the following is Not a "content motivation theory"
A) expectancy theory
B) economic man theory
, C) maslow's hierarchy of needs theory
D) herzberg's two-factor theory - ANSWER A
Which of the following is Not a "process motivation theory"
A) Herzberg's two-factor theory
B) expectancy theory
C) reinforcement theory
D) equity theory - ANSWER A
Michelle and Alice both graduated in May 2017 from UMASS and joined Hotel Fantasy in
June 2017. They are working as a front office agent. Recently, Michelle noticed that she
is being paid 3 dollars less per hour compared to Alice. Michelle feels this is unfair given
that she and Alice have similar qualifications. Which of the following theories best
explained Michelle's feelings? - ANSWER equity theory
Which of the following statement on employees' performance is wrong?
A) employees only need to fulfill in-role performance
B) employees need to perform his/her job according to job description and also need to
go above and beyond
C) in-role performance are specified in job descriptions
D) organizational citizenship behaviors are important forms of contextual performance -
ANSWER A
Which of the following employee behaviors are welcome?
A) organizational citizenship behaviors
B)counterproductive behaviors
C) organizational deviance
Correct Answers
The constellation of decisions and actions associated with managing people throughout
the employee life cycle so as to maximize employee and organization effectiveness in
reaching goals ANSWER human resource management
- if, when making a decisions, you answer "no" to the question "Would I be proud to have
my course of action shared on the internet or on the front page of the local newpaper? it
is likely that your decision does not have the ______ characteristic of good
decision-making - ANSWER is this decision ethical?
Decisions leading to resource constraints-including employee energy and burnout, as
well as financial constraints-likely did not consider the ________ characteristic of good
decision-making. ANSWER is this course of action time and resource efficient?
The ______ framework suggests that influence in an organization happens through who
is attracted to join the organization, who is selected to join the organization, and who
decides to remain or leave the organization - A-S-A
Human capital refers to _______ - the knowledge, skills, and abilities of people
Jill works for her company in the marketing division. Jill's company is big on teamwork
and empowers team members by encouraging her to reach out to other internal
business partners with whom she can collaborate. Jill feels that she is part of something
cohesive and enjoys working on a team where people matter. Jill works in a _________
culture - ANSWER clan
Organization _____ refers to the shared, "taken-for-granted" assumptions that members
of the organization have which affect the way they act, think, and perceive their
environment - ANSWER culture
,which of the following statement on aging population is incorrect?
A) according to prediction made by US Bureau of Statistics, there will be less than 20%
of the total US Population aged 65 or above
B)aging population will be a mjaor change of context for hrm
C) in 2050, non-hispanic white alone group will have the highest percent of population
that is above 65
D) we will see senior employees in hospitality organizations more often - ANSWER A
__________ is the process for determining what work needs to be done and coming up
with a strategy regarding how positions will be filled - ANSWER workplace planning
Which example illustrates how workplace planning is linked to strategic goals -
ANSWER an organization develops an understanding of the skills necessary to enter a
new industry
the act of determining estimates regarding what specific positions need to be filled and
how to fill them is ________ - ANSWER forecasting
An organization is unable to fill positions because there are an inadequate number of
workers available with the required skills for the jobs. This is known as a _________ -
ANSWER workforce labor shortage
Rick graduated from nursing school 6 months ago and has not been able to find a job.
This may be an indication of a _________ - ANSWER workforce labor surplus
Jackie is a human resource professional and she must decide what type of knowledge
and skills a person should have applying for a certain position. What would she do to
decide? - ANSWER a job analysis
,Steve's job is to develop the pay and reward structure for jobs within his company.
Which of the HR functions will provide the foundation for his decision-making process -
ANSWER job analyses
"take patients blood pressure with stethoscope and blood pressure cuff" is a specific
example of _________ - ANSWER a skill
Julie's bubble personality shined in the interview for a nursing home activity director.
Assuming knowledge, skills, abilities, and other characteristics what is Julie's bubbly
personality? - ANSWER other characteristic
The Bureau of Labor Statistics is responsible for _____ - ANSWER meaduring labor
market activity, working conditions, and price changes in the economy
_________ and hiring managers are the gatekeepers of the hiring process and, in the
best-case scenario, work closely as partners - ANSWER recruiter
________ offers potential applicants a realistic, and sometimes unappeal, view of the
actual job - ANSWER a realistic job preview
The americans with disabilities act prohibits discrimination against applicants with a
disability. How does a human resources manager decide who is qualified? - ANSWER
based on a job analysis
What is an applicant likely assessing if they ask about organization culture - ANSWER
how well they will fit in
Which of the following is Not a "content motivation theory"
A) expectancy theory
B) economic man theory
, C) maslow's hierarchy of needs theory
D) herzberg's two-factor theory - ANSWER A
Which of the following is Not a "process motivation theory"
A) Herzberg's two-factor theory
B) expectancy theory
C) reinforcement theory
D) equity theory - ANSWER A
Michelle and Alice both graduated in May 2017 from UMASS and joined Hotel Fantasy in
June 2017. They are working as a front office agent. Recently, Michelle noticed that she
is being paid 3 dollars less per hour compared to Alice. Michelle feels this is unfair given
that she and Alice have similar qualifications. Which of the following theories best
explained Michelle's feelings? - ANSWER equity theory
Which of the following statement on employees' performance is wrong?
A) employees only need to fulfill in-role performance
B) employees need to perform his/her job according to job description and also need to
go above and beyond
C) in-role performance are specified in job descriptions
D) organizational citizenship behaviors are important forms of contextual performance -
ANSWER A
Which of the following employee behaviors are welcome?
A) organizational citizenship behaviors
B)counterproductive behaviors
C) organizational deviance
