Basic INDOC study guide Questions & Answers

The purpose of the IOM is to provide____ for the flight attendants to perform their _______ with a high degree of safety. - ANSWERSA. Policies and Procedures B. Duties and Responsibilities Flight attendants must sync and download required manual revisions or bulletin to the company manuals app prior to starting their next trip assignment. - ANSWERSTrue What percentage should the eFAD battery be at the beginning of each duty period - ANSWERSAt least 80% What percentage should the eFAD battery be at for the beginning of each flight. - ANSWERS25% A stolen eFAD or accessory will be replaced at no cost to the FA when the replacement request is accompanied by a police report - ANSWERSTrue The IOM has ___ chapters, ___ Appendices, and ___ Attachments. - ANSWERS10, 2, 8 Use of the eFAD for personal use is allowed. - ANSWERSFalse The policies and procedures contained in [the IOM] must be followed. When ____ policy and/or procedure are more restrictive than ____ guidance, _____ policy and/or procedure prevails - ANSWERSCompany, regulatory, company Find the following information in your IOM and fill the applicable chapter/section, attachment, or appendix. A) emergency action principles B) security threat levels C) acronyms, abbreviations, and definitions D) cardiopulmonary resuscitation (CPR) E) sterile flight deck F) unaccompanied minor G) hazardous material labels H) flight attendant briefing I) CRJ 900 next-gen preflight inspection J) individual briefings K) portable halon fire extinguisher operation L) CRJ 200 preflight inspection M) portable electronic device N) US customs declaration form O) regulations quick reference guide P) exit seat criteria Q) CRJ 200 land evacuation duties - ANSWERSA) 03-06 B) attachment 5 C) appendix B D) 03-05 E) 01-43 F) 02-19 G) attachment 3 H) 01-07 I) 09-04 J) 02-08 K) 04-22 L) 07-01 M) 01-34 N) attachment 6 O) appendix a P) attachment 1 Q) 05-19 FAR - ANSWERSFederal Aviation Regulation 91.3 Responsibility and authority of the Pilot in Command - ANSWERS- the pilot in command of an aircraft is directly responsible for, and is the final authority as to, the safe operation of that aircraft 91.17 alcohol or drugs - ANSWERS- no person may act as a crew member or jumpseat rider while under the influence of alcohol or drugs 91.19 Carriage of narcotic drugs, marihuana, and depressant or stimulant drugs or substances. - ANSWERS- no person may operate a civil aircraft within the US with knowledge that narcotic drugs, marijuana and depressant or stimulant drugs or substances as defined in federal or state statutes are carried in the aircraft 91.505 Familiarity with Operating Limitations and Emergency Equipment - ANSWERS- each required member of the crew shall, before beginning a flight, become familiar with the emergency equipment locations and producers for use 119.59 Conducting Test and FAA inspections - ANSWERS- inspections by an approved FAA administrator may take place at any time 121.137 Distribution and availability -manual requirements - ANSWERS• flight attendants are required to keep skywest issued manual up to date and have it accessible when performing their assigned duties 121.285 Carriage of Cargo in Passenger Compartments - ANSWERS• certain baggage/cargo may be carried in approved areas in the aircraft cabin. Limitations apply 1321.306 Portable electronic devices - ANSWERS• no person may operate any portable electronic device that may cause interference with the aircraft's navigation and communications systems 121.309 Emergency Equipment - ANSWERS• all emergency equipment must be regularly inspected as outlined in the IOM. All emergency equipment must be clearly identifiable and ready to the crew 121.310(f) Additional Emergency Equipment - ANSWERS• all emergency exits must be clearly marked and provide a means for passengers to descend to the ground in an emergency. Airplanes must have an emergency lighting system to be used in the event of an emergency. Flashlights must be accessible from each flight attendant seat 121.311 Seats, Safety belts, and Shoulder Harnesses - ANSWERS• use of seat and safety belts fit cabin occupants two years of age and older is required for aircraft movement on the surface, takeoff and landing. Occupants of seats with combined safety belt and shoulder harness must have the belt and harness properly secured about them during takeoff and landings. Seat backs must be upright for takeoff and landing, barring curtain medical reasons 121.317 Passenger information requirements, smoking prohibitions, and additional seat belt requirements - ANSWERS• passengers are required to comply with no smoking/fasten seat belt signs and instructions given by crememebers 121.333 Supplemental oxygen for emergency descent and first aid; turbine engine powered airplanes with pressurized cabins - ANSWERS• Flight attendants are required to show the location and demonstrate the use of the emergency oxygen system. 121.337 Protective Breathing Equipment - ANSWERS• PBEs in the cabin must be checked by flight attendants prior to the first flight of the day and with each aircraft 121.340 Emergency Flotation Means - ANSWERS• Overwater flights are required to be equipped with life preservers for each occupant. The life preservers must be within easy reach of each seated occupant and must be readily removable from the airplane 121.391 flight attendants - ANSWERS• each certificate holder shall provide the minimum amount of flight attendants as specified in the manual. They shall be located closest to required floor level exits and be uniformly distributed throughout the plane for takeoff and landing to provide the most effective egress of passengers in the event of an emergency situation. Flight attendants shall remain seated with seat belts and shoulder harnesses fastened during taxi unless performing safety related duties 121.393 Crewmember requirements at stops where passengers remain onboard - ANSWERS• One half of the minimum crew complement (rounded down) must remain on the aircraft at intermediate stops where customers remain onboard 121.457 Testing for prohibited drugs - ANSWERS• testing for prohibited drugs is required 121.459 Testing for alcohol - ANSWERS• a program for testing crew members for use of alcohol under prohibited circumstances is required 121.542 Flight crewmember duties (sterile cockpit) - ANSWERS• contacting the cockpit during critical phases of flight should be avoided unless in an emergency situation. Critical phases of flight include all ground operations, takeoff and landing. Including all other operations conducted below 10,000 feet when not on cruise altitude 121.547 Admission to the flight deck - ANSWERS•Admission to cockpit by unauthorized persons is prohibited 121.548 Aviation Safety Inspector's Credentials: Admission to Pilot's Compartment - ANSWERS• whenever I'm performing the duties of conducting an inspection, an FAA inspector presents FAA form 110A or a department od defense (DOD) evaluator presents FAA form 110B to the pilot in command, the inspector must be given free and uninterrupted access to the flight deck 121.549 Flying Equipment - ANSWERS• Each crewmember shall, on each flight, have readily available for his/her use a flashlight that is in good working order 121.550 Secret Service Agents - ANSWERS• A US secret service agent assigned to protect a person onboard a skywest airplane is permitted to occupy a cockpit observer seat upon request and presentation of their secret service credentials to the pilot in command 121.570 Airplane evacuation capability - ANSWERS• The aircraft cannot be moved on the surface, take-off or land unless each evacuation device is armed. 121.571 Briefing Passengers Before Takeoff - ANSWERS• each certificate holder operating a customer carrying aircraft shall ensure that all customers are orally briefed by the appropriate crewmember prior to every takeoff on each of the following: smoking, emergency exits, safety belts and flotation means. In addition to the above, any person requiring special assistance shall also be briefed with regards to when, where, and how to exit in the event of an emergency and be asked how he/she can best be assisted in exiting. Printed cards must be provided for each customer to supplement the oral briefing 121.574 Oxygen for Medical Use by Passengers - ANSWERS• customers may be permitted ti carry and operate equipment for the storage, generation or dispensing of oxygen if certain conditions are met 121.575 alcoholic beverages - ANSWERS• service of alcoholic beverages to those who intoxicated, have a weapon, or are escorting a prisoner is prohibited. A verticals holder may not allow any customer to board of that customers appears to be intoxicated. Alcoholic beverages consumed by customers must be served by the carrier 121.576 Retention of Items of Mass in Passenger and Crew Compartments - ANSWERS• the certificate holder must provide and use means to prevent each item of galley equipment and crew baggage from becoming a hazard in an emergent situation 121.577 Stowage of food, beverage, and passenger service equipment during airplane movement on the structure takeoff and landing - ANSWERS• food, beverage or tableware supplies by the carrier cannot be left at a customers seat for takeoff or landing. Each customers food and beverage tray and each serving cart must be secured in its stowed position before an aircraft can move on the surface, takeoff or landing 121.580 Prohibition on interference with crewmembers - ANSWERS• no person may assist, threaten, intimidate, or interfere with a crewmember in the performance of the crew members duties 121.585 *Exit Seating* - ANSWERS• only those customers who are able, without assistance, to activate an emergency exit and to take additional actions necessary to ensure the safe use of that exit in an emergency may be seated in a designated exit seat 121.587 Closing and locking of flight crew compartment door - ANSWERS• the flight deck door must be closed and locked at all times when the aircraft is being operated 121.589 *Carry-on Baggage* - ANSWERS• each customers carry-on bags must be scanned to control the size and amount on board and no customer may board if his/her carryon baggage exceeds the allowance prescribed in the program. A verification of proper carryon baggage exceeds the allowance prescribed in the program. A verification of proper carry on baggage stowage must be conducted by a required crewmember before the entry door can be closed and bags must be properly stowed for takeoff and landing. In addition, stowage methods for flexible canes used by customers who are blind are addressed 121.805 Crewmember training for medical events - ANSWERS• flight attendants must be trained in emergency medical event procedures including crewmember coordination, location, function and operation of emergency medical equipment, and contents of emergency medical kits