1 | P a g e | © copyright 2024/2025 | Grade A+
Cintas Service Sales Rep
Certification Questions and
Answers (100% Pass)
Why is it so important to participate in every Cintas initiative?
✓ Cintas is a growing stable fortune 500 company provides world class
training that enables me to work in a safe environment where I have
control over achieving my financial and professional goals.
How will your participation contribute to your success as well as the success
of Cintas?
✓ Participating in VPP and Smith Driver training keeps me safe and
reduces the amount Cintas pays out in accident claims. Following the
NCNS, EAT process and securing At-risk renewals allows me to retain my
customers and earn additional income (renewal bonus, route volume
commission) Selling Catalog, Charging LR's for lost and damaged
products, and participating in all growth contests provides maximum
value to the customer while giving me the opportunity to give myself a
raise without waiting for an annual review.
What are the 3 tenants of the safety Vision?
Master01 | October, 2024/2025 | Latest update
, 1 | P a g e | © copyright 2024/2025 | Grade A+
✓ Every Cintas location is injury free
✓ Every Cintas partner is engaged in continuously improving
✓ Cintas is widely recognized as one of the worlds leaders in safety and
health performance
What is VPP?
✓ Voluntary protection program
What is safelift?
✓ Size up the load
✓ Assess and plan the job
✓ Firm base of support
✓ Easier with your knees bent
✓ loose grips cause strains
✓ is the load close
✓ flex your legs to left
✓ turn your body, don't twists
What is the most common injury on the route?
Master01 | October, 2024/2025 | Latest update
, 1 | P a g e | © copyright 2024/2025 | Grade A+
✓ The back
What ways have you learned to avoid this happening to you?
✓ Use stretch n' flex to Warm up. use a cart. use safelift techniques.
What is the most common cause of injury?
✓ Slips/Trips/Falls
What ways have you learned to avoid this? (common injuries)
✓ Use non-slip footwear. Use Three points of contact system
What are the 5 keys to smith training?
✓ Aim high in steering
✓ Get the big picture
✓ Keep your eyes moving
✓ leave yourself an out
✓ make sure they see you
How often must you complete the Smith Driver training refresher training?
Master01 | October, 2024/2025 | Latest update
, 1 | P a g e | © copyright 2024/2025 | Grade A+
✓ quarterly
What are the required documents for a driver?
✓ Current medical examiners certificate, Valid Driver's License, Current
vehicle registration, and insurance card
List the items that make-up the pre-trip and post trip vehicle inspection?
✓ Service brakes
✓ Steering mechanism
✓ tires
✓ windshield wipers
✓ Wheels and Rims
✓ Parking brake
✓ lighting and reflectors
✓ horn
✓ mirrors-rear vision
✓ coupling devices
✓ Emergency equipment (fire extinguisher, triangle kit, spare fuses)
Who is on the service support team?
Master01 | October, 2024/2025 | Latest update
Cintas Service Sales Rep
Certification Questions and
Answers (100% Pass)
Why is it so important to participate in every Cintas initiative?
✓ Cintas is a growing stable fortune 500 company provides world class
training that enables me to work in a safe environment where I have
control over achieving my financial and professional goals.
How will your participation contribute to your success as well as the success
of Cintas?
✓ Participating in VPP and Smith Driver training keeps me safe and
reduces the amount Cintas pays out in accident claims. Following the
NCNS, EAT process and securing At-risk renewals allows me to retain my
customers and earn additional income (renewal bonus, route volume
commission) Selling Catalog, Charging LR's for lost and damaged
products, and participating in all growth contests provides maximum
value to the customer while giving me the opportunity to give myself a
raise without waiting for an annual review.
What are the 3 tenants of the safety Vision?
Master01 | October, 2024/2025 | Latest update
, 1 | P a g e | © copyright 2024/2025 | Grade A+
✓ Every Cintas location is injury free
✓ Every Cintas partner is engaged in continuously improving
✓ Cintas is widely recognized as one of the worlds leaders in safety and
health performance
What is VPP?
✓ Voluntary protection program
What is safelift?
✓ Size up the load
✓ Assess and plan the job
✓ Firm base of support
✓ Easier with your knees bent
✓ loose grips cause strains
✓ is the load close
✓ flex your legs to left
✓ turn your body, don't twists
What is the most common injury on the route?
Master01 | October, 2024/2025 | Latest update
, 1 | P a g e | © copyright 2024/2025 | Grade A+
✓ The back
What ways have you learned to avoid this happening to you?
✓ Use stretch n' flex to Warm up. use a cart. use safelift techniques.
What is the most common cause of injury?
✓ Slips/Trips/Falls
What ways have you learned to avoid this? (common injuries)
✓ Use non-slip footwear. Use Three points of contact system
What are the 5 keys to smith training?
✓ Aim high in steering
✓ Get the big picture
✓ Keep your eyes moving
✓ leave yourself an out
✓ make sure they see you
How often must you complete the Smith Driver training refresher training?
Master01 | October, 2024/2025 | Latest update
, 1 | P a g e | © copyright 2024/2025 | Grade A+
✓ quarterly
What are the required documents for a driver?
✓ Current medical examiners certificate, Valid Driver's License, Current
vehicle registration, and insurance card
List the items that make-up the pre-trip and post trip vehicle inspection?
✓ Service brakes
✓ Steering mechanism
✓ tires
✓ windshield wipers
✓ Wheels and Rims
✓ Parking brake
✓ lighting and reflectors
✓ horn
✓ mirrors-rear vision
✓ coupling devices
✓ Emergency equipment (fire extinguisher, triangle kit, spare fuses)
Who is on the service support team?
Master01 | October, 2024/2025 | Latest update
