1.zWhichzskillziszmostzimportantzforzaznursezpreparingztozworkzinzthezpsychiatriczsetting?
a.zHelpfulztransference
b.zSympatheticzlistening
c.zSupportivezconfrontation
d.zTherapeuticzcommunicationz-zCORRECTzANSWER-D
2.zWhenzobservingzandzinterpretingzazpatient'sznonverbalzcommunication,zwhichznursingzconsiderationzisz
important?
a.zPatientszarezusuallyzawarezofztheirznonverbalzcues
b.zVerbalzresponseszarezmorezimportantzthanznonverbalzcues
c.zNonverbalzcueszhavezobviouszmeaningzandzarezeasilyzinterpreted
d.zNonverbalzcueszprovidezsignificantzinformationzbutzmustzbezvalidatedz-zCORRECTzANSWER-D
3.zAzpatientzdiagnosedzwithzschizophrenia,zparanoidztype,zfrequentlyzgetszupzandzwalkszawayzduringzinter
actionszwithzaznurse.zTheznursezcanzbestzincreasezthezpatient'szcomfortzlevelzby:
a.zarrangingzthezchairszsidezbyzside,zaboutz2zfeetzapart
,b.zsittingzatzeyezlevelzacrossztheztablezfromzthezpatient
c.zstandingzazfewzfeetzawayzfromzwherezthezpatientzsits
d.ztalkingzinzthezpatient'szroomzwithzthezdoorzclosedz-zCORRECTzANSWER-B
4.zDuringzazone-on-
onezinteractionzwithztheznurse,zazpatientzfrequentlyzlooksznervouslyzatzthezdoor.zSelectzthezbestzcomment
zbyztheznurseztozthisznonverbalzcue.
a.z"Iznoticezyouzkeepzlookingztowardzthezdoor."
b.z"Thisziszourztimeztogether.zNozoneziszgoingztozinterruptzus."
c.z"Itzlookszaszifzyouzarezeagerztozendzourzdiscussionzforztoday."
d.z"Ifzyouzarezuncomfortablezinzthiszroom,zwezcanzmovezsomeplacezelse."z-zCORRECTzANSWER-A
5.zEffectivezusezofztheznursingzprocessziszdependentzonzcommunicationzthat:
a.ziszstructuredzandzgoal-directed
b.zmeetszthezneedszofzbothzpatientzandznurse
c.ziszspontaneouszandzaffordszmutualzself-disclosure
d.zfosterszemotionalzdistancezbetweenzpatientzandznursez-zCORRECTzANSWER-A
6.zAzpatientziszwithdrawn,zsuspicious,zandzmaintainszphysicalzdistancezfromzstaffzandzotherzpatients.zWhic
hzinterventionzdemonstrateszappropriatezusezofztouchzwithzthiszpatient?
,a.zRefrainingzfromztouch
b.zPattingzthezpatient'szarmzwhenzfearziszexpressed
c.zReachingzoutztozshakezthezpatient'szhandzaszanzinitialzgreeting
d.zPlacingzanzarmzaroundzthezpatient'szshoulderszwhilezwalkingzdownzthezhallz-zCORRECTzANSWER-A
7.zWhenzassessingzazpatient'szsocialzskills,zwhichzremarkzwouldzserveztheznursezbest?
a.z"Itzsoundszaszifzyouzneedztozdevelopzsomezassertivenesszskills."
b.z"Describezanzexamplezofzaztimezwhenzyouzfeltzuncomfortablezinzazsocialzsituation."
c.z"Itzisznotzeasyztozbezassertive.zWezcanzrole-playzsomezsituationsztozgivezyouzpractice."
d.z"Whatzdozyouzplanztozdoztheznextztimezyouzfindzyourselfzinzanzuncomfortablezsocialzsituation?"z-
zCORRECTzANSWER-B
8.zAzpatient'szplanzofzcarezincludeszthisznursingzdiagnosis:zImpairedzverbalzcommunicationzrelatedztozlackz
ofzassertivenesszskills.zTozincludezthezpatientzinzprioritizingzthiszproblem,ztheznursezshouldzsay:
a.z"Whozarezthezpeoplezwithzwhomzyouzarezmostzpassive?"
b.z"Howzimportantziszitzforzyouztozbecomezmorezassertive?"
c.z"Let'szlookzatzhowzwezcanzaddresszthiszproblemztogether."
, d.z"Arezyouzinterestedzinzattendingzthezassertivenesszclass?"z-zCORRECTzANSWER-B
9.zAzpatientzhaszdifficultyzexpressingzangerzappropriately.zTheznursezencourageszthezpatientztozsetzrealistic
zgoalszbyzstating:
a.z"Youzseemztozhavezproblemszexpressingzangerzinzaznonaggressivezway."
b.z"IzthoughtzyouzsoundedzangryzwhenzIztoldzyouzitzwasztimezforzgroup."
c.z"Whatzdozyouzthinkzneedsztozchangezaboutzhowzyouzexpresszanger?"
d.z"Whatzbotherszyouzaboutzyourzactionszwhenzyouzgetzangry?"z-zCORRECTzANSWER-C
10.zAznursezwantsztozprovidezopportunitieszforzazpatientztoztryzoutznew,zmorezassertivezbehaviors.zWhichz
techniquezshouldztheznursezuse?
a.zClarifying
b.zRole-playing
c.zGivingzfeedback
d.zEncouragingzevaluationz-zCORRECTzANSWER-B
11.zTheznurseztellszazpatient,z"Iznoticedzthatzyouzfrownedzwhenzwezdiscussedzyourzrelationshipzwithzyourzf
amily."zWhichzcommunicationztechniquezisztheznursezusing?
a.zClarifying
b.zInterpreting