C484 ORGANIZATIONAL BEHAVIOR AND LEADERSHIP
PRE-ASSESSMENT
Employees A and B work together on the same project team. When the team faces a
complex problem, the team leader usually asks B to generate alternative solutions for
the team to consider. Experience has shown that B is more likely to take initiative, to set
ambitious goals, and to feel that the team can effectively influence its environment.
Employee A tends to do well on jobs that are routine, is plagued with self doubt, and
feels that the team is largely powerless over its environment.
Which statement is correct? - Answers-Employee A exhibits negative core self
evaluation, and employee B exhibits positive core self evaluation
Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer - Answers-Situation, target, and perceiver
A person is broadminded, courageous, and forgiving.
Which type of values are these?
Choose 1 answer - Answers-Instrumental values
An employee enjoys having a large span of responsibility and is motivated to do well
because of personal feelings.
Which stage of the five-stage group development model is characterized by developing
close relationships and cohesiveness?
Choose 1 answer - Answers-Norming
What defines a set of expected behavior patterns attributed to a person occupying a
given position in a social unit?
Choose 1 answer - Answers-Group role
Which type of group is defined by the organization's structure?
Choose 1 answer - Answers-Formal group
, Management has noticed that the quality improvement work group is struggling because
members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Choose 1 answer - Answers-Physically isolate the group
To resolve a conflict between the department staff and the janitorial staff, the
department head informs the department staff of a new policy prohibiting the eating of
food at the desk.
Which kind of reward is this?
Choose 1 answer - Answers-Intrinsic reward
Which theory of motivation focuses on 5 levels of needs, and further separates those
needs by lower-order needs and higher-order needs?
Choose 1 answer - Answers-Maslow's Hierarchy of Needs Theory
Manager A supervises 10 district units with 100 employees and receives $100,000 in
compensation. Manager B supervises 5 district units with 50 employees and also
receives $100,000 in compensation. Manager A is upset by this relationship and is
looking for a new job.
Which theory explains A's motivation to look for a new job?
Choose 1 answer - Answers-Equity theory
A manager challenged an employee to produce an average of 24 assemblies each day
for a week. This production goal was higher than the employee had ever achieved
during any week. The manager gave the employee a tally sheet to mark after each
assembly was completed.
Considering the goal-setting theory of motivation, the manager was counting on which
factors to influence the employee to achieve the production goal?
Choose 1 answer - Answers-Specificity and feedback
Which type of conflict resolution technique does this represent?
Choose 1 answer - Answers-Authoritative command
What is an advantage of a group that is not very cohesive?
PRE-ASSESSMENT
Employees A and B work together on the same project team. When the team faces a
complex problem, the team leader usually asks B to generate alternative solutions for
the team to consider. Experience has shown that B is more likely to take initiative, to set
ambitious goals, and to feel that the team can effectively influence its environment.
Employee A tends to do well on jobs that are routine, is plagued with self doubt, and
feels that the team is largely powerless over its environment.
Which statement is correct? - Answers-Employee A exhibits negative core self
evaluation, and employee B exhibits positive core self evaluation
Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer - Answers-Situation, target, and perceiver
A person is broadminded, courageous, and forgiving.
Which type of values are these?
Choose 1 answer - Answers-Instrumental values
An employee enjoys having a large span of responsibility and is motivated to do well
because of personal feelings.
Which stage of the five-stage group development model is characterized by developing
close relationships and cohesiveness?
Choose 1 answer - Answers-Norming
What defines a set of expected behavior patterns attributed to a person occupying a
given position in a social unit?
Choose 1 answer - Answers-Group role
Which type of group is defined by the organization's structure?
Choose 1 answer - Answers-Formal group
, Management has noticed that the quality improvement work group is struggling because
members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Choose 1 answer - Answers-Physically isolate the group
To resolve a conflict between the department staff and the janitorial staff, the
department head informs the department staff of a new policy prohibiting the eating of
food at the desk.
Which kind of reward is this?
Choose 1 answer - Answers-Intrinsic reward
Which theory of motivation focuses on 5 levels of needs, and further separates those
needs by lower-order needs and higher-order needs?
Choose 1 answer - Answers-Maslow's Hierarchy of Needs Theory
Manager A supervises 10 district units with 100 employees and receives $100,000 in
compensation. Manager B supervises 5 district units with 50 employees and also
receives $100,000 in compensation. Manager A is upset by this relationship and is
looking for a new job.
Which theory explains A's motivation to look for a new job?
Choose 1 answer - Answers-Equity theory
A manager challenged an employee to produce an average of 24 assemblies each day
for a week. This production goal was higher than the employee had ever achieved
during any week. The manager gave the employee a tally sheet to mark after each
assembly was completed.
Considering the goal-setting theory of motivation, the manager was counting on which
factors to influence the employee to achieve the production goal?
Choose 1 answer - Answers-Specificity and feedback
Which type of conflict resolution technique does this represent?
Choose 1 answer - Answers-Authoritative command
What is an advantage of a group that is not very cohesive?
