Questions and Answers 2024/2025
|Graded A|
What is the purpose of Service Quality Reports in Dynatrace?
To provide a comprehensive view of service performance across the entire environment.
What are the key components of Service Quality Reports?
Overall Dynatrace Score, Application Score, Services Score, and Infrastructure Score.
How is the Application Score calculated in Dynatrace?
Based on the Apdex rating and the percentage of user actions unaffected by issues.
What does the Infrastructure Score represent?
The percentage of time during which hosts in your environment operate without problems.
How frequently are Service Quality Reports generated in Dynatrace?
Every Sunday at midnight.
What steps are needed to subscribe to Service Quality Reports?
Navigate to Reports, select the desired report, click the browse button (…), and choose
"Subscribe."
1
,How can a Dynatrace user share Service Quality Reports with others?
Select Reports, open the desired report, click the browse button (…), and choose "Share" to
generate a link.
What is the role of automated baselines in Dynatrace?
They dynamically adapt to changing reference values over time, such as response times and
error rates.
How are built-in static thresholds used in Dynatrace?
They are used for detecting infrastructure events like high CPU or low disk space.
Can user-defined static thresholds override automated baselining in Dynatrace?
Yes, custom static thresholds can replace detected baselines for specific metrics.
Where can user-defined static thresholds be configured?
In the Anomaly Detection settings.
What dimensions are used in application baselining in Dynatrace?
User Action, Geolocation, Browser, and Operating System (OS).
When are slowdown events triggered in Dynatrace?
When the typical response times for either the median or 90th percentile degrade.
2
, What reference values are collected for service response times in Dynatrace?
The median and 90th percentile response times.
How long do applications need to run before alerting on traffic spikes and drops?
At least one full week.
What is the predefined static threshold for CPU saturation in Dynatrace?
CPU usage higher than 95% for 3 out of 5 one-minute intervals.
What is the typical alert threshold for network utilization in Dynatrace?
Alert if traffic utilization exceeds 90% in 3 out of 5 one-minute intervals.
How soon does Dynatrace alert on static threshold breaches?
Alerts are triggered immediately without any learning period.
What data retention period applies to services in Dynatrace SaaS environments?
Distributed trace and code insights are retained for 10 days.
How long are Real User Monitoring (RUM) session replays stored in Dynatrace?
RUM session replays are stored for 35 days, configurable in both SaaS and Managed
environments.
3