CAPP Practice Exam Questions And Answers 2024
Updated Solutions
The new parking garage manager notices metal bars exposed in the garage deck in many places. What is the
first step the manager should take? ANS Check to see if a program for garage deck structural evaluation
and repairs is in place.
When conducting a financial feasibility sensitivity analysis, management determined what as the best long
term choice? ANS Choose a method of financing based on the owners resources in the proforma.
What is the first factor considered when determining if a concert should be held at a university athletic venue?
ANS Verify the day of week and time of day does not conflict with another event.
How many van-accessible spaces are required for a newly-constructed parking facility for a hospital outpatient
facility with 500 parking spaces? ANS 50
What type of payment technology provides transient customers flexibility when paying hourly parking,
monthly parking, or taking care of a lost ticket? ANS License plate recognition technology
What action should be taken by the parking staff if someone is trapped in a parking deck elevator? ANS
Call for emergency elevator assistance and wait with the customer.
How can you increase visibility if ceiling lights produce glare? ANS Offset the fixture from the direct line-
of-sight
What is a key consideration when considering parking garage design for an aging urban center undergoing
revitalization? ANS Historic preservation of existing structures, and architectural continuity with the
surrounding area.
What is a primary advantage of wireless sensing devices? ANS They can be accessed through a centralized
monitor.
Who should be provided with high visibility clothing meeting ANSI Standard 107 for Class 1, 2, and 3 risk
exposure? ANS Personnel working near vehicular traffic.
, The director of parking is interviewing candidates for a meter collector position. The collection dates and times
will require the employee to work any of the seven days of the week. Based on these criteria of the job, what is
an acceptable question to ask? ANS Are you able to arrive to work on time for any scheduled day?
What should management do as a result of a municipality parking enforcement team reporting frequent slip
and fall injuries due to frequent snow and ice storms? ANS Purchase snow cleats for all parking
enforcement staff and require they be worn whenever icy conditions exist.
What should a parking authority do if they want to move away from issuing parking citations and encourage
parking compliance? ANS Provide consistent parking enforcement.
A municipal parking authority is purchasing a new parking software management system. What is the source
of the primary funding if the up-front cost of the system will be included in the City's overall capital budget?
ANS Municipal bonds.
What is the purpose of strategic planning under normal operations? ANS Maintain, enhance and increase
best practices.
What do you need to do to prepare for a safe and orderly exist of commuters from a large university campus in
the event of a predicted snow storm state of emergency? ANS Enact the established emergency plan,
inform emergency responders, university authorities, and make a public service announcement.
What factor is the most difficult challenge for way-finding in large parking structures? ANS Poor visibility
and blind spots within a structure across multiple floors.
What is purpose of an external audit? ANS Review the accuracy of financial records and accounting and
procedural practices.
How can parking managers gather feedback from stakeholders? ANS Online customer satisfaction surveys.
What daily accounting detail must be reconciled to prevent parking revenue shortages? ANS Money
collected from the customer to the transaction register receipts
What does a new parking structure manager in a northern climate want to minimize? ANS Frequently
using 70% salt 30% sand mixture in winter months
Updated Solutions
The new parking garage manager notices metal bars exposed in the garage deck in many places. What is the
first step the manager should take? ANS Check to see if a program for garage deck structural evaluation
and repairs is in place.
When conducting a financial feasibility sensitivity analysis, management determined what as the best long
term choice? ANS Choose a method of financing based on the owners resources in the proforma.
What is the first factor considered when determining if a concert should be held at a university athletic venue?
ANS Verify the day of week and time of day does not conflict with another event.
How many van-accessible spaces are required for a newly-constructed parking facility for a hospital outpatient
facility with 500 parking spaces? ANS 50
What type of payment technology provides transient customers flexibility when paying hourly parking,
monthly parking, or taking care of a lost ticket? ANS License plate recognition technology
What action should be taken by the parking staff if someone is trapped in a parking deck elevator? ANS
Call for emergency elevator assistance and wait with the customer.
How can you increase visibility if ceiling lights produce glare? ANS Offset the fixture from the direct line-
of-sight
What is a key consideration when considering parking garage design for an aging urban center undergoing
revitalization? ANS Historic preservation of existing structures, and architectural continuity with the
surrounding area.
What is a primary advantage of wireless sensing devices? ANS They can be accessed through a centralized
monitor.
Who should be provided with high visibility clothing meeting ANSI Standard 107 for Class 1, 2, and 3 risk
exposure? ANS Personnel working near vehicular traffic.
, The director of parking is interviewing candidates for a meter collector position. The collection dates and times
will require the employee to work any of the seven days of the week. Based on these criteria of the job, what is
an acceptable question to ask? ANS Are you able to arrive to work on time for any scheduled day?
What should management do as a result of a municipality parking enforcement team reporting frequent slip
and fall injuries due to frequent snow and ice storms? ANS Purchase snow cleats for all parking
enforcement staff and require they be worn whenever icy conditions exist.
What should a parking authority do if they want to move away from issuing parking citations and encourage
parking compliance? ANS Provide consistent parking enforcement.
A municipal parking authority is purchasing a new parking software management system. What is the source
of the primary funding if the up-front cost of the system will be included in the City's overall capital budget?
ANS Municipal bonds.
What is the purpose of strategic planning under normal operations? ANS Maintain, enhance and increase
best practices.
What do you need to do to prepare for a safe and orderly exist of commuters from a large university campus in
the event of a predicted snow storm state of emergency? ANS Enact the established emergency plan,
inform emergency responders, university authorities, and make a public service announcement.
What factor is the most difficult challenge for way-finding in large parking structures? ANS Poor visibility
and blind spots within a structure across multiple floors.
What is purpose of an external audit? ANS Review the accuracy of financial records and accounting and
procedural practices.
How can parking managers gather feedback from stakeholders? ANS Online customer satisfaction surveys.
What daily accounting detail must be reconciled to prevent parking revenue shortages? ANS Money
collected from the customer to the transaction register receipts
What does a new parking structure manager in a northern climate want to minimize? ANS Frequently
using 70% salt 30% sand mixture in winter months
