CTE 100 Practice Assessment
Comprehensive Questions
A customer is talking excessively on the telephone and the customer line is growing.
If a customer calls and asks for a friend's account balance, how should the teller
respond? - ✔ ✔ Tell her this information is only given to the person on the account.
If a familiar customer calls to ask for her account balance while you are processing a
transaction for another customer, what should you do? - ✔ ✔ Ask her to hold or ask her if you can
call her later.
If an investor's financial goal is to preserve an inheritance, what would be an appropriate
investment? - ✔ ✔ Certificate of deposit
If economic experts are predicting a depression in China, what is a likely investment for a
conservative Chinese investor? - ✔ ✔ U.S. government bonds
What is the BEST way to end the call? - ✔ ✔ Excuse me, Mrs Jones. Can help you with anything else
today? If not, thank you, and have a
wonderful day.
Alajandra would like to get the best interest rate possible for her home loan. Her financial
adviser told her the rate will depend on her credit history. What is the best way for
Alajandra to improve her credit history? - ✔ ✔ Maintain reasonable amounts of unused credit.
Alexis has come up with a great new device to hang her purse underneath a restaurant
table, safe from people passing by and off the dirty floor. She wants to create a website
and bring it to market. In this case, which important entrepreneurial trait BEST describes
Alexis? - ✔ ✔ Innovator
Based on the chart, which company has shown the greatest PERCENTAGE of growth
throughout its 52-week history? - ✔ ✔ Whichever goes up the most, the fastest
Based on the Rule of 72, if an investor can earn 9 % on an investment, approximately
, how long will it take to double in value? - ✔ ✔ 8 years
Carlos has just purchased his first vehicle. Who can Carlos contact to learn about various
types of insurance, insurance agents, the process of filing a complaint, and where to shop
for insurance? - ✔ ✔ State Department of Insurance
Charles has set aside $15,000 for the downpayment on a new home. He is transferring to
a new job in 8 months and will need the money once he moves. Until then, what is the
BEST place for his money? - ✔ ✔ Bank savings account
How can an unsatisfied customer affect business? - ✔ ✔ Negative financial impact
How does the bank determine it is balanced at the end of the day's transactions? - ✔ ✔ Debits equal
credits
In a financial institution, what is the term for having more than one employee complete a
transaction procedure? - ✔ ✔ Dual-control
In addition to a company's profitability, industry information, and world events, what
determines a company's stock price? - ✔ ✔ Economic trends
In what type of mortgage can the rate be changed after a specified period of time? - ✔ ✔ Adjustable
rate mortgage
John has inherited $75K and is concerned about depositing the money in his Bank of
America account due to the recent financial crisis. What agency guarantees that John's
money is secure? - ✔ ✔ FDIC
John slips on a wet spot on the floor of the local store and breaks his leg. What type of
insurance will cover John's injury? - ✔ ✔ Liability
Karen's family wants a fund for emergencies. Which is the LEAST beneficial place for
them to keep their resources? - ✔ ✔ Down payment of a house
Mackenzie has $500 in her checking account and $1,500 in her savings account. Her car
is valued at $3,000 and she has a $1,500 loan. What is Mackenzie's net worth? - ✔ ✔ $3,500
Megan opens a deposit account and is informed about fees, rates, and disclosures. What
Comprehensive Questions
A customer is talking excessively on the telephone and the customer line is growing.
If a customer calls and asks for a friend's account balance, how should the teller
respond? - ✔ ✔ Tell her this information is only given to the person on the account.
If a familiar customer calls to ask for her account balance while you are processing a
transaction for another customer, what should you do? - ✔ ✔ Ask her to hold or ask her if you can
call her later.
If an investor's financial goal is to preserve an inheritance, what would be an appropriate
investment? - ✔ ✔ Certificate of deposit
If economic experts are predicting a depression in China, what is a likely investment for a
conservative Chinese investor? - ✔ ✔ U.S. government bonds
What is the BEST way to end the call? - ✔ ✔ Excuse me, Mrs Jones. Can help you with anything else
today? If not, thank you, and have a
wonderful day.
Alajandra would like to get the best interest rate possible for her home loan. Her financial
adviser told her the rate will depend on her credit history. What is the best way for
Alajandra to improve her credit history? - ✔ ✔ Maintain reasonable amounts of unused credit.
Alexis has come up with a great new device to hang her purse underneath a restaurant
table, safe from people passing by and off the dirty floor. She wants to create a website
and bring it to market. In this case, which important entrepreneurial trait BEST describes
Alexis? - ✔ ✔ Innovator
Based on the chart, which company has shown the greatest PERCENTAGE of growth
throughout its 52-week history? - ✔ ✔ Whichever goes up the most, the fastest
Based on the Rule of 72, if an investor can earn 9 % on an investment, approximately
, how long will it take to double in value? - ✔ ✔ 8 years
Carlos has just purchased his first vehicle. Who can Carlos contact to learn about various
types of insurance, insurance agents, the process of filing a complaint, and where to shop
for insurance? - ✔ ✔ State Department of Insurance
Charles has set aside $15,000 for the downpayment on a new home. He is transferring to
a new job in 8 months and will need the money once he moves. Until then, what is the
BEST place for his money? - ✔ ✔ Bank savings account
How can an unsatisfied customer affect business? - ✔ ✔ Negative financial impact
How does the bank determine it is balanced at the end of the day's transactions? - ✔ ✔ Debits equal
credits
In a financial institution, what is the term for having more than one employee complete a
transaction procedure? - ✔ ✔ Dual-control
In addition to a company's profitability, industry information, and world events, what
determines a company's stock price? - ✔ ✔ Economic trends
In what type of mortgage can the rate be changed after a specified period of time? - ✔ ✔ Adjustable
rate mortgage
John has inherited $75K and is concerned about depositing the money in his Bank of
America account due to the recent financial crisis. What agency guarantees that John's
money is secure? - ✔ ✔ FDIC
John slips on a wet spot on the floor of the local store and breaks his leg. What type of
insurance will cover John's injury? - ✔ ✔ Liability
Karen's family wants a fund for emergencies. Which is the LEAST beneficial place for
them to keep their resources? - ✔ ✔ Down payment of a house
Mackenzie has $500 in her checking account and $1,500 in her savings account. Her car
is valued at $3,000 and she has a $1,500 loan. What is Mackenzie's net worth? - ✔ ✔ $3,500
Megan opens a deposit account and is informed about fees, rates, and disclosures. What
