GEB 3213 Exam 5 - Trammell FINAL
EXAM QUESTIONS AND 100%
A
CORRECT ANSWERS 2024 GRADED A+
VI
TU
What are approaches to communication dictated by? - ANSWER Cultural
IS
contexts - the cultural norms
M
Why does the US prefer the direct approach? - ANSWER Because we value
sincerity and openness.
O
The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________ fashion. - ANSWER
A
Linear
chronological & narrative
N
What is unique about the indirect approach in regards to other cultures? (2) -
JP
ANSWER 1. Point Not at beginning
2. Prioritizes vital cultural norms.
Indirectness may include what? (5) - ANSWER 1. Deliberate use of ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
,5. Hierarchy in business
Why is ambiguity used in the indirect approach? (5) - ANSWER 1. Takes
pressure of responsibility off the reader/writer.
2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and skill to the reader.
5. Suggest reader to pay attention to whats not said
A
What is paralanguage? - ANSWER Vocal Qualifiers and Vocalizations.
VI
List some vocal qualifiers. - ANSWER Pitch, volume, velocity
TU
List some vocalizations. - ANSWER Non-word vocalizers and fillers
i.e. "uh-huh"
IS
How does the US view high pitch?
How does the French? - ANSWER US: Speaker is uncertain/doubtful
M
It it typical.
O
How can nonword vocalizers be misinterpreted? - ANSWER US "uh-huh" is
good but in Japan it means Yes
A
How is eye contact seen in the US?
N
In Japan? - ANSWER US: Honesty
JP
Japan: Invasion of privacy; rude
What is different in regards to gestures between the US, Japanese and Middle
Eastern business culture? - ANSWER Middle East:Use very large gestures,
touch listener,
US: not as expressive, still uses forceful gestures (drumming to underline point)
, Japan: Very few gestures
What are the different categories of nonverbals? (5) - ANSWER 1. Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics
A
What are some other nonverbal considerations we should make in meeting with
people from other countries? (4) - ANSWER 1. Use of office space
VI
2. Silence
3. Greetings
TU
4. Personal space
What is chronemics? - ANSWER A culture's attitudes and perceptions of time.
IS
What are the different views of chronemics? - ANSWER Monochronic and
polychronic
M
What is the monochronic view? - ANSWER Time is seen as linear and work is
seen as a task by task accomplishment within a time frame.
O
What is the polychronic view? - ANSWER Time is seen as elastic and
A
open-ended.
Doing several important tasks simultaneously
N
Which countries are monochronic and polychronic? - ANSWER M: US, North
JP
America
P: South & Central America, Mediterranean, Middle East
Which countries take time commitments very seriously? - ANSWER 1. US
2. Northern Europe
3. Asia
4. German
5. Swiss
EXAM QUESTIONS AND 100%
A
CORRECT ANSWERS 2024 GRADED A+
VI
TU
What are approaches to communication dictated by? - ANSWER Cultural
IS
contexts - the cultural norms
M
Why does the US prefer the direct approach? - ANSWER Because we value
sincerity and openness.
O
The US business culture favors _______ thinking.
We prefer things explained in a ______ & _________ fashion. - ANSWER
A
Linear
chronological & narrative
N
What is unique about the indirect approach in regards to other cultures? (2) -
JP
ANSWER 1. Point Not at beginning
2. Prioritizes vital cultural norms.
Indirectness may include what? (5) - ANSWER 1. Deliberate use of ambiguity
2. Elaborate courtesy and graciousness in wording
3. Meaning carried with message's context
4. Digressions
,5. Hierarchy in business
Why is ambiguity used in the indirect approach? (5) - ANSWER 1. Takes
pressure of responsibility off the reader/writer.
2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and skill to the reader.
5. Suggest reader to pay attention to whats not said
A
What is paralanguage? - ANSWER Vocal Qualifiers and Vocalizations.
VI
List some vocal qualifiers. - ANSWER Pitch, volume, velocity
TU
List some vocalizations. - ANSWER Non-word vocalizers and fillers
i.e. "uh-huh"
IS
How does the US view high pitch?
How does the French? - ANSWER US: Speaker is uncertain/doubtful
M
It it typical.
O
How can nonword vocalizers be misinterpreted? - ANSWER US "uh-huh" is
good but in Japan it means Yes
A
How is eye contact seen in the US?
N
In Japan? - ANSWER US: Honesty
JP
Japan: Invasion of privacy; rude
What is different in regards to gestures between the US, Japanese and Middle
Eastern business culture? - ANSWER Middle East:Use very large gestures,
touch listener,
US: not as expressive, still uses forceful gestures (drumming to underline point)
, Japan: Very few gestures
What are the different categories of nonverbals? (5) - ANSWER 1. Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics
A
What are some other nonverbal considerations we should make in meeting with
people from other countries? (4) - ANSWER 1. Use of office space
VI
2. Silence
3. Greetings
TU
4. Personal space
What is chronemics? - ANSWER A culture's attitudes and perceptions of time.
IS
What are the different views of chronemics? - ANSWER Monochronic and
polychronic
M
What is the monochronic view? - ANSWER Time is seen as linear and work is
seen as a task by task accomplishment within a time frame.
O
What is the polychronic view? - ANSWER Time is seen as elastic and
A
open-ended.
Doing several important tasks simultaneously
N
Which countries are monochronic and polychronic? - ANSWER M: US, North
JP
America
P: South & Central America, Mediterranean, Middle East
Which countries take time commitments very seriously? - ANSWER 1. US
2. Northern Europe
3. Asia
4. German
5. Swiss
