and Answers |100% Correct| Latest
Version 2024/2025
What is the primary purpose of quality management?
To ensure products or services meet customer expectations and regulatory requirements.
Which of the following is a key component of Total Quality Management (TQM)?
Continuous improvement.
What does the acronym MSSC stand for?
Manufacturing Skill Standards Council.
What is the significance of customer satisfaction in quality management?
It is essential for long-term business success and repeat business.
Which of the following is a principle of quality management?
Involvement of people at all levels.
What is a quality audit?
A systematic examination of a quality system to determine its effectiveness.
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, Which tool is commonly used for identifying quality issues?
Fishbone diagram (Ishikawa diagram).
What does ISO 9001 focus on?
Quality management systems and continuous improvement.
What is the role of leadership in quality management?
To establish a vision and foster a culture of quality.
Which methodology is used to improve process efficiency and reduce waste?
Six Sigma.
What is the concept of "conformance to requirements"?
Ensuring that products meet specified standards and criteria.
Which of the following best describes a quality policy?
A formal statement outlining an organization's commitment to quality.
What is a corrective action?
A process to eliminate the cause of a detected nonconformity.
Which tool is often used to prioritize quality issues?
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