2024 Fall Exam |100% Correct
What is the primary goal of quality management in manufacturing?
To ensure products meet specified standards and customer expectations.
Which quality tool is used to identify the root cause of a problem?
Fishbone diagram.
Inspection data requires for making effective manufacturing decisions:
Accurate data
What does the acronym SPC stand for in quality management?
Statistical Process Control.
What is the purpose of a control chart?
To monitor process variation over time.
In quality management, what is meant by "continuous improvement"?
Ongoing efforts to enhance products, services, or processes.
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,What is the significance of ISO 9001 certification?
It demonstrates an organization’s commitment to quality management principles.
What does TQM stand for?
Total Quality Management.
What is the role of a quality assurance team in manufacturing?
To develop and implement processes that ensure product quality.
Which document outlines the quality standards for a specific project or product?
Quality Management Plan.
What is the purpose of a quality audit?
To assess compliance with quality standards and identify areas for improvement.
In quality control, what does "defect" refer to?
A failure to meet a specified requirement.
What is the main objective of a corrective action process?
To eliminate the root cause of nonconformities.
What is a benchmark in quality management?
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, A standard or reference point used for comparison.
What role do employees play in quality management?
They are integral to maintaining and improving quality standards.
Which tool is often used for process mapping in quality management?
Flowchart.
What does the term "Six Sigma" refer to?
A set of techniques aimed at process improvement and reduction of defects.
What is the difference between quality assurance and quality control?
Quality assurance focuses on processes, while quality control focuses on output.
What is a quality standard?
A defined set of criteria that a product or service must meet.
How does effective communication impact quality management?
It ensures that everyone understands quality expectations and standards.
What is the purpose of employee training in quality management?
To equip employees with the skills and knowledge needed to maintain quality.
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