NE-BC Certification Review with Complete Solutions
2024/2025
Autocratic Leader - Correct Answer Use coercion, authority, punishment and power to control
subordinates (external control)
Democratic Leader - Correct Answer Drive subordinates to influence change through participation,
involvement in goal setting and collaboration (external control)
Permissive/Laissez-Faire Leader - Correct Answer Hands-off approach, assume that people are able
to make their own decisions (belief that inspiration to change is internal)
Bureaucratic Leaders - Correct Answer Rely on organizational policies and rules to influence behavior
of subordinates (belief that inspiration to change is internal)
Transactional Leadership - Correct Answer Both manager and employee benefit from their
relationship and interactions are meant to achieve balance
Transformational Leadership - Correct Answer Encourages supportive trust and self-actualization for
all employees. Leader transform the organization through change, encourages risk-taking. Magnet
program is based on this type of leadership
Connective Leadership - Correct Answer Ability to bring others together as a means of effecting
change. Leaders realize that the whole is greater the the sum of it's parts - achieve results through
collaboration, cooperation, coordination and collegiality
Sole Proprietor - Correct Answer One individual business owner
Partnership - Correct Answer Two or more individuals as owners - can be general (shared equally) or
limited (one or more partners terms are limited, does not have full management responsibility)
Chain of Command - Correct Answer Each unit within an organization is connected to another,
reporting relationships are constrained, with each subsequent layer reporting administratively to the
one immediately above it
Unity of Command - Correct Answer Each subordinate is accountable to only one superior
,Span of Control - Correct Answer Defines the scope of responsibility given to a supervisor/manager.
Responsibilities are divided so that goals are accomplished without undue burden to one person or a
unit
Fair Labor Standards Act - Correct Answer Sets standards for minimum wage, record keeping, OT and
child labor
FMLA - Correct Answer Unpaid time off and job protection for 12 weeks for medical or family reasons
Federal Wage Garnishment Law - Correct Answer restricts the amount of the paycheck that can be
used to pay off a debt, and protects workers from being fired
Civil Rights Act of 1964 - Correct Answer outlawed discrimination based on race, color, religion, sex,
or national origin
ADA Act - Correct Answer Prevents discrimination against qualified individuals with disabilities and
requires reasonable accommodations
OSHA - Occupational Safety and Health Administration - Correct Answer Requires safeguards to
prevent occupational exposure and infection control policies (exposure control plan, universal
precautions, sharps disposal, training, exposure evaluation/treatment, Hep B vaccine for healthcare
workers
Workers Compensation - Correct Answer 3 types of benefits for those injured on the job - cash for
lost wages, reimbursement for medical costs, death benefits to survivors (provides immunity for
further liability as accepting benefits waives right to sue)
OBRA - Omnibus Budget Reconciliation Act of 1987 - Correct Answer Includes nursing home reform
amendments - establishes guidelines for SNFs - physical/mental assessments on admission, 1 year
and with change - 24 hour nursing, nurse aid training, rehab, provider visit every 30 days for the first
3 months and then every 90 days
Ombudsman Program - Correct Answer Part of the Older Americans Act OOA, providing services to
residents of nursing homes to ensure care meets standards
, EMTLA - Emergency Medical Treatment Act (and active labor) - Correct Answer Requires stabilization
of patient with emergency conditions or active labor prior to transfer - transfer is indicated if
specialty services are not available - initial screening must be completed before asking for insurance
info and patient must be stable for transport
Collective Bargaining - Correct Answer Negotiations between representatives of labor unions and
management to determine pay and acceptable working conditions.
Distributive Bargaining - Correct Answer Competitive process in which one side wins and the other
loses (zero-sum, win-lose)
Integrative Bargaining - Correct Answer Collaborative process (win-win)
Mixed Bargaining - Correct Answer Combines aspects of distributive and integrative bargaining
Job Description - Correct Answer Describes the duties, responsibilities and skills required for a
position
Just Culture - Correct Answer The practice of looking at the bigger picture to determine systemic
faults leading to errors, the need to change the system rather than blaming one individual
Matrix Organizational Chart - Correct Answer Management listed at the top and each department
listed on an equal basis
Horizontal Organizational Chart - Correct Answer Similar to matrix, and department managers are
fairly autonomous
Committee Structure Organizational Chart - Correct Answer Executive committee and subcommittees
with responsibility for projects, departments or concerns
Ad Hoc Committees - Correct Answer Temporary committees formed to carry out a specific project
Span of Control - Correct Answer Number of individuals a person supervises, most useful in a
hierarchical organization with clear chain of command
2024/2025
Autocratic Leader - Correct Answer Use coercion, authority, punishment and power to control
subordinates (external control)
Democratic Leader - Correct Answer Drive subordinates to influence change through participation,
involvement in goal setting and collaboration (external control)
Permissive/Laissez-Faire Leader - Correct Answer Hands-off approach, assume that people are able
to make their own decisions (belief that inspiration to change is internal)
Bureaucratic Leaders - Correct Answer Rely on organizational policies and rules to influence behavior
of subordinates (belief that inspiration to change is internal)
Transactional Leadership - Correct Answer Both manager and employee benefit from their
relationship and interactions are meant to achieve balance
Transformational Leadership - Correct Answer Encourages supportive trust and self-actualization for
all employees. Leader transform the organization through change, encourages risk-taking. Magnet
program is based on this type of leadership
Connective Leadership - Correct Answer Ability to bring others together as a means of effecting
change. Leaders realize that the whole is greater the the sum of it's parts - achieve results through
collaboration, cooperation, coordination and collegiality
Sole Proprietor - Correct Answer One individual business owner
Partnership - Correct Answer Two or more individuals as owners - can be general (shared equally) or
limited (one or more partners terms are limited, does not have full management responsibility)
Chain of Command - Correct Answer Each unit within an organization is connected to another,
reporting relationships are constrained, with each subsequent layer reporting administratively to the
one immediately above it
Unity of Command - Correct Answer Each subordinate is accountable to only one superior
,Span of Control - Correct Answer Defines the scope of responsibility given to a supervisor/manager.
Responsibilities are divided so that goals are accomplished without undue burden to one person or a
unit
Fair Labor Standards Act - Correct Answer Sets standards for minimum wage, record keeping, OT and
child labor
FMLA - Correct Answer Unpaid time off and job protection for 12 weeks for medical or family reasons
Federal Wage Garnishment Law - Correct Answer restricts the amount of the paycheck that can be
used to pay off a debt, and protects workers from being fired
Civil Rights Act of 1964 - Correct Answer outlawed discrimination based on race, color, religion, sex,
or national origin
ADA Act - Correct Answer Prevents discrimination against qualified individuals with disabilities and
requires reasonable accommodations
OSHA - Occupational Safety and Health Administration - Correct Answer Requires safeguards to
prevent occupational exposure and infection control policies (exposure control plan, universal
precautions, sharps disposal, training, exposure evaluation/treatment, Hep B vaccine for healthcare
workers
Workers Compensation - Correct Answer 3 types of benefits for those injured on the job - cash for
lost wages, reimbursement for medical costs, death benefits to survivors (provides immunity for
further liability as accepting benefits waives right to sue)
OBRA - Omnibus Budget Reconciliation Act of 1987 - Correct Answer Includes nursing home reform
amendments - establishes guidelines for SNFs - physical/mental assessments on admission, 1 year
and with change - 24 hour nursing, nurse aid training, rehab, provider visit every 30 days for the first
3 months and then every 90 days
Ombudsman Program - Correct Answer Part of the Older Americans Act OOA, providing services to
residents of nursing homes to ensure care meets standards
, EMTLA - Emergency Medical Treatment Act (and active labor) - Correct Answer Requires stabilization
of patient with emergency conditions or active labor prior to transfer - transfer is indicated if
specialty services are not available - initial screening must be completed before asking for insurance
info and patient must be stable for transport
Collective Bargaining - Correct Answer Negotiations between representatives of labor unions and
management to determine pay and acceptable working conditions.
Distributive Bargaining - Correct Answer Competitive process in which one side wins and the other
loses (zero-sum, win-lose)
Integrative Bargaining - Correct Answer Collaborative process (win-win)
Mixed Bargaining - Correct Answer Combines aspects of distributive and integrative bargaining
Job Description - Correct Answer Describes the duties, responsibilities and skills required for a
position
Just Culture - Correct Answer The practice of looking at the bigger picture to determine systemic
faults leading to errors, the need to change the system rather than blaming one individual
Matrix Organizational Chart - Correct Answer Management listed at the top and each department
listed on an equal basis
Horizontal Organizational Chart - Correct Answer Similar to matrix, and department managers are
fairly autonomous
Committee Structure Organizational Chart - Correct Answer Executive committee and subcommittees
with responsibility for projects, departments or concerns
Ad Hoc Committees - Correct Answer Temporary committees formed to carry out a specific project
Span of Control - Correct Answer Number of individuals a person supervises, most useful in a
hierarchical organization with clear chain of command
