Man 320 exam 2 with comprehensive Questions and Answers
When a team achieves its performance goals regarding quantity, quality, and timeliness of work
results, the __________ characteristic of team effectiveness is being demonstrated.✔️✔️task
performance
The potential advantages of group decision making include more knowledge and expertise being
applied to the problem, more alternatives being considered, greater understanding and
acceptance of the final decision, and more commitment among group members to making the
final decision work.✔️✔️True
Groupthink can be avoided by doing all of the following EXCEPT:✔️✔️having the leader express
his/her preference for a particular course of action.
Groupthink can be avoided by doing all of the following✔️✔️assigning the role of critical
evaluator to each group member.
creating subgroups that each work on the same problem.
inviting outside experts to observe and react to group processes.
writing alternative scenarios for the intentions of competing groups.
The five stages of team development are forming, storming, norming, performing, and
adjourning.✔️✔️True
Having the formal authority to approve or deny employees requests for job transfers, equipment
purchases, overtime, or personal time off are examples of a manager's legitimate power.✔️✔️True
In today's environment, research shows that managers and team leaders spend relatively little
time dealing with conflicts.✔️✔️False
, Which of the following are the main processes that lead to team effectiveness?✔️✔️Effort,
knowledge, and strategy
Considering the framework outlined in the McGinn and Lingo article, the three types of power
you can use to resolve tension are:✔️✔️Positional, personal, and relational
Len emphasizes cooperation and assertiveness in dealing with conflict situations in his
department. Differences are worked through together so that everybody's concerns are addressed
and everyone gains something in the end. Len uses which conflict management
style?✔️✔️Collaboration
Ralph makes it a point to always offer help in technical areas in which he is skilled and
knowledgeable. His subordinates trust his judgment, and follow his direction. What type of
power is Ralph exerting?✔️✔️Expert power
All of the following are types of position power✔️✔️reward power.
coercive power.
information power.
legitimate power.
The team decision technique of __________ asks everyone to respond individually and in
writing to a basic question such as: 'What should be done to improve the effectiveness of this
work team?'✔️✔️nominal group technique
Which statement about self-managing teams is most accurate?✔️✔️They should let members plan
and control their own work
If you heard from an employee of a local bank, "it's tradition here for us to stand up and defend
the bank hen someone criticizes it," you could assume that the bank employees had strong
_________ norms.✔️✔️organizational and personal pride
When a team achieves its performance goals regarding quantity, quality, and timeliness of work
results, the __________ characteristic of team effectiveness is being demonstrated.✔️✔️task
performance
The potential advantages of group decision making include more knowledge and expertise being
applied to the problem, more alternatives being considered, greater understanding and
acceptance of the final decision, and more commitment among group members to making the
final decision work.✔️✔️True
Groupthink can be avoided by doing all of the following EXCEPT:✔️✔️having the leader express
his/her preference for a particular course of action.
Groupthink can be avoided by doing all of the following✔️✔️assigning the role of critical
evaluator to each group member.
creating subgroups that each work on the same problem.
inviting outside experts to observe and react to group processes.
writing alternative scenarios for the intentions of competing groups.
The five stages of team development are forming, storming, norming, performing, and
adjourning.✔️✔️True
Having the formal authority to approve or deny employees requests for job transfers, equipment
purchases, overtime, or personal time off are examples of a manager's legitimate power.✔️✔️True
In today's environment, research shows that managers and team leaders spend relatively little
time dealing with conflicts.✔️✔️False
, Which of the following are the main processes that lead to team effectiveness?✔️✔️Effort,
knowledge, and strategy
Considering the framework outlined in the McGinn and Lingo article, the three types of power
you can use to resolve tension are:✔️✔️Positional, personal, and relational
Len emphasizes cooperation and assertiveness in dealing with conflict situations in his
department. Differences are worked through together so that everybody's concerns are addressed
and everyone gains something in the end. Len uses which conflict management
style?✔️✔️Collaboration
Ralph makes it a point to always offer help in technical areas in which he is skilled and
knowledgeable. His subordinates trust his judgment, and follow his direction. What type of
power is Ralph exerting?✔️✔️Expert power
All of the following are types of position power✔️✔️reward power.
coercive power.
information power.
legitimate power.
The team decision technique of __________ asks everyone to respond individually and in
writing to a basic question such as: 'What should be done to improve the effectiveness of this
work team?'✔️✔️nominal group technique
Which statement about self-managing teams is most accurate?✔️✔️They should let members plan
and control their own work
If you heard from an employee of a local bank, "it's tradition here for us to stand up and defend
the bank hen someone criticizes it," you could assume that the bank employees had strong
_________ norms.✔️✔️organizational and personal pride
