Management 301 Exam 3 Kirn || All Questions Answered
Correctly.
The Nature of Change in Organizations correct answers 1. the marketplace is becoming more
segmented, more niche products
2. more competitors offering targeted products, requiring faster speed-to-market
3. some traditional companies may not survive radically innovative change: disruptive
innovation
4. China, India, and other offshore suppliers are changing the way we work
5. Knowledge, not innovation, is becoming the new competitive advantage
Reactive Change correct answers Making changes in response to problems or opportunities as
they arise
Proactive (or planned) changed correct answers Involves making carefully thought-out changes
in anticipation of possible expected problems or opportunities
Three types of change
1. Adaptive change correct answers - the least threatening
- reintroduction of a familiar practice
Three types of change
2. Innovative Change correct answers - innovative change
- introduction of a practice that is new to the organization
Three types of change
3. Radically Innovative Change correct answers - very threatening
- involves introducing a practice that is new to the industry
Lewin's Change Model correct answers Unfreezing (create the motivation to change) -->
Changing ( new information, models and procedures) --> refreezing (support and reinforce the
change)
A systems approach to change correct answers Inputs - target elements of change - outputs -
feedback
Organizational Development (OD) correct answers set of techniques for implementing planned
change to make people and organizations more effective
Change Agent correct answers a consultant with a background in behavioral sciences who can be
a catalyst in helping organizations deal with old problems in new ways
What can OD be used for? correct answers 1. managing conflict: an OD expert or "executive
coach" can help advise on how to improve relationships with the organization
, 2. revitalizing organizations: OD experts can help by opening communication, fostering
innovation, and dealing with stress
3. Adapting to mergers: OD experts can help integrate two firms with varying cultures, products,
and procedures
How OD works correct answers 1. Diagnosis: What is the problem?
2. Intervention: What shall we do about it?
3. Evaluation: How well has the intervention worked?
4. Feedback: How can the diagnosis be further refined?
The effectiveness of OD correct answers 1. success tends to include multiple interventions
2. it is more likely to succeed with management support
3. it has more success when oriented to achieve both short and long term results
4. OD is affected by cross-cultural considerations
Promotion Innovation: Invention correct answers creating or making up something new
Promoting Innovation: Creativity correct answers developing new and imaginative ideas into
reality
Promoting Innovation: Innovation correct answers The activity of creating new ideas and
converting them into useful applications- specifically, new goods and services
Myth #1 about innovation correct answers Myth: Innovation happens in a "Eureka!" moment
Truth: most innovation is the product of hard work and dedication
Myth #2 about Innovation correct answers Myth: Innovation can by systematized
Truth:
- there is no standardized process to achieve success
- though success is unpredictable, cultural conditions can increase the likelihood of success
6 seeds of innovation correct answers - hard work in specific direction
- hard work with direction change
- curiosity
- wealth and money
- necessity
- combination of seeds
Product Innovation correct answers change in the appearance of performance of a product of the
creation of a new one
Process Innovation correct answers change in the way a product is conceived, manufactured or
disseminated
Core Innovations correct answers the optimizing of products or services for existing customers
Correctly.
The Nature of Change in Organizations correct answers 1. the marketplace is becoming more
segmented, more niche products
2. more competitors offering targeted products, requiring faster speed-to-market
3. some traditional companies may not survive radically innovative change: disruptive
innovation
4. China, India, and other offshore suppliers are changing the way we work
5. Knowledge, not innovation, is becoming the new competitive advantage
Reactive Change correct answers Making changes in response to problems or opportunities as
they arise
Proactive (or planned) changed correct answers Involves making carefully thought-out changes
in anticipation of possible expected problems or opportunities
Three types of change
1. Adaptive change correct answers - the least threatening
- reintroduction of a familiar practice
Three types of change
2. Innovative Change correct answers - innovative change
- introduction of a practice that is new to the organization
Three types of change
3. Radically Innovative Change correct answers - very threatening
- involves introducing a practice that is new to the industry
Lewin's Change Model correct answers Unfreezing (create the motivation to change) -->
Changing ( new information, models and procedures) --> refreezing (support and reinforce the
change)
A systems approach to change correct answers Inputs - target elements of change - outputs -
feedback
Organizational Development (OD) correct answers set of techniques for implementing planned
change to make people and organizations more effective
Change Agent correct answers a consultant with a background in behavioral sciences who can be
a catalyst in helping organizations deal with old problems in new ways
What can OD be used for? correct answers 1. managing conflict: an OD expert or "executive
coach" can help advise on how to improve relationships with the organization
, 2. revitalizing organizations: OD experts can help by opening communication, fostering
innovation, and dealing with stress
3. Adapting to mergers: OD experts can help integrate two firms with varying cultures, products,
and procedures
How OD works correct answers 1. Diagnosis: What is the problem?
2. Intervention: What shall we do about it?
3. Evaluation: How well has the intervention worked?
4. Feedback: How can the diagnosis be further refined?
The effectiveness of OD correct answers 1. success tends to include multiple interventions
2. it is more likely to succeed with management support
3. it has more success when oriented to achieve both short and long term results
4. OD is affected by cross-cultural considerations
Promotion Innovation: Invention correct answers creating or making up something new
Promoting Innovation: Creativity correct answers developing new and imaginative ideas into
reality
Promoting Innovation: Innovation correct answers The activity of creating new ideas and
converting them into useful applications- specifically, new goods and services
Myth #1 about innovation correct answers Myth: Innovation happens in a "Eureka!" moment
Truth: most innovation is the product of hard work and dedication
Myth #2 about Innovation correct answers Myth: Innovation can by systematized
Truth:
- there is no standardized process to achieve success
- though success is unpredictable, cultural conditions can increase the likelihood of success
6 seeds of innovation correct answers - hard work in specific direction
- hard work with direction change
- curiosity
- wealth and money
- necessity
- combination of seeds
Product Innovation correct answers change in the appearance of performance of a product of the
creation of a new one
Process Innovation correct answers change in the way a product is conceived, manufactured or
disseminated
Core Innovations correct answers the optimizing of products or services for existing customers
