SimChart Post-Case Quiz 17
Which of the following would be an appropriate way of beginning the email to Ms.
Rainwater? - answerWe can all forget things sometimes, but your health is important
and we'd like to reschedule your follow up appointment as soon as possible.
An email written to a patient should still be considered business communication. Emails
should start with a __________ and end with an __________ - answer salutation,
electronic signature
The @ symbol is used when entering an email address. This symbol is created by
pressing the shift key what other key simultaneously? - answer2
The medical office has a patient that frequently no-shows. It would be best to schedule
this patient: - answer at the end of the day.
True or false? When a patient does not show up for an appointment, the medical
assistant only needs to try to contact the patient to reschedule the appointment. -
answer False
When a patient misses his or her appointment and does not call to cancel, that patient is
considered: - answera no-show.
True or false? If a new employee does not have a password, it is acceptable to share
your login information as long as it is for training purposes. - answerFalse
True or false? An email address is a required field for a patient account. - answerFalse
Which of the following would be an appropriate way of beginning the email to Ms.
Rainwater? - answerWe can all forget things sometimes, but your health is important
and we'd like to reschedule your follow up appointment as soon as possible.
An email written to a patient should still be considered business communication. Emails
should start with a __________ and end with an __________ - answer salutation,
electronic signature
The @ symbol is used when entering an email address. This symbol is created by
pressing the shift key what other key simultaneously? - answer2
The medical office has a patient that frequently no-shows. It would be best to schedule
this patient: - answer at the end of the day.
True or false? When a patient does not show up for an appointment, the medical
assistant only needs to try to contact the patient to reschedule the appointment. -
answer False
When a patient misses his or her appointment and does not call to cancel, that patient is
considered: - answera no-show.
True or false? If a new employee does not have a password, it is acceptable to share
your login information as long as it is for training purposes. - answerFalse
True or false? An email address is a required field for a patient account. - answerFalse
